Top 44 Front desk / guest service representative Jobs in Columbus, Oh

Guest Service Representative (Front Desk Agent) - WoodSpring Suites
J&P Hospitality Management, LLC —Urbancrest, OH
- $16 - $18 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites
J&P Hospitality Management, LLC —Dublin, OH
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
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Front Desk Agent
Columbus Polaris Residence Inn by Marriott —Columbus, OH
- $15 - $17 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
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Front Desk Attendant - Part-Time
The Athletic Club of Columbus —Columbus, OH
- From $15 an hour
- 8 hour shift
- Entry level
- Free parking
Quick Apply
Guest Service Agent
Columbus Polaris Staybridge Suites —Columbus, OH
- $16 - $17 an hour
- Part-time
- Sales
- Hotel
- High school diploma or GED
- Profit sharing
- Health insurance
Quick Apply
6d
Guest Service Representative- PT Evening
Schulte Companies —Columbus, OH
- $15 an hour
- Part-time
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
3d
Front Desk Representative (2nd/3rd Shift)
Fairfield Inn & Suites Columbus OSU —Columbus, OH
- From $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- 401(k)
- Paid time off
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12d
Guest Service Representative
Schulte Companies —Columbus, OH
- $15 an hour
- Background check
- Computer literacy
- Writing skills
- Paid parental leave
- Paid holidays
Quick Apply
3d
Guest Service Representative
J&P Hospitality Management, LLC —Columbus, OH
- $14 - $16 an hour
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Ability to climb stairs
Quick Apply
Guest Service Representative
SpringHill Suites Columbus West-Hilliard —Columbus, OH
- $15.00 - $16.50 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Employee discount
Quick Apply
Front Desk Attendant - Full Time Afternoons
The Athletic Club of Columbus —Columbus, OH
- From $17.50 an hour
- Full-time
- Inventory management
- Entry level
- Free parking
Quick Apply
GUEST SERVICE REPRESENTATIVE
FAIRFIELD - COLUMBUS EAST —Reynoldsburg, OH
- $15.50 - $16.00 an hour
- Weekends as needed
- Hotel
- Communication skills
- Entry level
Quick Apply
Front Desk Agent
HomeTowne Studios & Suites by Red Roof —Columbus, OH
- $15.00 - $15.50 an hour
- Full-time
- Basic math
- English
- Hotel
- Health insurance
- Dental insurance
7d
Guest Service Representative
Holiday Inn Express and Suites —New Albany, OH
- From $16 an hour
- 8 hour shift
- No education required
- Computer literacy
- Hotel
- Paid time off
- Employee discount
Quick Apply
Front Desk Attendant - Full Time Mornings
The Athletic Club of Columbus —Columbus, OH
- From $16.50 an hour
- Full-time
- Inventory management
- Entry level
- Free parking
Quick Apply
Youth Advocate, 1st Shift, PT
Star House —Columbus, OH
- $21 an hour
- Part-time
- High school diploma or GED
- Driver's License
- Case management
- Paid time off
- Parental leave
Quick Apply
Front Desk Agent
Holiday Inn Express and Suites —Columbus, OH
- $14 - $16 an hour
- 8 hour shift
- English
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
1d
Front Desk Agent
Renaissance Westerville —Westerville, OH
- From $16 an hour
- Part-time
- Background check
- Customer service
- Hotel
- Free parking
- Paid jury duty
Quick Apply
Front Desk Agent
MCR Hotels —Dublin, OH
- $16 an hour
- Weekends as needed
- 18 years or older
- English
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent at Renaissance Westerville Hotel
Renaissance Westerville —Westerville, OH
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
7d

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front desk / guest service representative jobs near columbus, oh

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

J&P Hospitality Management, LLC -
Urbancrest, OH

Quick Apply

Job Details

Part-time
$16 - $18 an hour

Qualifications

Computer operation
Computer skills

Full Job Description

Job Description
Job Title: Guest Services Representative
Reports to: General Manager
FLSA Status: Non-Exempt
Location: On-Site
Direct Reports: None
Department: Property Operations

JOB SUMMARY:

The Guest Service Representative (GSR) plays a critical role in delivering a safe, clean, and welcoming experience
to every guest. As the first point of contact at the front desk, the GSR is responsible for check-ins, check-outs,
reservations, guest assistance, and ensuring the lobby and front office areas reflect our high standards. This role
also supports overall property operations and may assist with laundry and housekeeping prep as needed.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Greet all guests with a professional, friendly attitude and provide exceptional service throughout their stay.
Complete check-in and check-out procedures accurately, issue keys, and handle payments and guest accounts.
Manage reservations, room assignments, and occupancy records using property management systems.
Answer guest questions, resolve issues, and escalate concerns to the General Manager when appropriate.
Maintain front desk and lobby area cleanliness, restock supplies, and ensure the space is presentable and

secure.

Prepare housekeeping carts, handle laundry, or support cleaning tasks as needed to ensure room readiness.
Monitor the property for safety, cleanliness, and policy compliance and report issues to management.
Perform other job duties as assigned.

QUALIFICATIONS:

High school diploma or equivalent preferred.
Previous customer service or hospitality experience a plus, but not required.
Basic computer skills and ability to learn reservation and payment systems.
Ability to read, write, and communicate clearly in English. Bilingual in Spanish a plus.
Must be at least 18 years of age.
Must be legally authorized to work in the United States without current of future visa sponsorship.

EXPECTATIONS:

Maintain a professional appearance and deliver service in line with company values.
Be punctual, dependable, and available to work scheduled shifts, including evenings, weekends, and holidays,

with flexibility to support additional coverage when needed.

Follow all safety, security, and operational procedures as trained.
Maintain confidentiality of guest information and company data.
Demonstrate adaptability in a fast-paced environment with changing priorities.
Work as part of a team and support shared property goals.

PHYSICAL REQUIREMENTS:

Must be able to use a computer, phone, and other standard office or front desk equipment for extended

periods.

Must be able to stand, walk, and climb stairs for long periods during a shift.
Must be able to bend, stoop, kneel, and use hands to handle, grasp, or move objects.
Must be able to lift/move up to 25 pounds independently and up to 100 pounds with assistance (e.g., laundry

bags, supply boxes.)

Must be able to detect odors such as smoke, gas, or strong cleaning chemicals to help maintain a safe

environment for guests and staff.

May be exposed to cleaning chemicals, odors, dust, and varying indoor or outdoor temperatures.
Must have vision abilities including close, distance, color, peripheral, and depth perception, as well as the ability

to adjust focus.

Must be able to perform the essential job functions with or without reasonable accommodation.

J&P Hospitality/Asset Management is an equal opportunity employer and does not discriminate against otherwise qualified applicants based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status.

J&P participates in E-Verify

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Refine Your Search

front desk / guest service representative jobs in columbus, oh

Guest Service Representative (Front Desk Agent) - WoodSpring Suites

Guest Services Representative (Front Desk Agent) - Sonesta Simply Suites

Front Desk Agent

Front Desk Attendant - Part-Time

Guest Service Agent

Guest Service Representative- PT Evening

Front Desk Representative (2nd/3rd Shift)

Guest Service Representative

Guest Service Representative

Guest Service Representative

Front Desk Attendant - Full Time Afternoons

GUEST SERVICE REPRESENTATIVE

Front Desk Agent

Guest Service Representative

Front Desk Attendant - Full Time Mornings

Youth Advocate, 1st Shift, PT

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent at Renaissance Westerville Hotel

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