Top 69 Client service specialist Jobs in Columbus, Oh

Client Insurance Specialist
Integrated Services for Behavioral Health —Columbus, OH
- $20.97 - $24.56 an hour
- Hybrid work
- Mid-level
- Organizational skills
- 2 years
- Disability insurance
- Health insurance
Quick Apply
Client Support Specialist
SAGE SUSTAINABLE ELECTRONICS —Columbus, OH
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Research
Quick Apply
3d
Client Success Specialist
greenpath, inc. —Columbus, OH
- $16.50 - $18.38 an hour
- Full-time
- Remote
- Spanish
- English
- Mid-level
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Fleet Client Services & Billing Specialist II
Cox Automotive —Columbus, OH
- $18.17 - $27.31 an hour
- Full-time
- Mid-level
- High school diploma or GED
- US work authorization
- Paid jury duty
- Paid holidays
Mailroom Specialist
Ricoh —Columbus, OH
- $17.02 - $21.56 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Driver's License
2d
Client Experience Associate/ Intake Specialist
Willis Spangler Starling LTD LPA —Hilliard, OH
- $18 - $22 an hour
- Full-time
- Entry level
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Cybersecurity Client Relationship & Sales Support Specialist
Accenture —Columbus, OH
- $59,100 - $154,800 a year
- Full-time
- Hybrid work
- Mid-level
- 3 years
- US work authorization
- Paid holidays
- Disability insurance
Bilingual Customer Service Representative (Job #33224)
InnoSource —Columbus, OH
- $20 an hour
- Full-time
- Hybrid work
- Background check
- Spanish
- No experience needed
- Paid training
- Health insurance
Quick Apply
Senior Client Relationship Representative
First Merchants Bank —Columbus, OH
- Office
- High school diploma or GED
- Business development
- Paid parental leave
- Paid holidays
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Bilingual Multi-Location Customer Service Specialist (Spanish)
Sherwin-Williams —Columbus, OH
- $17.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
8d
Client Support Specialist
Telamon —Columbus, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
Quick Apply
3d
Part Time Client Service Representative
VCA Animal Hospitals —Hilliard, OH
- Part-time
- High school diploma or GED
- 1 year
- Communication skills
- Health insurance
- Dental insurance
Specialist, Bundled Client Services
Nationwide —Columbus, OH
- 8 hour shift
- Writing skills
- Research
- Mid-level
- Paid holidays
- Disability insurance
9d
Dealer Services Specialist II
Cox Automotive —Grove City, OH
- $20.10 - $30.10 an hour
- Full-time
- Spanish
- Dealership
- English
- Paid jury duty
- Paid holidays
Private Client Experience Specialist - Westerville, OH
JPMorganChase —Westerville, OH
- Online Application
- Mid-level
- Bachelor's degree
- 2 years
- Health insurance
- Tuition reimbursement
Client Solutions Manager
RAB Aggregator, LLC —Westerville, OH
- $21.63 - $31.25 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Data analysis skills
Quick Apply
Client Service Specialist
Crane Worldwide Logistics LLC —Lockbourne, OH
- Office
- High school diploma or GED
- Entry level
- Wellness program
- Health insurance
Client Service Specialist -Weekend Day Shift
Crane Worldwide Logistics LLC —Lockbourne, OH
- Day shift
- Office
- High school diploma or GED
- Entry level
- Wellness program
- Health insurance
Client Support Specialist – Standard Commercial Lines
Insurance Partners Agency LLC —Columbus, OH
- Full-time
- Hybrid work
- Microsoft Excel
- Mid-level
- High school diploma or GED
- Paid parental leave
- Health savings account
Quick Apply
Specialist, Government Client Contracts Management (Fed Health)
Deloitte —Columbus, OH
- $66,200 - $121,800 a year
- Full-time
- Mid-level
- Bachelor's degree
- Travel

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Client Insurance Specialist

Integrated Services for Behavioral Health -
Columbus, OH

Quick Apply

Job Details

$20.97 - $24.56 an hour

Benefits

Disability insurance
Health insurance
Dental insurance
Paid time off
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Mid-level
Organizational skills
2 years
Communication skills

Full Job Description

We are seeking a Client Insurance Specialist
Southeastern, OH

Join our team!

Integrated Services for Behavioral Health (ISBH) is a community-minded, forward-thinking behavioral health organization helping people along the road to health and well-being. We meet people in their homes and communities and help connect them to their needed resources. We serve Southeastern and Central Ohio with a comprehensive array of behavioral health and other services – working with local partners to promote healthy people and strong communities. Our services are intended to be collaborative and personalized for the individual.

