Top 232 Client experience advocate Jobs in Columbus, Oh

Senior Client Advocate
WTW —Columbus, OH
- $195,000 - $235,000 a year
- Full-time
- Microsoft Excel
- Analysis skills
- Travel
- Paid jury duty
- Health savings account
Case Manager
Huckleberry House Inc —Columbus, OH
- $24 - $26 an hour
- Weekends as needed
- Clean driving record
- Computer literacy
- Bachelor of Science
Quick Apply
Care Coordinator - Ohio Home Care Waiver
CENTRAL OHIO AREA AGENCY ON AGING —Columbus, OH
- $28.22 - $30.72 an hour
- Full-time
- RN License
- Experience working with individuals with disabilities
- Office
Quick Apply
2d
Family Advocacy Clinician I- Adult Services Advocate
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Hybrid work
- Customer service
- Adults
- Mid-level
Client Advocate
greenpath, inc. —Columbus, OH
- $15.00 - $17.57 an hour
- Weekends as needed
- Remote
- Residential
- Organizational skills
- Typing
Quick Apply
Trauma Care Manager
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Customer service
- Writing skills
- Adults
Family Support Specialist
PrimaryOne Health —Columbus, OH
- Computer literacy
- Mid-level
- High school diploma or GED
- Paid holidays
- Disability insurance
Family Advocacy Clinician II- MH Advocate/Forensic Interviewer
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Management
- Customer service
- Writing skills
Family Advocacy Clinician II- Forensic Interviewer/Mental Health Advocate
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Customer service
- Writing skills
- Mid-level
Client Service Advocate (CSA)
Katterhenry Investment Group of NEST Capital —Dublin, OH
- $60,000 - $70,000 a year
- 8 hour shift
- 5 years
- Office
- Financial services
- Health insurance
- Dental insurance
Quick Apply
2d
Licensed Therapist or Psychologist (LCMHC, LIMFT, or LISW)
Grow Therapy —Ohio
- $70 - $93 an hour
- Part-time
- Remote
- Licensed Clinical Social Worker
- Mid-level
- Psychology
- Continuing education credits
- Professional development assistance
Direct Care Professional (DSP) for clients with physical behaviors
Upreach —Columbus, OH
- From $17 an hour
- Part-time
- Experience working with individuals with developmental disabilities
- Residential
- High school diploma or GED
- Paid training
- Mileage reimbursement
Quick Apply
Remote Licensed Independent Marriage and Family Therapist
Grow Therapy —Ohio
- $70 - $93 an hour
- Part-time
- Remote
- LMFT
- Mid-level
- Telehealth
- Continuing education credits
- Professional development assistance
Autism Spectrum Informed (ASI) Clinician/Mental Health Specialist
The Buckeye Ranch —Columbus, OH
- Full-time
- LMFT
- Pass drug screening
- LPC
- Disability insurance
- Health insurance
Quick Apply
Account Manager (B2B) (Customer Account Partner)
SkySource Solutions Inc. —Dublin, OH
- $23 - $26 an hour
- Contract
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
4d
Multi Systemic Counselor/Social Worker - $3,500 Bonus
The Buckeye Ranch —Columbus, OH
- $50,000 - $72,000 a year
- Full-time
- LMFT
- Pass drug screening
- LPC
- Disability insurance
- Health insurance
Quick Apply
Residential Shift Lead - 2nd Shift
The Buckeye Ranch —Grove City, OH
- $1 - $24 an hour
- Overtime
- Pass drug screening
- Mid-level
- Residential
- Paid holidays
- Disability insurance
Quick Apply
Associate Financial Advisor
TPM Placement —Columbus, OH
- $110,000 - $130,000 a year
- Full-time
- 6 years
- Mid-level
- Office
- Health insurance
- Dental insurance
Quick Apply
Estimator - Bridge/Infrastructure
George J. Igel & Co., Inc. —Columbus, OH
- $75,000 - $100,000 a year
- Hybrid work
- Writing skills
- Pass drug screening
- Mid-level
- Profit sharing
- Wellness program
Quick Apply
Weekend Inpatient Therapist
SUN Behavioral Columbus —Columbus, OH
- Part-time
- LMFT
- CPR Certification
- BLS Certification

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client experience advocate jobs near columbus, oh

Senior Client Advocate

WTW -
Columbus, OH

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Job Details

Full-time
$195,000 - $235,000 a year

Benefits

Paid jury duty
Health savings account
AD&D insurance
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Flexible spending account
Military leave
Paid time off
Adoption assistance
Pension plan
Parental leave
Employee assistance program
Vision insurance
Life insurance
Prescription drug insurance

