Top 45 Hotel front desk team agent Jobs in Columbus, Oh

Front Desk Agent
Home2 Suites by Hilton Columbus Downtown —Columbus, OH
- $16 a year
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent
Lexington Hotel Group —Columbus, OH
- $17 - $18 an hour
- Full-time
- Hotel
- In-person
- Communication skills
- Health savings account
- Health insurance
Quick Apply
2d
Front Desk Agent
The Westin Great Southern Columbus —Columbus, OH
- Weekends as needed
- Research
- Hotel
- Computer skills
- Commuter assistance
- 401(k) matching
Quick Apply
23h
Front Desk Agent
Embassy Suites by Hilton Columbus Airport —Columbus, OH
- $14.50 - $15.50 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Employee discount
- Flexible schedule
Quick Apply
2d
Front Desk Agent
Hyatt Columbus/Polaris —Columbus, OH
- $16 - $17 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
12d
Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Hotel Front Desk Agent Full and Part-Time
Courtyard Marriott Columbus OSU —Columbus, OH
- Part-time
- Background check
- Hotel
- High school diploma or GED
Quick Apply
14d
Front Desk Agent
Hampton Inn Columbus/Easton —Columbus, OH
- $16 an hour
- Weekends as needed
- Computer literacy
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
Front Desk Agent Overnights - FT
Hollywood Casino at Columbus —Columbus, OH
- Weekends as needed
- Spanish
- Computer literacy
- English
Front Desk Agent
Holiday Inn Express and Suites —Columbus, OH
- $14 - $16 an hour
- 8 hour shift
- English
- Hotel
- In-person
- Paid time off
- Employee discount
Quick Apply
Front Desk Agent
Image Hotel Management —Grove City, OH
- 8 hour shift
- Computer literacy
- Hotel
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
Front Desk Representative (2nd/3rd Shift)
Fairfield Inn & Suites Columbus OSU —Columbus, OH
- From $15 an hour
- Part-time
- Hotel
- High school diploma or GED
- US work authorization
- 401(k)
- Paid time off
Quick Apply
3-11PM Hotel Front Desk Agent
Embassy Suites Columbus, OH —Columbus, OH
- Weekends as needed
- Hotel
- High school diploma or GED
- 1 year
- Food provided
Quick Apply
9d
Front Desk Agent
DoubleTree Dublin —Dublin, OH
- $16 - $18 an hour
- Part-time
- Computer literacy
- Hotel
- High school diploma or GED
Quick Apply
Front Desk Agent at Renaissance Westerville Hotel
Renaissance Westerville —Westerville, OH
- $16 an hour
- Part-time
- Hotel
- High school diploma or GED
- Organizational skills
- Disability insurance
- Health insurance
Quick Apply
6h
Hotel Rotational Weekend Guest Service Agent
Home2 Suites Polaris —Columbus, OH
- From $15.50 an hour
- Part-time
- Hotel
- Front desk
- 1 year
- On-the-job training
Quick Apply
Front Desk Guest Service Agent 2nd Shift 3pm - 11pm / Homewood Suites by Hilton Polaris
HOMEWOOD POLARIS —Columbus, OH
- Weekends as needed
- Hotel
- Cleaning
- Communication skills
- Employee discount
- Opportunities for advancement
Quick Apply
Guest Service Agent - Short North Luxury
Le Meridien Columbus, The Joseph —Columbus, OH
- Full-time
- Computer literacy
- Hotel
- High school diploma or GED
13d
Front Desk Agent
Westmont Group —Dublin, OH
- $16 - $17 an hour
- Full-time
- English
- Hotel
- High school diploma or GED
- Health savings account
- AD&D insurance
Quick Apply
8d
Front Desk Representative/Night Auditor
LaQuinta Columbus west —Columbus, OH
- Part-time
- Hotel
- In-person
- Communication skills
Quick Apply
10d

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hotel front desk team agent jobs near columbus, oh

Front Desk Agent

Home2 Suites by Hilton Columbus Downtown -
Columbus, OH

Quick Apply

Job Details

Full-time
$16 a year

Qualifications

Customer communication
Employee relationship building
High school diploma or GED

Full Job Description

The Front Desk Agent is responsible for providing exceptional service to guests during their stay. The primary focus is on welcoming guests, ensuring smooth check-ins and check-outs, and addressing guest inquiries and issues in a friendly, efficient manner.

Essential functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Greet and welcome guests upon arrival, ensuring a warm and positive first impression. Register guests into the hotel’s system, verifying reservation details, address, and payment information.
Promote and enroll guests in the hotel’s loyalty program, providing recognition and benefits to members.
Process payments during check-in and check-out, manage a house bank, and accurately report daily receipts.
Assist guests with service requests, such as issuing keys, handling safety deposit boxes, and posting miscellaneous charges.
Respond promptly and effectively to guest complaints, providing solutions and escalating as necessary.
Answer telephone calls courteously, providing accurate information and service. Handle reservations with efficiency and accuracy.
Assist with hotel shuttle or transportation services, ensuring timely and courteous service.
Assist guests with luggage upon arrival and departure.
Be knowledgeable about the local area, hotel services, and amenities, providing helpful information to guests.
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes.
Be aware of and prepare for incoming VIP guests.
Follow all company Standard Operating Procedures and perform additional tasks as directed by the General Manager.
Exhibit a positive and cooperative attitude as part of the team.
Communicate effectively with coworkers and contribute to a supportive work environment.
Handle and account for keys properly.
Understand and adhere to emergency procedures and security policies.
Ensure the confidentiality and protection of guest room numbers.
Promote hotel amenities and upgrades to guests to enhance their experience and increase revenue.
Must maintain a neat, clean, and well-groomed appearance in accordance with company standards

Qualifications:

Education: High School diploma or equivalent.

Experience: Prior experience in a customer service role preferred.

Strong verbal and written communication skills.
Basic computer skills.
Knowledge of the hotel, its services, and the surrounding area.
Ability to stand for extended periods, up to 8 hours.
Ability to lift up to 15 lbs on occasion.
Willingness to work flexible schedules, including nights, weekends, and holidays, as required by the business needs.

Quick Apply

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hotel front desk team agent jobs in columbus, oh

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Front Desk Agent

Hotel Front Desk Agent Full and Part-Time

Front Desk Agent

Front Desk Agent Overnights - FT

Front Desk Agent

Front Desk Agent

Front Desk Representative (2nd/3rd Shift)

3-11PM Hotel Front Desk Agent

Front Desk Agent

Front Desk Agent at Renaissance Westerville Hotel

Hotel Rotational Weekend Guest Service Agent

Front Desk Guest Service Agent 2nd Shift 3pm - 11pm / Homewood Suites by Hilton Polaris

Guest Service Agent - Short North Luxury

Front Desk Agent

Front Desk Representative/Night Auditor

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