Top 47 Customer engagement coordinator Jobs in Columbus, Oh

Resident Service Coordinator
Beacon Communities LLC —Columbus, OH
- $50,000 - $58,000 a year
- Weekends as needed
- Spanish
- Microsoft Outlook
- Experience working with individuals with disabilities
- Health savings account
- Paid holidays
Quick Apply
Customer Service Coordinator I
Aramark —Groveport, OH
- $18 - $23 an hour
- Administrative experience
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
Entry Level Public Relations Coordinator
Foxfruit —Columbus, OH
- $3,775 - $4,475 a month
- Full-time
- High school diploma or GED
- Communication skills
- Marketing
Quick Apply
4d
CRES Coordinator
Syneos - Clinical and Corporate - Prod —Westerville, OH
- $40,900 - $69,500 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Employee stock purchase plan
- Health insurance
Onboarding Coordinator
RR Donnelley —Columbus, OH
- $23.32 - $34.09 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Pass drug screening
- Disability insurance
- Health insurance
Quick Apply
3d
Associate HRBP Coordinator
Zenni Optical —Obetz, OH
- $55,000 - $75,000 a year
- Weekends as needed
- Google Workspace
- Mid-level
- Children
- Health savings account
- AD&D insurance
Quick Apply
Studio Operations Coordinator
Abercrombie & Fitch Co. —New Albany, OH
- Full-time
- Marketing
- Office
- Bachelor's degree
- Store discount
- Paid parental leave
New Member Engagement Coordinator - Remote
AbsoluteCare —Columbus, OH
- $50,000 - $52,000 a year
- CPR Certification
- Hospital
- BLS Certification
Quick Apply
Engagement Coordinator
The Buckeye Ranch —Columbus, OH
- $40,664 - $54,745 a year
- Full-time
- Customer service
- Pass drug screening
- Mid-level
- Disability insurance
- Health insurance
Quick Apply
Sourcing Coordinator
Abercrombie & Fitch Co. —New Albany, OH
- Full-time
- Office
- Bachelor's degree
- Organizational skills
- Store discount
- Paid parental leave
13d
Care Coordinator
viva —Columbus, OH
- $22.15 - $27.15 an hour
- Monday to Friday
- Experience working with individuals with developmental disabilities
- Microsoft Outlook
- Mid-level
Marketing & Business Development Coordinator
Bricker Graydon Wyatt LLP —Columbus, OH
- $52,000 - $62,000 a year
- Online Application
- Background check
- Microsoft Excel
- Marketing
- Health savings account
- Disability insurance
Coordinator, Advantage Partnership Program
Otterbein University —Westerville, OH
- Full-time
- High school
- Basic math
- English
- Paid holidays
- Disability insurance
New Member Engagement Coordinator
AbsoluteCare —Columbus, OH
- From $52,000 a year
- CPR Certification
- Hospital
- BLS Certification
Quick Apply
17h
Design Production Coordinator
Abercrombie & Fitch Co. —New Albany, OH
- Full-time
- Mid-level
- Office
- Bachelor's degree
- Store discount
- Paid parental leave
13d
HR Operations Coordinator
MDK —Columbus, OH
- Hybrid work
- Background check
- Microsoft Excel
- Microsoft Outlook
- Paid holidays
- Disability insurance
Quick Apply
HR Coordinator/Recruiter
Legends Global —Columbus, OH
- Full-time
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Assistant Event Coordinator
MAD Live Solutions —Columbus, OH
- $17 - $27 an hour
- Full-time
- High school diploma or GED
- Organizational skills
- Communication skills
- Paid training
- Opportunities for advancement
Quick Apply
11d
Workplace & Engagement Coordinator
Cognition AI —London, OH
- Full-time
- Office
- In-person
- Communication skills
Entry Level Event Coordinator
Paramount Philly Agency —Columbus, OH
- $4,263.46 - $5,134.49 a month
- Full-time
- High school diploma or GED
- In-person
- Communication skills
Quick Apply
4d

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Resident Service Coordinator

Beacon Communities LLC -
Columbus, OH

Quick Apply

Job Details

Full-time
$50,000 - $58,000 a year

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Flextime
Employee assistance program
Vision insurance
401(k) matching
Opportunities for advancement
Life insurance

Qualifications

Customer communication
Newsletters (communication methods)
Stakeholder relationship building

Full Job Description

Resident Service Coordinator, Franklin Manor - Columbus, Ohio

Position Description:
The Resident Service Coordinator (RSC) develops and coordinates support services for residents. The RSC will ensure resident and community success through close work with property management, building and sustaining relationships with local and regional partners, planning programs and other on-site opportunities for residents, and working one-on-one with residents to assist them in achieving their goals and maintaining housing stability.

