Top 117 Contact center representative Jobs in Columbus, Oh

Inbound Sales Representative
Entyre Inc. —Columbus, OH
- $25 an hour
- Overtime
- Google Workspace
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply
19h
Customer Service Representative
Rumpke of Ohio —Circleville, OH
- Overtime
- Inventory management
- Computer literacy
- Research
- Health insurance
- Dental insurance
Quick Apply
6d
Call Center Agent - Entry Level
MAD Live Solutions —Columbus, OH
- $18 - $27 an hour
- Full-time
- Computer literacy
- High school diploma or GED
- Computer skills
- Paid training
- Opportunities for advancement
Quick Apply
6d
Customer Service Representative
Forward Air —Groveport, OH
- $21.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
8d
Call Center Representative
Eco Plumbers, Electricians, and HVAC Technicians —Hilliard, OH
- $19 - $20 an hour
- Full-time
- Background check
- Pass drug screening
- 1 year
Quick Apply
Contact Center Service Agent
Telhio Credit Union —Columbus, OH
- Overtime
- Background check
- Pass drug screening
- High school diploma or GED
- Paid holidays
- Disability insurance
Quick Apply
Collections Representative
TekCollect —Columbus, OH
- $20 an hour
- Office
- In-person
- Communication skills
- Paid training
- Health insurance
Customer Service Representative I (Call Center)
Impact Community Action —Columbus, OH
- $18 an hour
- Extended hours
- High school diploma or GED
- Driver's License
- Travel
Quick Apply
Call Center Agent
Sparkbit 360 —Columbus, OH
- $16 - $27 an hour
- Full-time
- High school diploma or GED
- Conflict management
- Communication skills
- Paid holidays
- Health insurance
Quick Apply
9d
Remote Inbound Sales Representative - $16.00 Hourly + Commission
Extra Space Management, Inc —Gahanna, OH
- From $16 an hour
- Full-time
- Remote
- Pass drug screening
- Windows
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
7d
Call Center Agent
Paramount Philly Agency —Columbus, OH
- $3,945.20 - $4,751.21 a month
- Full-time
- High school diploma or GED
- In-person
- Communication skills
Quick Apply
6d
Call Center Customer Service Agent
Fortuity —Columbus, OH
- $16 - $20 an hour
- Seasonal
- Writing skills
- High school diploma or GED
- Communication skills
- Free parking
- Opportunities for advancement
Quick Apply
Call Center Associate
North Central Mental Health Services, Inc. —Columbus, OH
- From $18 an hour
- Full-time
- Word processing
- High school diploma or GED
- Entry level
- Free parking
- AD&D insurance
Quick Apply
8d
Customer Care Representative - Cardio Partners - Remote
Sarnova —Dublin, OH
- Weekends as needed
- Remote
- Microsoft Outlook
- Word processing
- High school diploma or GED
- 401(k)
Quick Apply
Call Center-Guest Recovery Representative
City Barbeque, LLC —Dublin, OH
- $16 - $17 an hour
- Part-time
- Word processing
- Research
- Organizational skills
Quick Apply
8d
Contact Center Agent
SmartFinancial —Columbus, OH
- $33,000 - $80,000 a year
- 8 hour shift
- Communication skills
- Entry level
- Paid training
- Health insurance
Quick Apply
Customer Service Representative
Hibu —Columbus, OH
- From $17 an hour
- Full-time
- Hybrid work
- Spanish
- English
- Organizational skills
- Opportunities for advancement
Quick Apply
E-Commerce Support Specialist
Medical Service Company —Lewis Center, OH
- $20.00 - $24.75 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Call Taker (Customer Service Rep)
Superior Air-Ground Ambulance —Columbus, OH
- Overtime
- Office
- Critical & Intensive Care
- Ability to sit for extended periods
- Dental insurance
- Tuition reimbursement
5d
Work From Home Customer Service Representative
ACC PREMIERE —Columbus, OH
- $11.50 - $12.00 an hour
- Multiple hires
- Remote
- Mid-level
- Office
- High school diploma or GED
- Paid training
- Health insurance
Quick Apply
5d

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Inbound Sales Representative

Entyre Inc. -
Columbus, OH

Quick Apply

Job Details

Full-time
$25 an hour
19 hours ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance

Qualifications

Google Workspace
Interpersonal skills
Bachelor's degree
Attention to detail
Empathy
Associate's degree

Full Job Description

About the Role

We are hiring an Inbound Sales Representative to serve as the first point of contact for prospective and existing clients who call, text, or leave voicemails with questions about Entyre Care’s program. This position will include monthly performance based bonus's.

