Top 96 Associate technical support analyst Jobs in Columbus, Oh

Help Desk Support Specialist
Franklin International —Columbus, OH
- Full-time
- Mid-level
- Office
- Windows
- Health insurance
- Dental insurance
Quick Apply
Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- Mid-level
- Associate's degree
- 2 years
Quick Apply
RME Planner
C&W Services —Pataskala, OH
- $31.62 - $37.20 an hour
- Full-time
- Oracle
- Computer Science
- Engineering
- Health savings account
- Disability insurance
Quick Apply
7d
Specialist, IT Restaurant Support
Chipotle —Columbus, OH
- $22.59 - $28.37 an hour
- Weekends as needed
- Mid-level
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Operations Systems Analyst
Crane Worldwide Logistics LLC —Lockbourne, OH
- Mid-level
- High school diploma or GED
- Analysis skills
- Wellness program
- Health insurance
Associate Technical Trainer, Data Centers
CBRE —Westerville, OH
- $80,000 - $85,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Relocation assistance
- Health insurance
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply
Business Systems Analyst
Ultimus Fund Solutions —Columbus, OH
- $50,000 - $75,000 a year
- Full-time
- Remote
- Office
- Analysis skills
- Bachelor's degree
Quick Apply
Quantitative Analyst
The Scotts Miracle-Gro Company —Columbus, OH
- $77,200 - $90,800 a year
- Full-time
- Mid-level
- Master's degree
- SQL
- Health insurance
- Dental insurance
Seasonal, Operations Technical Specialist (Part Time)
H&R Block —Columbus, OH
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Flexible schedule
13d
IS Systems Analyst I - The Center for Family Safety and Healing
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Analysis skills
Accessibility Compliance Support Analyst - Intermittent (Software Development Specialist 1)
State of Ohio - Medicaid —Columbus, OH
- $34.53 an hour
- Part-time
- Computer Science
- Research
- Mid-level
- Paid holidays
- Health insurance
6d
Data Governance- Manager
PRICE WATERHOUSE COOPERS —Columbus, OH
- $99,000 - $232,000 a year
- 5 years
- Bachelor's degree
- Mentoring
- Paid holidays
- Health insurance
Accounts Payable Associate - Mon - Fri 9am-6pm
Williams Lea —Columbus, OH
- $20 - $22 an hour
- Full-time
- Customer service
- Writing skills
- Research
- Commuter assistance
- Paid parental leave
Assistant/Associate Analyst Sales and Operations Planning - A&F Co.
A&F Management Co. —New Albany, OH
- Full-time
- Mid-level
- 3 years
- SQL
- Store discount
- Paid parental leave
7d
E-Commerce Data Analyst
Kimball Midwest —Columbus, OH
- Monday to Friday
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Paid parental leave
- Health savings account
Quick Apply
SAP Basis Technical Analyst
Accenture —Columbus, OH
- $24.42 - $50.48 an hour
- Full-time
- Hybrid work
- Office
- Continuous improvement
- US work authorization
- Paid holidays
- Disability insurance
Computer Network Defense Analyst
AGE Solutions —Columbus, OH
- From $85,000 a year
- Writing skills
- Mid-level
- Continuous improvement
- Paid training
- Paid parental leave
Quick Apply
Implementation Analyst I
DHL —Westerville, OH
- $70,000 - $115,000 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel
- Health insurance
- Dental insurance
Quick Apply
Customer Data Analyst
Express —Columbus, OH
- Email
- Mid-level
- Office
- 3 years
4d

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associate technical support analyst jobs near columbus, oh

Help Desk Support Specialist

Franklin International -
Columbus, OH

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Job Details

Full-time

Benefits

Health insurance
On-site gym
Dental insurance
Adoption assistance
Vision insurance

Qualifications

Live chat
Desktop computer repair
Non-technical user support
Computer operation
Email customer support
Technical support via phone
Phone communication
Incident report management
Incident management software
Peripheral setup
Hardware maintenance
Mid-level
Windows
Software installation
Inventory management software
User training (technical support)
Phone customer support
On-site repair services (office equipment)
Computer hardware
Desktop (troubleshooting support)
Computer management
Hardware configuration
Desktop applications
Hardware management
Telephone systems
Application Maintenance
Productivity software
Technical support via email
Faxing
Desktop administration

Full Job Description

Franklin International, a leading manufacturer of adhesives, coatings, and sealants is currently seeking a Help Desk Support Specialist. This position is responsible for providing initial Help Desk support for the business applications in use at Franklin.

Fundamental Job Tasks:
Maintains computer, fax, and phone system functionality by responding to user calls, emails or chat requests for support in compliance with company policy. Gives technical instructions in lay terms. Troubleshoots, replaces, evaluates and configures devices, specialty software and unique service requests. Enters Incident Report tickets into Helpdesk database. Provides clear written and spoken information about a problem, issue, or event to the appropriate IS analyst for further problem resolution, if needed. Fulfills all service level standards for response time and quality.

Ensures end users have proper software, hardware, and peripherals by implementing maintenance, upgrade and installation plans for PC replacements. Monitors IS hardware and software inventories. Enters hardware and software inventory data into the Helpdesk Inventory database. Trains end users on office equipment, hardware and software, as needed. Works with Help Desk, IS personnel and Corporate Services to co-ordinate and complete the installation of computer facilities for new hires and for office moves.

Assists management with information related to external audits of hardware, software, documentation and reporting.

Targeted Skills/Knowledge:
Associate of Science degree in Technology or equivalent experience is required. Experience with PC repair and support service along with a working knowledge of Windows operating systems and the MS Office Suite applications is preferred. The position requires excellent technical, interpersonal skills, as well as good written and verbal communication skills. Position requires a high degree of analytical and organizational skill.

About Us:
Based in Columbus, Ohio, U.S.A., Franklin International was established in 1935 and today is among the largest privately held manufacturers of adhesives, sealants and polymers for commercial and industrial applications. Franklin integrates its core competency –emulsion polymerization – into a broad product offering, including glues, adhesives, hot melts, binders, sizing compounds and more. These products are distributed across six continents for use in construction, furniture manufacturing, millwork, paper converting, pressure-sensitive products and fiberglass reinforcement.

Franklin International is proud of our family-friendly atmosphere. We are small enough that people know your name, but big enough to have the resources available to do amazing things within our industry. Our award-winning benefits program includes a wide range of benefits from medical, dental, and vision insurance to more unique options like a free on-site fitness center, nurse health coach, 529 Plan matching, and adoption support. Our average employee tenure is over twelve years; learn more at www.FranklinInternational.com.

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Refine Your Search

associate technical support analyst jobs in columbus, oh

Help Desk Support Specialist

Analyst, Enterprise Service Desk

RME Planner

Specialist, IT Restaurant Support

Operations Systems Analyst

Associate Technical Trainer, Data Centers

Sr. Analyst, Enterprise Service Desk

Business Systems Analyst

Quantitative Analyst

Seasonal, Operations Technical Specialist (Part Time)

IS Systems Analyst I - The Center for Family Safety and Healing

Accessibility Compliance Support Analyst - Intermittent (Software Development Specialist 1)

Data Governance- Manager

Accounts Payable Associate - Mon - Fri 9am-6pm

Assistant/Associate Analyst Sales and Operations Planning - A&F Co.

E-Commerce Data Analyst

SAP Basis Technical Analyst

Computer Network Defense Analyst

Implementation Analyst I

Customer Data Analyst

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