Top 438 customer success specialist Jobs in columbus, oh

Home Lending Account Specialist I Bilingual English and Spanish Required
JPMorganChase —Columbus, OH
- Full-time
- Hybrid work
- Research
- High school diploma or GED
- Organizational skills
- Health insurance
- Tuition reimbursement
1d
Digital Marketing Specialist, Paid Social Media
Great Day Improvements: A Family of Brands —Delaware, OH
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Marketing
- 5 years
- Budgeting
Hybrid - Account Recovery Specialist
Reliant Capital Solutions —Columbus, OH
- From $16 an hour
- Weekends as needed
- 18 years or older
- Sales
- Computer literacy
- Paid training
- Paid holidays
Quick Apply
Customer Support
GILSON COMPANY, INC —Lewis Center, OH
- Full-time
- Computer literacy
- Pass drug screening
- High school diploma or GED
- Wellness program
- Disability insurance
Quick Apply
Client Relations Specialist - Fast Track Opportunity to Freight Broker
C.H. Robinson —Grandview Heights, OH
- $19.23 - $38.47 an hour
- Full-time
- Hybrid work
- Mid-level
- Office
- High school diploma or GED
- Paid parental leave
- Health savings account
Outside Sales Specialist - Residential Construction
Everguard Exterior —Columbus, OH
- $80,000 - $120,000 a year
- Full-time
- Mid-level
- Residential
- 3 years
- Paid training
- Paid time off
Quick Apply
Controls Engineer
Amazon Data Services, Inc. —Hilliard, OH
- $111,300 - $186,100 a year
- Full-time
- Mid-level
- Experience equivalent to degree accepted
- 1 year
- AD&D insurance
- Health insurance
Logistics Specialist, LCK Logistics
Amazon Data Services, Inc. —Hilliard, OH
- $24 - $42 an hour
- Overtime
- Mid-level
- 21 years or older
- 1 year
- Employee assistance program
- 401(k) matching
2h
In Home Sales Representative
The Basement Doctor —Reynoldsburg, OH
- $150,000 - $200,000 a year
- Evening shift
- Mid-level
- Driver's License
- Paid training
- Mileage reimbursement
Quick Apply
Outside Sales Representative
Shrader Tire and Oil —Columbus, OH
- Full-time
- CRM software
- Clean driving record
- 3 years
- Travel reimbursement
- Health savings account
Quick Apply
Controls Manager
Amazon Data Services, Inc. —Dublin, OH
- $137,900 - $292,700 a year
- Full-time
- 6 years
- Bachelor of Science
- Travel
Shop Supervisor
Precision Slate & Tile —Columbus, OH
- $25 - $28 an hour
- Full-time
- Clean driving record
- Construction site
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
14d
Leasing Specialist
Casto Management Services Inc. —Dublin, OH
- $18 - $19 an hour
- Weekends as needed
- Background check
- Sales
- US work authorization
- Wellness program
- Health savings account
Quick Apply
Information Technology Supervisor
Omni One —Columbus, OH
- $86,000 - $92,000 a year
- Email
- Management
- Mid-level
- Mentoring
- Health insurance
- Paid time off
Quick Apply
7d
Location Manager (General Manager)
R-Pro Insulation —Pickerington, OH
- Construction site
- Inventory management
- 5 years
- AD&D insurance
- Paid holidays
Quick Apply
Hybrid - Customer Service Specialist (Ohio)
Reliant Capital Solutions —Columbus, OH
- Full-time
- Hybrid work
- Spanish
- English
- High school diploma or GED
- Paid training
- Paid holidays
Quick Apply
Bilingual Recruiter
PeopleShare —Columbus, OH
- $18 - $24 an hour
- Full-time
- Spanish
- Customer service
- English
- Health insurance
- Dental insurance
Quick Apply
National Sales Specialist (based in Columbus/Hilliard/Dublin)
True Connection Communities-Verena at Hilliard —Dublin, OH
- $80,000 - $90,000 a year
- Full-time
- Clean driving record
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
National Sales Specialist (based in Columbus/Hilliard/Dublin)
True Connection Communities-Verena at Hilliard —Hilliard, OH
- $80,000 - $90,000 a year
- Full-time
- Clean driving record
- Marketing
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
6d
Retail Customer Service
Sherwin-Williams —Dublin, OH
- $17.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
2d

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customer success specialist jobs near columbus, oh

