Top 2 Houseperson Jobs in Columbus, In

Houseperson
Sleep Inn & Suites Columbus —Columbus, IN
- Hotel
- Entry level
Houseperson
LaQuinta Inn & Suites Columbus —Columbus, IN
- $13 an hour
- Full-time
- Sanitation
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance

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Housekeeping Supervisor
Sleep Inn & Suites Columbus —Columbus, IN
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Houseperson

Sleep Inn & Suites Columbus -
Columbus, IN

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Job Details

Qualifications

Hotel linen replacement
Hotel policy compliance
Maintaining an organized workspace
Bug Tracking (Quality assurance practices)
Removing debris
Greeting customers
Personal protective equipment (PPE) adherence
Dining area setup
Outdoor debris cleaning
Hotel public area cleaning
Buffet setup
Issue tracking
Safety equipment
Stocking
Laundry washing
Hotel and accommodations guest complaints handling
Passenger van operation
Hotel room trash removal
Hotel safety procedures
Entry level
Hotel housekeeping

Full Job Description

Duties & Responsibilities:

The responsibility to our guests:

Create a crisp and clean welcome feeling for guests as they arrive and depart in our lobby and front driveway
Deliver guest request items within 5 minutes of receiving the request from the front desk
Keep the fitness center clean and stocked with towels and water
Keep the hallways clear of dirty linen and vacuumed
Driving the shuttle van as requested by guests (separate job description)
Use the 5 & 10 rule when greeting our guests throughout the hotel with eye contact, a smile and a clear voice.

The responsibility to the team:

Live the mission by being a good will ambassador inside and outside of work
Promote teamwork and an enjoyable work environment
Complete you onboarding & training within 30 days which will include training on:
- Daily shift flow, including but not limited to your shift checklist
- Flow of the shift depending on AM or PM shifts
- Trash pulls from the floors
- Cart and closet stocking
- Clearing linen from the floors
- Lobby and breakfast area trash
- Vacuuming the lobby, floors and elevator landings
- Elevator and elevator track cleaning
- Pulling the trash and cleaning the pool deck
- Pulling the trash and cleaning the front driveway
- Special project & railroad cleaning assignments
- Emergency procedure training
- Room cleaning: checkouts & stayovers
- Laundry assistance as needed
- How to be effective when handling difficult guest issues as they arise
- Use the L.E.A.R.N. method for handling guest issues
- Hours of hotel services, room locations & amenities
- How to handle minor maintenance issues as they arise
- Chemical Training and Blood borne Pathogen Training
- Shuttle van policy
Know the areas that you are responsible for:
- Lobby
- Breakfast area
- Fitness center
- Pool deck
- Driveway
- Hallways
- Heart of the house cleanliness
- Room delivery calls
Clear communication between shifts and with fellow team members and team leaders is a necessity for our fellow team members to be set up for success.
- Guest service issues or requests
- Cleanliness
- Maintenance
- Special occasions
Participate in daily preshift
Keep a clean and organized work space
Attend work on time as scheduled and adhere to attendance policy.

The responsibility to the hotel and yourself:

Ensure the safety and security of our guest and team members at all times and report unsafe conditions and suspicious activity to hotel leadership
Always practice energy conservation
Report all lost and found inquiries to the Housekeeping Department
Follow proper key control procedures.
Utilize Service Recovery/Defect Tracking processes
Use personal protective equipment when necessary (gloves, goggles, etc.)
Follow proper moving and lifting procedures identified in Departmental Orientation Handbook.
Regularly required to stand; sit; walk; reach; use hands to finger, handle or feel; talk and hear.
Must have finger, hand and upper body dexterity to push, pull and move levers, equipment and furniture throughout shift.
Must be able to work with arms raised above head throughout a shift. Must be able to maneuver fully loaded room attendant cart, weighing up to 50lbs., through hallways and into/out of closets during entire work day.
Must be able to lift, carry or otherwise move up to 15 lbs. regularly.
Be willing to assist the F&B department as needed
Assist with setting up the breakfast area as needed, which includes the 24 hour coffee station.
Assist with laundry as needed
Wear uniform, including nametag at all times in accordance with the Standards of Appearance.
Be able to work by yourself
Adhere to the work rules set forth in the team member handbook.
Perform other duties as assigned.

Job Evaluations will be based on:

Guest services impact & overall housekeeping scores
Team unity, attitude & cooperation
Quality of Work and delivering results
Communication
Attendance & dependability
Judgment and problem solving skills
Work planning & taking initiative

The hotel work environment:

The hotel business operates 24 / 7 / 265. There is no guaranteed shift or schedules. There may be times that you will need to move to different shifts or different work areas to accommodate our guests.
This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment.
I understand that my employment is an “at-will” relationship and may be terminated by either party at any time, with or without notice.
This is the bare minimum list responsibilities and is not meant to be an all-inclusive list. There will be other reasonable responsibilities that you will be assigned to do as requested by your department leader.

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