Top 35 Desk agent hotel operations Jobs in Columbus, Oh

Hotel Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
- Part-time
- Background check
- Hotel
- High school diploma or GED
Quick Apply
14d
Front Desk Agent
Embassy Suites by Hilton Columbus Airport —Columbus, OH
- $14.50 - $15.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee discount
- Flexible schedule
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1d
Fairfield Inn By Marriott Hotel Front Desk Agent Part Time
Fairfield Inn & Suites Hilliard West Columbus —Columbus, OH
- $15 - $16 an hour
- Part-time
- Hotel
- Entry level
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Holiday Inn Express and Suites —Columbus, OH
- $14 - $16 an hour
- 8 hour shift
- English
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
Guest Service Agent - Short North Luxury
Le Meridien Columbus, The Joseph —Columbus, OH
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
13d
Front Desk Agent
Red Roof Inn Grove City —Grove City, OH
- $12 - $15 an hour
- Part-time
- Hospitality
- Hotel
- In-person
- 401(k)
- Paid time off
Quick Apply
Guest Service Agent
SpringHill Suites Columbus Airport Gahanna —Columbus, OH
- $14 - $15 an hour
- Part-time
- Customer service
- Ability to walk for extended periods
- Hotel
- Employee discount
Quick Apply
4d
Front Desk Representative/Night Auditor
LaQuinta Columbus west —Columbus, OH
- Part-time
- Hotel
- In-person
- Communication skills
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9d
Hotel Front Desk Agent
TownePlace Suites by Marriott Columbus Dublin —Dublin, OH
- $15 - $16 an hour
- Full-time
- Computer literacy
- English
- Hotel
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Service Agent
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Guest Service Representative
Sonesta —Columbus, OH
- Weekends as needed
- Sales
- Basic math
- Hotel
- Paid parental leave
- Health savings account
9d
Front Desk Agent - Night Auditor (Part time)
Crowne Plaza Columbus North - Worthington —Columbus, OH
- $15 - $18 an hour
- Part-time
- Hotel
- Accounting
- In-person
- Employee assistance program
- Employee discount
Quick Apply
Front Desk Agent
Innvite Hospitality —Obetz, OH
- $13 - $15 an hour
- Full-time
- Spanish
- Sales
- Computer literacy
- Health insurance
Quick Apply
Front Desk Agent
Hawthorn Suites —Columbus, OH
- $13 - $15 an hour
- Part-time
- Bilingual
- Customer service
- High school diploma or GED
- Paid time off
- Employee discount
Quick Apply
3d
Guest Service Agent
TWIN TIER HOSPITALITY —Columbus, OH
- 8 hour shift
- Computer literacy
- No high school diploma
- Hotel
Quick Apply
Front Desk Agent
DOUBLE STAR HOSPITALITY DUBLIN LLC —Dublin, OH
- $15 - $16 an hour
- Full-time
- Computer literacy
- Hotel
- Computer skills
- Employee discount
- Opportunities for advancement
Quick Apply
Assistant Hotel Front Office Manager- Hilton at Easton
Hilton Columbus at Easton —Columbus, OH
- $50,000 - $60,000 a year
- Full-time
- Background check
- Inventory management
- Ability to walk for extended periods
- Health savings account
- Health insurance
Quick Apply
12d
Night Auditor
Courtyard - Columbus Airport —Columbus, OH
- Part-time
- Hotel
- High school diploma or GED
- Team management
- Health savings account
- AD&D insurance
Quick Apply
Night Auditor
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
- $16.25 a year
- Weekends as needed
- Hotel
- High school diploma or GED
- Ability to sit for extended periods
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Supervisor
COLUMBUS WORTHINGTON HOSPITALITY LLC —Columbus, OH
- 8 hour shift
- English
- Mid-level
- Hotel
Quick Apply

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desk agent hotel operations jobs near columbus, oh

Hotel Front Desk Agent Full and Part-Time

Courtyard Marriott Columbus OSU
Columbus, OH

Quick Apply

Job Details

Part-time | Full-time
14 days ago

Qualifications

Phone communication
High school diploma or GED

Full Job Description

The Courtyard Marriott Columbus OSU is currently seeking a Front Desk Agent to join our team!

Both Full and Part Time available; both first and second shift.

As the Front Desk Agent, you are responsible for creating the first impression experience for our guests.

The Front Desk Agent will process all guest check-ins by confirming reservations, assigning rooms, and issuing and activating room keys. Process all payment types such as room charges, cash, checks, debit, or credit. Process all check-outs including resolving any late and disputed charges. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Coordinate with housekeeping to track readiness of rooms for checkins. Communicate parking procedures to guests/visitors. Supple guests with directions and information regarding property and local areas of interest. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. The candidate will possess excellent customer service skills, the ability to engage customers both in person and via the telephone.

Primary Responsibilities:

Act with integrity, honesty, and knowledge that promotes the culture, values and philosophy of Marriott.
Assist guest with check-in and checkout processes (verifying registration, address and credit information, balancing bank, posting charges
Provide information to guest and visitor inquiries; coordinates all guest requests for special arrangement of services, courteously and efficiently informs guests of hotel services, features and room amenities
Answer hotel telephones courteously and efficiently following Courtyard by Marriott standards
Be familiar and knowledgeable with the operation of the POS system
Follow Courtyard by Marriott operational policies and procedures, including those for cash and credit card handling, safety and security and all other policies, procedures and standards to ensure we can consistently exceed the guests’ expectations
Provides professional and thorough communication (via email, property management system or verbal) to ensure guest satisfaction

Physical Requirements:

These physical demands represent the physical requirements necessary for an associate to successfully perform the essential functions of the position. Reasonable accommodations can be made to enable individuals with disabilities to perform the described essential functions of the position.

Associate must be able to stand for up to 8 hours a day consecutively.
Associate may have to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl.
Associate is often required to sit and use his or her hands and fingers, to handle or feel.
Ability to lift, pull, and push moderate weight (minimum of 20 lbs).
Vision abilities required by this job include close vision.
Associate must talk and hear.

Qualifications, Education, Experience, Skills, and Abilities:

Customer service skills.
Professional demeanor.
Organizational skills.
Communication skills.
Initiative and creative problem-solving skills.
Must be familiar with the city and the attractions that it offers.
Flexible availability (to include days, evenings, weekends, holidays

The Courtyard Marriott Columbus OSU is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities.

We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.

Education

Required

High School or better

Behaviors

Required

Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Motivations

Preferred

Ability to Make an Impact: Inspired to perform well by the ability to contribute to the success of a project or the organization

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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