Resident Service Coordinator Role:

Assess and coordinate resident referrals and resources by recommending solutions to resolve resident issues impacting their life and refer them to suitable community services, resources and entitlement programs, as appropriate.
Build relationships with residents to better understand their aspirations and goals and connect them with local resources and opportunities.
Create partnerships with local organizations to successfully implement community engagement initiatives including implementation of required contracts.
Assist residents at multifamily properties (individuals and families) and senior properties (elders, and non-elderly residents with disabilities). This includes support to maintain living independently through collaboration and coordination of programs with wellness nurse/health care agency to address common health concerns such as, fall prevention, nutrition, grief and loss, medication management, dealing with incontinence, healthy weight loss, brain health/improving cognitive functions and general social-emotional wellbeing.
Lead coordination of resident support and resources on housing stabilization issues such as late rent payments, housekeeping, and other lease violations.
Collaborate with property management team to develop program budgets that reflect needs of the resident population and that comply with program finance obligations.
Create consistent outreach and communication with residents including completing new resident assessments, newsletters, flyers, monthly calendars, telephone calls and door knocking.
Use Beacon’s data collection and analysis systems to document services provided to residents and outcomes achieved.
Track and monitor the property’s Community Engagement budget.
Processes Reasonable Accommodation requests for residents with disabilities.
Collaborate with the property management team and attend weekly meetings as required.

Knowledge, Skills and Abilities:

Experience working with older adults, and issues relating to isolation, health and wellness and other social determinants of health.
Experience working with youth and families and issues relating to workforce development, youth enrichment, education and asset building.
Ability to understand and respect values, attitudes, and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning, implementing, and evaluating programs and services.
Capable of building and maintaining positive relationships with a wide variety of stakeholders, including but not limited to, residents, senior staff, volunteers, interns, and community partners
Ability to collect, track and understand data in order to assess programs and partnerships and inform strategies.
Proficiency with technology and an interest in learning how to integrate new technology-based tools and resources into programming.
Operate in a timely manner, with consistency and a high level of integrity and professionalism; provide excellent customer service to residents and partners.
Excellent communication, organization, problem-solving and writing skills.
Proficiency with MS Excel, PowerPoint, Word, Outlook and other computer programs.
Knowledge of Yardi, Property Management databases, or FamilyMetrics is a plus.
Knowledge of federal, state and local policies affecting housing is a plus.
Ability to work some weekends and evenings is required.
Bilingual in English and dominant language of minority in community i.e., Spanish, Cape Verdean, Haitian Creole, Mandarin Chinese, Russian, etc. is a plus.

Education & Experience:
Bachelor’s degree with a focus in social work, human services, public health, or community development and/or 3-5 years’ equivalent work experience providing services in a Housing/Multi-Family housing environment, or a private, non-profit social service organization serving youth and families / seniors and people with disabilities.

Compensation: $50,000 - $58,000 per year
Actual compensation is influenced by a variety of factors including but not limited to skills, experience, qualifications, and geographic location.

Company Overview:
Founded in 2004, Beacon Communities LLC is a privately-owned real estate firm that develops, acquires, invests in, and manages a wide range of multifamily housing. Beacon currently owns and manages approximately 150 properties including affordable housing, market rate housing, and mixed income-housing. Its developments range from new construction, to historic adaptive reuse, to the renovation of existing housing.
At Beacon, we strive to make a difference in our residents’ lives. We build outstanding communities that make enduring contributions to the vitality of our cities and towns. We create communities that serve a diverse cross section of our society. Our communities are healthy and vibrant. Why? Because they are planned with care, consideration, and compassion.

Benefits Offered:
At the core of Beacon Communities is the talent on our teams, and we are committed to taking care of our team members so they can deliver great experiences to our residents. That is why we are proud to provide competitive compensation and comprehensive benefits that support a healthy life for you and your family when you join our team.

As a regular, full time employee at Beacon you can expect:

Health & Wellness Benefits. We offer plans for quality medical, dental, and vision coverage to all employees regularly scheduled to work a minimum of 24 hours or more per week. HSA/FSA options are also available.
Work-Life Balance. On top of offering 13 paid holidays per year, we have an attractive paid time off policy that includes vacation days, personal days, sick time, wellness days, summer flex time, volunteer days and early close Fridays.
Retirement planning. We offer a 401k program with a company match.
100% Company-Paid Life Insurance. With affordable options to elect voluntary life, critical illness, hospital care or accidental injury coverage.
Access to an Employee Assistance Program (EAP),Childcare & Eldercare Support, Career Development and Advancement Opportunities… and more!

Beacon Communities LLC is an Equal Opportunity Employer that seeks a diverse pool of candidates. We are committed to a policy of equal employment opportunity without regard to race, color, ancestry, national origin, religion, disability, gender, gender identity, sexual orientation, age, veteran status or other protected class. All qualified applicants are encouraged to apply. Beacon Communities LLC participates in the E-Verify program.

Quick Apply

Refine Your Search

customer engagement coordinator jobs in columbus, oh

Resident Service Coordinator

Customer Service Coordinator I

Entry Level Public Relations Coordinator

CRES Coordinator

Onboarding Coordinator

Associate HRBP Coordinator

Studio Operations Coordinator

New Member Engagement Coordinator - Remote

Engagement Coordinator

Sourcing Coordinator

Care Coordinator

Marketing & Business Development Coordinator

Coordinator, Advantage Partnership Program

New Member Engagement Coordinator

Design Production Coordinator

HR Operations Coordinator

HR Coordinator/Recruiter

Assistant Event Coordinator

Workplace & Engagement Coordinator

Entry Level Event Coordinator

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