Top 3652 Customer quality manager Jobs in Columbus, Oh

Facilities Planning and Operations Manager
Fortuity —Columbus, OH
- $55,000 - $80,000 a year
- Full-time
- Carpentry
- Customer service
- Writing skills
- Free parking
- Paid holidays
Quick Apply
12d
Participant Relations & Operations Manager
Columbus Metropolitan Housing Authority. —Columbus, OH
- $83,000 - $87,000 a year
- 5 years
- English
- Office
Quick Apply
Consumer Support Unit - Consumer Support Associate
Phillips & Cohen Associates Ltd. —Gahanna, OH
- $18 an hour
- Full-time
- Administrative experience
- High school diploma or GED
- Financial services
- Health insurance
- Dental insurance
Quick Apply
5d
Customer Quality Manager
Pilkington North America Inc. —Urbancrest, OH
- Mid-level
- Mentoring
- Recruiting
- Paid holidays
- Health insurance
Quick Apply
Regional Manager of Licensing
NATIONAL YOUTH ADVOCATE PROGRAM —Columbus, OH
- $74,000 a year
- Full-time
- Hybrid work
- Clean driving record
- Word processing
- Mid-level
- Mileage reimbursement
- Paid holidays
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New* Dispensary Inventory Control - Full Time
New Gen Holdings Inc —Columbus, OH
- From $23 an hour
- Full-time
- Mid-level
- 21 years or older
- No travel
- Opportunities for advancement
10d
Electronic Referral Intake Associate
BAYADA Home Health Care —Columbus, OH
- $20.67 an hour
- Remote
- Administrative experience
- Home Health
- Organizational skills
- Paid holidays
- Health insurance
Quick Apply
13d
Client Advocate I
CVS Health —Columbus, OH
- $43,888 - $102,081 a year
- Full-time
- Microsoft Outlook
- Mid-level
- Administrative experience
- Health insurance
- Dental insurance
2d
Director, Customer Relations
4 Over llc —Columbus, OH
- $140,000 - $170,000 a year
- Full-time
- Bachelor's degree
- Mentoring
- Experience equivalent to degree accepted
- AD&D insurance
- Paid holidays
Manager, Customer Service
Safecor Health —Columbus, OH
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
12d
Project Manager - Restaurant Services
The Wendy's Company —Dublin, OH
- $105,000 - $184,000 a year
- Full-time
- Hybrid work
- Mid-level
- Office
- Analysis skills
- Parental leave
- Employee assistance program
School Age Program Manager
Franklin Park Conservatory and Botanical Gardens —Columbus, OH
- $46,000 a year
- Weekends as needed
- Public speaking
- 3 years
- Analysis skills
- AD&D insurance
- Disability insurance
2d
3rd Shift Desk Attendant
Collective House Realty —Columbus, OH
- $20 - $22 an hour
- Part-time
- Google Workspace
- Office
- High school diploma or GED
- Opportunities for advancement
Quick Apply
District Manager
Ross Stores —Columbus, OH
- $105,900 - $169,400 a year
- Hybrid work
- Merchandising
- Office
- High school diploma or GED
Dispensary Agent
Main Street Medical Cannabis —Columbus, OH
- $16 - $18 an hour
- Full-time
- Computer literacy
- Research
- Windows
District Manager - Northern KY/Southern OH
Petco —Columbus, OH
- $110,000 - $190,500 a year
- Full-time
- Remote
- Merchandising
- Recruiting
- Guest services
- Health insurance
- 401(k)
8d
Case Manager
The Breathing Association —Columbus, OH
- Full-time
- English
- Office
- Driver's License
Project Manager - Restaurant Services
Wendy's —Dublin, OH
- $105,000 - $184,000 a year
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Parental leave
- Employee assistance program
Impact Manager, Customer Success
RQI Partners —Columbus, OH
- $100,000 - $105,000 a year
- 5 years
- Research
- Driver's License
- Profit sharing
- Health savings account
Quick Apply
Workplace Solutions - Quality Assurance Specialist (Service Desk)
JPMorganChase —Columbus, OH
- Full-time
- Hybrid work
- Bilingual
- Mid-level
- Office
- Health insurance
- Tuition reimbursement

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Facilities Planning and Operations Manager

Fortuity -
Columbus, OH

Quick Apply

Job Details

Permanent | Full-time
$55,000 - $80,000 a year
12 days ago

Benefits

Free parking
Paid holidays
Disability insurance
Health insurance
On-site gym
Dental insurance
401(k)
Paid time off
Vision insurance
Opportunities for advancement
Life insurance

Qualifications

Customer communication
Minor facility damage repair

Full Job Description

Facilities Planning and Operations Manager

At Fortuity we believe in our people, and in doing good business for the good of our community. Here, you will be part of a growing organization with an opportunity for career development and advancement. Fortuity provides customer service and sales support for corporate clients through engaged and professional teams of experienced agents.

