Top 1 Personal electronics repair technicians Jobs in Columbus, In

Desktop Support Technician
Midwest Computer Solutions Inc. —Columbus, IN
- $17 - $20 an hour
- Full-time
- Google Workspace
- Windows
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
13d

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Smart Club LLC —Reynoldsburg, OH
Perform repairs using hand tools, soldering equipment, and specialized diagnostic tools to fix hardware faults or replace components.
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Desktop Support Technician

Midwest Computer Solutions Inc. -
Columbus, IN

Quick Apply

Job Details

Full-time
$17 - $20 an hour
13 days ago

Benefits

Paid training
Health insurance
Paid time off

Qualifications

Electronics functional testing
Hardware maintenance
Windows
High school diploma or GED
Driver's License
Computer hardware
Malware removal support
macOS
Equipment testing
Hardware diagnostics
Antivirus software

Full Job Description

About the Role

We’re looking for an IT Information Technology Computer Bench Repair / Help Desk Support Technician to join our MSP team in a growth-oriented role. You’ll primarily work at our bench repairing PCs and hardware, support users remotely via helpdesk, and occasionally assist on field projects.

This position is designed as a development role – ideal for someone early in their IT career who wants hands-on experience, mentorship, and a clear path to advance into higher-level technician positions within our managed services environment.

Key Responsibilities

Bench Repairs & Hardware Support (Primary Focus – ~60%)

Diagnose, service, repair, upgrade, replace, and support hardware and software for PC and Mac systems
Perform strong hardware testing and component-level troubleshooting (hard drives, RAM, power supplies, screens, keyboards, etc.)
Image and configure PCs using standard builds (Windows 10/11, macOS, drivers, office software, security tools)
Perform basic data backup and migration tasks
Document work performed in tickets and maintain a clean, organized bench workspace

Remote Helpdesk & Software Administration (~30%)

Respond to client helpdesk tickets via phone, email, and remote support tools
Troubleshoot common issues: password resets, email problems, Office 365/Google Workspace, printer connectivity, slow performance, etc.
Apply software administration skills to configure, update, and maintain client systems
Follow cyber-security best practices, including malware prevention and remediation
Escalate complex issues to senior technicians with clear notes on what was attempted
Provide friendly, professional support to non-technical users

Field Project Assistance (~10%)

Occasionally travel to client sites with senior techs for installations, upgrades, or projects
Assist with workstation rollouts, printer installs, network cabling, and equipment moves
Represent the company professionally on-site (punctual, neat appearance, clear communication)

Required Skills & Qualifications

High school diploma or equivalent
Strong hardware testing and software administration knowledge and skills
Familiarity with cyber-security best practices and malware prevention/remediation
Ability to follow written procedures and documentation
Strong problem-solving mindset and willingness to learn
Good communication skills – able to explain technical issues in plain language
Reliable transportation and valid driver’s license (for occasional field work)

Preferred Qualifications

CompTIA A+ Certification preferred
1–2 years of experience in PC/Mac repair, helpdesk, or IT support
Familiarity with remote support tools (e.g., TeamViewer, AnyDesk, ConnectWise Control)
Experience with Microsoft 365 or Google Workspace administration
Interest in networking basics (IP addresses, switches, Wi-Fi troubleshooting)

What We Offer

Paid training and mentorship from senior technicians
Exposure to a wide range of IT environments across our MSP client base
Clear growth path – this role is designed for advancement to higher-tier technician positions with increased responsibility and pay
Full-time schedule with consistent hours
Opportunity to work with modern IT tools and business technologies

Pay: $17.00 - $20.00 per hour

Benefits:

Health insurance
Paid time off

Work Location: In person

Quick Apply

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