Top 3 Phone operator Jobs in Columbus, Ga

Phone Operator
The NEXus Pain Center —Columbus, GA
- $15 an hour
- 8 hour shift
- In-person
- Entry level
- Health savings account
- Health insurance
Quick Apply
12d

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13d

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Phone Operator

The NEXus Pain Center -
Columbus, GA

Quick Apply

Job Details

Full-time
$15 an hour
12 days ago

Benefits

Health savings account
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching
Life insurance

Qualifications

Visitor query response
In-person patient registration
Healthcare claims management
Customer records maintenance
Managing customer accounts
Patient scheduling systems
Patient question and concern management
Electronic health records (EHR) management
Accounts receivable management
Account maintenance
Greeting customers
Patient demographics
Filing
Client file management
Assisting medical staff
Emotional support for patients
Billing follow-up on outstanding patient balances
Financial records management
Financial record maintenance
Medical record retrieval
Clinical confidentiality policies
Managing patient records
Payment processing in medical billing systems
Patient emergency assistance
Patient scheduling via phone
Entry level
Office phone management
Patient collections management
Customer data entry

Full Job Description

Phone Operator Job Responsibilities:

Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts.
Welcomes patients and visitors in person or on the telephone, and answering or referring inquiries.
Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointments by telephone.
Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patient records.
Maintains patient accounts by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients, and filing, collecting, and expediting third-party claims.
Helps patients in distress by responding to emergencies.
Protects patients’ rights by maintaining confidentiality of medical, personal, and financial information.

If you have experience with eClinicalWorks that is a plus. Pay is determined by your experience and ability. This is a full time position. Hours are from 7:30 Am to 4:00 Pm Monday through Thursday and 7:30 Am to 1:30 Pm on Fridays.

We are an Equal Employment Opportunity Employer.

Do Not apply if coming to work each day is not something you do often.

Job Type: Full-time

Benefits:

401(k) matching
Dental insurance
Employee assistance program
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Medical Specialty:

Pain Medicine

Schedule:

8 hour shift
Day shift
Monday to Friday
No weekends

Ability to Commute:

Columbus, GA 31909 (Required)

Ability to Relocate:

Columbus, GA 31909: Relocate before starting work (Required)

Work Location: In person

Quick Apply

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