Summary:

The Facilities Planning and Operations Manager is responsible for the overall operation, maintenance, safety, and functionality of the organization's buildings and grounds. This role ensures a safe, efficient, and well-maintained environment by overseeing facility operations, coordinating maintenance and improvement activities, managing vendor relationships, and supporting a positive experience for building occupants.

Pay: $55,000-80,000 annually

Location: 775 West Broad, Columbus, Ohio 43222 (Free parking + on a major COTA bus route)

Assignment: Full Time, Permanent

Responsibilities:

Oversee and coordinate the workflow of assigned staff and outside vendors, when needed, to ensure projects are completed in a timely and quality manner within available budget.
Develop and implement routine maintenance schedules and standards; ensure compliance with these standards.
Develop, implement and conduct regular safety inspections and risk assessments, implementing corrective actions as necessary
Oversee maintenance and repairs of electrical, plumbing, heating, ventilation, and air conditioning (HVAC), carpentry, painting, and other building systems
Manage security and access control systems coordinating with security personnel and vendors when necessary
Ensure organization’s buildings and grounds are clean, safe, and operational for all tenants and visitors in compliance with all applicable health, safety and environmental regulations
Serve as the primary point of contact for tenants regarding building-related concerns and requests, addressing issues in a timely manner and fostering positive relationships
Develop and maintain emergency preparedness plans and procedures
Manage relationships with third-party vendors and service providers
Monitor project progress, draft and distribute periodic progress reports for leadership and stakeholders.
Identify and make recommendations for needs related to furniture, equipment, and other goods; facilitates the procurement of approved items
Collaborate regularly with the Chief Executive Officer to identify renovation or construction needs for improvement, maintenance, and potential cost-savings
Prepare the departmental budget and review monthly financial reports to ensure compliance
Maintain compliance with applicable laws, regulations, policies, and best practices.
Participate in required training, certifications, and ongoing development as required
Perform other related duties as assigned

Education/Experience:

High School Diploma/GED equivalent strongly preferred
At least five years of related experience required, preferably in a commercial building setting
Management or supervisory experience preferred
Certifications in HVAC, Plumbing, Electrical and OSHA regulations strongly preferred

Knowledge/Skills:

Extensive knowledge of building systems such as plumbing, electrical, and HVAC
Thorough understanding of facilities planning principles, best practices, and procedures
Thorough understanding of local, state, and federal building codes, ordinances, and regulations
Ability to remain calm and respond to emergencies and manage crises effectively
Excellent time management skills with a proven ability to meet deadlines and delegate when needed
Basic understanding of budget creation and execution
Excellent verbal and written communication and interpersonal skills
Proficient in facilities management software and Microsoft Office Suite

Additional Requirements:

Must be able to traverse property and facilities to diagnose building issues and plan repairs or maintenance in all types of weather
Must be physically able to perform repairs when needed
Flexibility to work evening and/or weekend hours, as necessary to address emergencies or oversee priority projects
Occasional prolonged periods sitting at a desk and working on a computer
Must be able to lift 25 pounds at a time

Are you ready to join us in a welcoming team environment that values your contributions and helps you make a real difference in people’s lives? Start your career with Fortuity today!

What differentiates Fortuity and makes us an employer of choice?

Total Rewards:

Competitive base pay
Paid Time Off
6 Paid Holidays per year
Company Paid Life Insurance and STD/LTD
Medical, Dental, Vision and 401K
OnDemand Pay

Additional Offerings:

Fresh market vending
On-Site fitness center
Clean, climate-controlled environment

…And more!

Fortuity Calling, LLC, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor.

Quick Apply

Refine Your Search

customer quality manager jobs in columbus, oh

Facilities Planning and Operations Manager

Participant Relations & Operations Manager

Consumer Support Unit - Consumer Support Associate

Customer Quality Manager

Regional Manager of Licensing

New* Dispensary Inventory Control - Full Time

Electronic Referral Intake Associate

Client Advocate I

Director, Customer Relations

Manager, Customer Service

Project Manager - Restaurant Services

School Age Program Manager

3rd Shift Desk Attendant

District Manager

Dispensary Agent

District Manager - Northern KY/Southern OH

Case Manager

Project Manager - Restaurant Services

Impact Manager, Customer Success

Workplace Solutions - Quality Assurance Specialist (Service Desk)

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