The financial counselor serves as the organization’s primary resource for insurance coverage, self-pay support, communication, and education. This position is responsible for monitoring client insurance renewals and coverage changes, educating staff on payer requirements and processes, serving as an escalation point for complex insurance-related questions and providing information on self-pay options and good faith estimates to patients served. The specialist works collaboratively with clinical, intake, billing and leadership teams to support continuity of care and maximize client access to behavioral health services within an Ohio community mental health setting.

The pay range for this position is $20.97-$24.56 per hour based on experience, education, and/or licensure.

Essential Functions

Provide staff education and consultation regarding insurance coverage, payer requirements, eligibility verification, and authorization processes for clients.
Develop workflows, reference materials, and process improvements to strengthen client insurance communication and navigation across the organization.
Serve as the escalation point for complex client insurance questions, coverage concerns, and payer-related barriers affecting client care.
Monitor and communicate client insurance renewals, dropped coverage, eligibility changes, payer updates, and coverage limitations to staff and departments.
Extract, track, and organize client insurance renewal and coverage data within the electronic health records systems (ECR/HER) to support continuity of care and operational workflows.
Communicate with clients to implement self-pay agreements, provide good faith estimates, and collect payments when applicable.
Maintain and distribute internal communication lists and updates related to client insurance changes impacting services or billing.
Collaborate with patients, direct service providers, intake, billing, scheduling, and clinical teams as needed to ensure accurate and current client insurance information.
Track Medicaid, managed care, commercial insurance, and OhioRISE or waiver-related changes that impact authorizations or service access for clients
Collaborate with utilization review, prior authorization, and billing staff to resolve client insurance issues and minimize service interruptions
Utilize data tracking and analytics to identify trends, coverage gaps, and operational needs related to client insurance management and access to care
Maintain compliance with HIPAA, mandated reporting requirements, and professional ethical guidelines
Travel with designated service areas
All other duties as assigned

Minimum Requirements:

Education:

A high school diploma/GED is required
An associate or bachelor’s degree in healthcare administration, social work, business, behavioral health, or related fields is preferred

Experience:

2-3 years of experience in behavioral health insurance verification, authorizations, billing support, utilization review, or healthcare coverage navigation is required
Experience working within a community mental health or healthcare environment is preferred.

Knowledge, Skills and Abilities:

Advanced communication skills, both oral and written is required
Advanced organizational skills are required
Knowledge of Ohio Medicaid, managed care organizations, behavioral health benefits, and payer authorization processes is required
Ability to?maintain?confidential information?is?required?
Ability to adhere to all safety, rules, regulations and requirements
Ability to manage multiple priorities and collaborate effectively across departments is required
Ability to document services accurately and efficiently in an electronic health record
A valid driver's license and the ability to?operate?a motor vehicle is?required?
An appropriate level?of auto insurance coverage is?required?
Ability to operate in an Internet-based, automated office environment is required
Ability to maintain high-speed internet connection is required
Data entry, reporting, and spreadsheet management skills is required
Proficient in Microsoft excel, word and outlook is required

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer is required
Must be able to lift up to 15 pounds at times is required

Enjoy a great work environment with an excellent salary, generous paid time off, and a strong benefits package!

Benefits include:

Medical
Dental
Vision
Short-term Disability
Long-term Disability
401K w/ Employer Match
Employee Assistance Program (EAP) provides support and resources to help you and your family with a range of issues.

To learn more about our organization: https://ISBH.org/

OUR MISSION
Delivering exceptional care through connection

OUR VALUES
Dignity - We meet people where they are on their journey with respect and hope

Collaboration - We listen to understand and ask how we can best support the people and communities we serve

Wellbeing - We celebrate one another's strengths, and we support one another in being well

Excellence - We demand high-quality care for those we serve, and are a leader in how we care for one another as a team

Innovation - We deeply value a range of perspectives and experiences, knowing it is what inspires us to stretch past where we are and reach towards what we know is possible

The above list of duties is intended to describe the general nature and level of work performed by individuals assigned to this position. It is not to be construed as an exhaustive list of duties performed by the individuals in this role, nor is it intended to limit or modify the right of any supervisor to assign, direct, and control the work of employees under their supervision.

We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Quick Apply

Refine Your Search

client service specialist jobs in columbus, oh

Client Insurance Specialist

Client Support Specialist

Client Success Specialist

Fleet Client Services & Billing Specialist II

Mailroom Specialist

Client Experience Associate/ Intake Specialist

Cybersecurity Client Relationship & Sales Support Specialist

Bilingual Customer Service Representative (Job #33224)

Senior Client Relationship Representative

Bilingual Multi-Location Customer Service Specialist (Spanish)

Client Support Specialist

Part Time Client Service Representative

Specialist, Bundled Client Services

Dealer Services Specialist II

Private Client Experience Specialist - Westerville, OH

Client Solutions Manager

Client Service Specialist

Client Service Specialist -Weekend Day Shift

Client Support Specialist – Standard Commercial Lines

Specialist, Government Client Contracts Management (Fed Health)

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