This is not a passive customer service role. The right person will be warm, clear, and highly organized, while also having the judgment and sales instincts to move clients to the next step. Many families we support are navigating healthcare, Medicaid, documentation, reimbursement, and onboarding requirements for the first time. This role requires someone who can explain complicated processes simply, build trust quickly, and keep clients moving forward.

You will own inbound communication, assess client needs, answer questions, document interactions accurately, and coordinate with internal teams when issues need escalation.

This is an on-site role at our Columbus office. We offer $25/hr + capped monthly commission (potential compensation of $70,000 annually).

Key Responsibilities

Serve as the primary point of contact for inbound calls, voicemails, text messages, and client inquiries.
Build rapport quickly with prospective and current clients by being warm, professional, and clear.
Assess client needs, determine eligibility-related next steps, and guide clients through the onboarding process.
Use strong follow-up and sales instincts to encourage clients to complete required steps, submit documents, schedule appointments, or move to the next stage.
Explain Entyre Care’s program, Medicaid waivers, service appointments, billing, background checks, reimbursement expectations, and related processes in a way clients can understand.
Manage high-volume inbound communication while maintaining accuracy, professionalism, and urgency.
Track client status, next steps, open issues, and follow-up needs in the appropriate systems.
Maintain accurate and up-to-date client contact information, records, notes, and documentation.
Identify issues, troubleshoot basic problems, and escalate appropriately to Billing, Compliance, Admin, Clinical, or other internal teams.
Coordinate communications related to payment discrepancies, discharges, reimbursement procedures, and other client-facing operational issues.
Follow established processes while using good judgment when situations are unclear or complex.
Help improve scripts, workflows, FAQs, and communication processes as recurring client questions or bottlenecks arise.

Qualifications

1–3 years of experience in inbound sales, customer service, healthcare administration, client intake, call center operations, client support, or a related role.
Strong verbal and written communication skills, with the ability to explain complex processes clearly and professionally.
Personable, empathetic, and confident on the phone.
Strong follow-up instincts and comfort guiding clients toward a decision or next step.
High attention to detail and ability to maintain clean, accurate records.
Organized and able to manage multiple client conversations, tasks, systems, and deadlines at once.
Comfortable working in a fast-paced environment with frequent interruptions and shifting priorities.
Strong problem-solving skills, including the ability to identify the real issue behind a client’s question.
Comfortable navigating multiple systems, databases, spreadsheets, and web-based platforms.
Able to handle sensitive or confidential information with professionalism.
Familiarity with Medicaid, healthcare services, waivers, billing, compliance, or reimbursement processes is preferred but not required.
Proficiency with Microsoft Office, Google Workspace, CRM systems, or similar tools.
Ability to work flexible hours or overtime as business needs require.
Associate’s or bachelor’s degree preferred, or equivalent relevant experience.

How We Operate – Non-Negotiable:

“Insanely Great” for Families – Delivered Now: Relentlessly solve caregiver needs with excellence and speed.
Speed is King – Ruthless Focus: Eliminate distractions and execute on critical objectives with urgency.
Raise the Bar: Demand A-player performance and continuous improvement from yourself and your team.
The Speed Algorithm: Question, delete, simplify, and accelerate every process. Remove bottlenecks and friction.
Act Like Owners – Bold Bets, Fast Action: Take initiative, make bold decisions, and move fast to drive results for families.

Job Type: Full-time

Pay: $25.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Education:

Bachelor's (Required)

Work Location: In person

Quick Apply

Refine Your Search

contact center representative jobs in columbus, oh

Inbound Sales Representative

Customer Service Representative

Call Center Agent - Entry Level

Customer Service Representative

Call Center Representative

Contact Center Service Agent

Collections Representative

Customer Service Representative I (Call Center)

Call Center Agent

Remote Inbound Sales Representative - $16.00 Hourly + Commission

Call Center Agent

Call Center Customer Service Agent

Call Center Associate

Customer Care Representative - Cardio Partners - Remote

Call Center-Guest Recovery Representative

Contact Center Agent

Customer Service Representative

E-Commerce Support Specialist

Call Taker (Customer Service Rep)

Work From Home Customer Service Representative

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