Top 1509 Customer experience associate Jobs in Columbus, Oh

Consumer Support Unit - Consumer Support Associate
Phillips & Cohen Associates Ltd. —Gahanna, OH
- $18 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Financial services
- Health insurance
- Dental insurance
Quick Apply
Leasing Associate
AION Management LLC —Columbus, OH
- Weekends as needed
- Microsoft Excel
- English
- Office
Quick Apply
Retail Sales Associate
Boost Mobile —Columbus, OH
- From $36,000 a year
- Weekends as needed
- Background check
- 18 years or older
- Spanish
- Paid training
- 401(k)
Quick Apply
2d
REPLENISHMENT ASSOCIATE
Integrity Staffing Solutions —Canal Winchester, OH
- $20 an hour
- Weekends as needed
- High school diploma or GED
- Ability to lift 50 pounds
- Warehouse
- Health insurance
- Dental insurance
Quick Apply
2d
Order Fulfillment Associate
Optimum Logistic Service —Pataskala, OH
- From $16.50 an hour
- Full-time
- Spanish
- English
- US work authorization
- Opportunities for advancement
Quick Apply
Patient Care Associate - Full time - All hospitals
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Background check
- Hospital
- Customer service
Patient Services Associate- Hand Center
Ohio State University Physicians —Columbus, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
- Wellness program
- Paid holidays
Patient Services Associate- Internal Medicine
Ohio State University Physicians —Columbus, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- Internal Medicine
- High school diploma or GED
- Wellness program
- Paid holidays
Behavioral Health Associate - Day Shift (7:00a.m.-7:00p.m.)
Mount Carmel Behavioral Health —Columbus, OH
- $16 - $20 an hour
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
Warehouse Associate
Forrest Solutions LLC —Groveport, OH
- $20.71 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
Quick Apply
10d
Store Associate
CVS Health —Columbus, OH
- $15 an hour
- Full-time
- No high school diploma
- High school diploma or GED
- 16+ years old
- Health insurance
- Dental insurance
8d
Patient Services Associate- Orthopedics
Ohio State University Physicians —Columbus, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
- Wellness program
- Paid holidays
Shipping and Receiving Associate
MAKIA FREIGHT INC —Columbus, OH
- $24.70 - $29.70 an hour
- Part-time
- Computer literacy
- Warehouse
- Organizational skills
- Paid time off
- Employee assistance program
Quick Apply
9d
Fulfillment Associate
EventPop —Columbus, OH
- $24.76 - $29.81 an hour
- Full-time
- Heavy lifting
- Basic math
- Forklift
- Health insurance
- Dental insurance
Quick Apply
2d
Behavioral Health Associate 1
Ohio Hospital for Psychiatry —Columbus, OH
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
Patient Services Associate- Internal Medicine- Hilliard
Ohio State University Physicians —Hilliard, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- Internal Medicine
- High school diploma or GED
- Wellness program
- Paid holidays
Patient Services Associate- Physical Medicine
Ohio State University Physicians —Columbus, OH
- $16.93 - $25.39 an hour
- Full-time
- Writing skills
- High school diploma or GED
- Clinic
- Wellness program
- Paid holidays
2d
Retail Stock Associate, Easton Town Center
Nespresso —Columbus, OH
- $21 an hour
- Holidays
- Merchandising
- Ability to lift 50 pounds
- Organizational skills
- Commuter assistance
- Health insurance
2d
Customer Service Associate
Infin Moving —Columbus, OH
- $18 - $28 an hour
- Full-time
- Computer literacy
- Office
- Residential
- Paid training
Quick Apply
5d
Library Youth Associate
Westerville Public Library —Westerville, OH
- From $22.34 an hour
- Part-time
- Spanish
- Customer service
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
3d

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Consumer Support Unit - Consumer Support Associate

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time
$18 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching

Qualifications

High school diploma or GED

Full Job Description

OUR STORY.

Phillips & Cohen Associates, LLC., the global leader in deceased account management with operations in the United States, United Kingdom, Canada and Australia , seeks a Consumer Support Associate for its Columbus, OH office.

Reporting to the Consumer Support Unit Manager, the incumbent will be responsible for receiving, handling and reporting consumer requests, queries and special-handling situations.

Responsibilities:

Evaluate complex consumer and account circumstances and apply appropriate judgment-based decisions. Address matters pertaining to fraud, balance disputes, validation & statement requests, requests for SCRA- relief.
Function as the over-the-phone point of contact for consumers and/or their representative in situations involving special circumstances such as fraud, balance disputes, identity theft, validation & statement requests, and requests for SCRA-relief.
Review work queue and timely processing written requests that are related to fraud, balance disputes, identity theft, validation & statement requests, requests for SCRA-relief
Promptly and accurately fulfill consumer requests for media or account validation.
Represent PCA and its clients in a consumer-centric and brand-conscious manner.

Qualifications :

High School Diploma or equivalent required.
Administrative or Customer Service experience required (1-3 years in the financial services field preferred).
Previous experience within a third-party collection agency, particularly in a capacity that has required in- depth exposure and understanding of client standards and expectations is required.
Experience with MS Office products especially MS Word & Excel.
Quality assurance/audit driven, with the ability to manage multiple tasks at once.
Excellent Communication skills – both written and verbal.
Ability to accurately read and understand cursive handwriting.
Flexible and ability to prioritize workload accordingly to challenging deadlines.
Ability to work well under pressure in a highly regulated environment.
Driven to improve the quality of the business through work efforts.
Ability to receive and apply constructive, balanced feedback.

WHAT’S IN IT FOR YOU?

Salary range: $18.00 USD
Competitive benefits package including medical, dental, and vision coverage
401 (k) program with company matching part of employee contributions.
Paid Time Off

WHAT NOW?

If this job ad resonates with you, apply now and our human resources team will be delighted to review your candidacy.

About Phillips & Cohen Associates, LLC.
PCA provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, disability, marital status, sexual orientation, veteran status, genetic information and any other basis protected by federal, state or local laws and reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of our jobs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

#USIND

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Refine Your Search

customer experience associate jobs in columbus, oh

Consumer Support Unit - Consumer Support Associate

Leasing Associate

Retail Sales Associate

REPLENISHMENT ASSOCIATE

Order Fulfillment Associate

Patient Care Associate - Full time - All hospitals

Patient Services Associate- Hand Center

Patient Services Associate- Internal Medicine

Behavioral Health Associate - Day Shift (7:00a.m.-7:00p.m.)

Warehouse Associate

Store Associate

Patient Services Associate- Orthopedics

Shipping and Receiving Associate

Fulfillment Associate

Behavioral Health Associate 1

Patient Services Associate- Internal Medicine- Hilliard

Patient Services Associate- Physical Medicine

Retail Stock Associate, Easton Town Center

Customer Service Associate

Library Youth Associate

I want to receive the latest job alert for customer experience associate in columbus, oh

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