Home Lending Account Specialist I Bilingual English and Spanish Required

JPMorganChase -
Columbus, OH

Apply Now

Job Details

Full-time
1 day ago

Benefits

Health insurance
Tuition reimbursement
Retirement plan

Qualifications

Foreign language proficiency
Confidential information handling
Phone communication
Professional ethics
High school diploma or GED
Managing clients in a customer support role
Computer skills
Customer support
Client interaction via phone calls

Full Job Description

JOB DESCRIPTION

At JPMorganChase, you'll be at the forefront of delivering exceptional customer service, where each day presents the same opportunities to make a meaningful difference. You'll engage in creative and exciting work, consistently offering innovative solutions and options to assist our valued customers. While the duties may be routine, your role remains dynamic and impactful, enabling you to build strong relationships and contribute to our business success.

As a Home Lending Account Specialist within the Chase brand, you will be responsible for providing exceptional service by managing incoming calls from customers inquiring about their mortgage accounts. Being the primary point of contact, you will be thoroughly trained in the product to address any questions our customers might have, from simple payment inquiries to more complex issues such as escrow. You will collaborate with internal specialists to ensure our customers have access to experts for further assistance if needed. As a representative of the Chase brand, you will strive to deliver exceptional client service by assisting our customers throughout their mortgage needs, offering options and finding the right solutions. Our team members are dynamic, proactive, adaptable to change, maintain a positive attitude, continuously develop their skills, and contribute to achieving the organization's broader objectives.

Job Responsibilities

Own the customer experience from start to finish while treating customers with respect and displaying empathy
Inspires customer confidence through business knowledge, reliability, and making appropriate decisions on behalf of our customers quickly and effectively
Balance the competing responsibilities and goals of a metrics-driven environment
Demonstrate resiliency and extreme adaptability in a fast-paced environment
Navigate multiple technologies while staying engaged with our customers
Document customer account activities thoroughly and concisely
Demonstrates personal excellence including punctuality, reliability, integrity, and accountability
Approach problems logically and with good judgment to ensure the appropriate customer outcome
Leverages business knowledge, tools and resources to deliver results that meet all Regulatory, Compliance, quality standards and departmental practices
Maintain the highest standards of honesty, fairness and ethics. May be exposed to confidential information
Effectively prioritize work, critical thinking and exercise independent judgement to ensure efficiency

Required Qualifications, Capabilities, and Skills

High School diploma/GED required
Reading and speaking in both Spanish and English fluently is required for this role
Minimum of one year of customer interaction or customer support, either by phone or face-to-face
Must be willing to work in an environment that requires 100% high volume phone-based customer interaction
Detail oriented with exceptional communication, interpersonal and problem solving skills
Proven ability to work effectively in a fast-paced environment
Ability to think strategically, understand the business objectives, and translate them into actionable items
Strong desire to learn and become better educated in the mortgage industry
Demonstrated ability to work independently and as a member of a high performing team
Maintain the highest standards of honesty, fairness and ethics. May be exposed to confidential information
Intermediate analytical, computer, and research skills

Work Schedules:

This is a hybrid (3 days in office / 2 days remote) role located in Columbus, subject to change. Work schedule will vary and specific information will be provided by the hiring manager and subject to change based on business needs.

ABOUT US

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Equal Opportunity Employer/Disability/Veterans

ABOUT THE TEAM

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions – all while ranking first in customer satisfaction.

Operations teams develop and manage innovative, secure service solutions to meet clients' needs globally. Developing and using the latest technology, teams work to deliver industry-leading capabilities to our clients and customers, making it easy and convenient to do business with the firm. Teams also drive growth by refining technology-driven customer and client experiences that put users first, providing an unparalleled experience.

Apply Now

Refine Your Search

customer success specialist jobs in columbus, oh

Home Lending Account Specialist I Bilingual English and Spanish Required

Digital Marketing Specialist, Paid Social Media

Hybrid - Account Recovery Specialist

Customer Support

Client Relations Specialist - Fast Track Opportunity to Freight Broker

Outside Sales Specialist - Residential Construction

Controls Engineer

Logistics Specialist, LCK Logistics

In Home Sales Representative

Outside Sales Representative

Controls Manager

Shop Supervisor

Leasing Specialist

Information Technology Supervisor

Location Manager (General Manager)

Hybrid - Customer Service Specialist (Ohio)

Bilingual Recruiter

National Sales Specialist (based in Columbus/Hilliard/Dublin)

National Sales Specialist (based in Columbus/Hilliard/Dublin)

Retail Customer Service

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