Qualifications

Insurance needs analysis
Project team coordination
Deal closing
Customer communication
Microsoft Excel
Customer relationship building
Team leadership
Word embeddings
Property & Casualty License
Conflict management
Mentoring
Project delivery management
Leading team collaboration initiatives
Insurance policy review
Presentation creation
Managing projects
Insurance for risk management
Productivity software
Closing sales
Analytics

Full Job Description

Description

The Senior Client Advocate provides strategic relationship management, taking advantage of our specialized industry experience and unparalleled market know how, to craft strategies for clients to quantify, mitigate, and transfer risk. If you are client-centric, interested in affiliating with an industry leader and committed to helping clients unlock their potential through effective risk management strategies, this may be the perfect opportunity for you!

The Role

The Senior Client Advocate is responsible for cultivating and maintaining client relationships that includes strategy development and execution at the insurance program level. The Senior Client Advocate is responsible for marshalling WTW resources to provide coordinated service that meet the client’s insurance and risk management needs. The Senior Client Advocate must have the ability to focus on delivering exceptional customer service while working in a fast-paced environment with minimal supervision. Duties include but are not limited to:

Retain existing book of business; develop and strengthen client relationships.
Identify, engage, and integrate delivery of all WTW internal resources to deliver on the client experience.
Provide strategic planning and consulting advice to clients; monitors insurance and risk management needs in collaboration with WTW resource, practice, and industry groups.
Recommend appropriate solutions throughout the policy life cycle (including acquisition due diligence).
Ensures Group policy requirements (legal, regulatory & compliance) are met.
Design, prepare, negotiate and deliver fee/compensation agreements to clients.
Design and deliver full client presentations/proposals, client advocacy reports, Engagement 365 client service plans and schedules.
Work in conjunction with Broking to ensure utilization of appropriate analytical tools.
Increase (maximize) the profitability of the client account and ensure retention of that business.
Engage with Sales and Broking to understand marketplace changes.
Build and develop market relationships in collaboration with Broking and Sales.
Drive the Request for Proposal (RFP) response process, including review, identification, and coordination of line of business groups, and document ownership.
Drive the renewal process to establish and implement the client-specific renewal strategy. Collaborate with WTW resource, practice, and industry groups to develop and deliver renewal to clients.
Other duties as identified and appropriate to ensure an exceptional client experience.

Qualifications

The Requirements

Targeted 10+ years of commercial Property & Casualty insurance experience in a client-facing role (General Industry)
Knowledge of commercial insurance renewal end-to-end process steps and owners.
Able to apply knowledge of coverage forms in the analysis of program design, the identification of coverage gaps, and ongoing coverage consultation.
Able to leverage internal and external relationships to bring WTW resources and assets tailored to client needs; ability to drive conflict resolution.
Able to interpret, analyze and present models.
Negotiation Skills: able to develop innovative and creative solutions to do complex deals, drive consensus across internal and external stakeholders to close deals.
Knowledge of strategy, tactics, and solutions for the client, and/or in the marketplace.
Excellent verbal and written communication skills; group presentation skills, ability to drive complex/technical conversations.
Effectively advocates for change. Provides encouragement, takes control of team projects, leads key work areas, collaborates with others, and provides clear guidance to ensure others fulfill roles effectively.
Serve as a mentor to colleagues and subject matter expert
Excellent project management skills.
Competency in Microsoft Word, PowerPoint, and Excel.
P&C Insurance License required.
Some travel required

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $195,000– $235,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits (US locations)

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (Washington State only)
Retirement Benefits: Contributory Pension Plan and Savings Plan (401k).

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets

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Refine Your Search

client experience advocate jobs in columbus, oh

Senior Client Advocate

Case Manager

Care Coordinator - Ohio Home Care Waiver

Family Advocacy Clinician I- Adult Services Advocate

Client Advocate

Trauma Care Manager

Family Support Specialist

Family Advocacy Clinician II- MH Advocate/Forensic Interviewer

Family Advocacy Clinician II- Forensic Interviewer/Mental Health Advocate

Client Service Advocate (CSA)

Licensed Therapist or Psychologist (LCMHC, LIMFT, or LISW)

Direct Care Professional (DSP) for clients with physical behaviors

Remote Licensed Independent Marriage and Family Therapist

Autism Spectrum Informed (ASI) Clinician/Mental Health Specialist

Account Manager (B2B) (Customer Account Partner)

Multi Systemic Counselor/Social Worker - $3,500 Bonus

Residential Shift Lead - 2nd Shift

Associate Financial Advisor

Estimator - Bridge/Infrastructure

Weekend Inpatient Therapist

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