Top 443 It operations & support technician Jobs in Columbus, Oh

IT Field Support Technician
Cellular Sales Verizon Authorized Retailer —Columbus, OH
- $23 - $33 an hour
- Weekends as needed
- Clean driving record
- Mid-level
- High school diploma or GED
Quick Apply
Sheet Metal Technician
Republic Airways —Columbus, OH
- Weekends as needed
- Clean driving record
- Mechanic experience
- Computer literacy
Service Technician - Powersports - SIGN ON BONUS !!!
Pony Powersports Westerville —Westerville, OH
- $25 - $45 an hour
- Full-time
- Dealership
- Mid-level
- Electrical experience
- Paid training
- Health insurance
Quick Apply
303 - Technician
Tire Choice Auto Service Centers —Hilliard, OH
- $15 - $40 an hour
- Full-time
- ASE Certification
- Dedicated
- Inventory management
- Paid holidays
- Dental insurance
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Technician
Tire Choice Auto Service Centers —Gahanna, OH
- $16 - $40 an hour
- Full-time
- ASE Certification
- Dedicated
- Inventory management
- Paid holidays
- Dental insurance
Quick Apply
Technician
Tire Choice Auto Service Centers —Columbus, OH
- $16 - $40 an hour
- Full-time
- ASE Certification
- Dedicated
- Inventory management
- Paid holidays
- Dental insurance
Quick Apply
HVAC Building Services Manager - Realty Investors
Nationwide —Columbus, OH
- 8 hour shift
- Carpentry
- Background check
- Clean driving record
- Paid holidays
- Disability insurance
Quick Apply
1d
Service Technician
Cortland —Hilliard, OH
- High school diploma or GED
- Plumbing
- Apartments
Quick Apply
Director of Northwest Regional Emergency Communications Center (NRECC)
City of Dublin —Dublin, OH
- $115,000 - $145,000 a year
- Weekends as needed
- 5 years
- Bachelor of Science
- Pass drug screening
Generator Service Technician
W.W.Williams Company —Hilliard, OH
- $26 - $50 an hour
- Full-time
- Mid-level
- 3 years
- In-person
- Paid training
- Paid holidays
Quick Apply
Service Manager-Cotland Lakes Edge
Cortland —Pickerington, OH
- Weekends as needed
- High school diploma or GED
- Driver's License
- Supervising experience
Quick Apply
Diesel Mechanic
Ryder System —Obetz, OH
- $27.50 an hour
- Urgently hiring
- DOT physical examination
- Pass drug screening
- CDL A
- Paid training
- Paid parental leave
Diesel Mechanic
Pro Kleen Industrial Services —Hebron, OH
- $26 - $40 an hour
- Year round work
- Mechanic experience
- Ability to walk for extended periods
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
8d
Maintenance Technician - Cortland New Albany $500 Sign-On Bonus
Cortland —New Albany, OH
- On call
- Customer service
- Mid-level
- High school diploma or GED
Quick Apply
Registered Veterinary Technician
Worthington Woods Animal Care Center —Columbus, OH
- $25 - $30 an hour
- Full-time
- 5 years
- Senior level
- Communication skills
- Continuing education credits
- Health insurance
Quick Apply
Ink Technician I
Sun Chemical —Columbus, OH
- Microsoft Word
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
8d
Technician
National Seating & Mobility, Inc. —Columbus, OH
- $20 an hour
- 8 hour shift
- Customer service
- High school diploma or GED
- Assembly
- Paid holidays
- Health insurance
Quick Apply
8d
Desktop Support Technician II
iT1 —Columbus, OH
- Full-time
- Mid-level
- Office
- 2 years
- Health insurance
- Dental insurance
Quick Apply
14d
Diesel Mechanic Technician
Ryder System —Obetz, OH
- $27.50 an hour
- Full-time
- Customer service
- DOT physical examination
- Pass drug screening
- Paid training
- Paid parental leave
Desktop Support
Proteam Solutions Inc. —Columbus, OH
- $19 - $21 an hour
- Weekends as needed
- Classroom
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply

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it operations & support technician jobs near columbus, oh

IT Field Support Technician

Cellular Sales Verizon Authorized Retailer -
Columbus, OH

Quick Apply

Job Details

Full-time
$23 - $33 an hour

Qualifications

Customer communication
High school diploma or GED
Driver's License

Full Job Description

IT Field Support Technician

Classification
Non-Exempt

Reports to
IT Field Support Manager

JOB DESCRIPTION

Summary/Objective
Works under general supervision of the IT Field Support Manager. Provides primary support of hardware and software solutions deployed in various retail locations. Expertise to resolve user problems presented from the National Operations Center or any other internal support teams. Provide excellent customer service to market through all channels of support.

Essential Functions

Answers, evaluates, and prioritizes service requests received (but not limited to) companies ticketing system, telephone, email, and in-person.
Assist with identifying problems and providing potential resolutions.
Coordinates with end user on behalf of other departments. Analyze the customers needs and follow approved processes and documentation to meet expected service levels.
Tracks issues using company approved ticketing system. Maintains historical records and related problem documentation.
Work alongside PMO, Asset Management or any other departments to update and maintain hardware and software standards.
Brainstorms with team members and SMEs to resolve more complex problems. Escalate issues to Staff Technician that require further technical assistance in resolution.
Regularly communicates with team and leadership of potential trends, significant problems and individual market requests.
Maintains up to date knowledge of company software, hardware and approved documented procedures.
Schedules preventative maintenance on company owned vehicle.
Escalate and schedules vendor services as necessary.
Installation and troubleshooting of WAN/LAN, Cat 6e cabling.
Manage and track inventory stockroom(s) for designated territory according to team standards.
Responsible for expense records and reports for company provided procurement card.

Competencies

Initiative: Spotting opportunities within a circle of influence; anticipating threats and acting on them; self-starting rather than waiting passively until the situation demands action.
Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Teamwork: Working as a productive member of a cohesive group toward a common goal and contributing to team development and effective team dynamics.
Usage of Technical Expertise: Acquiring and applying technical and functional knowledge in one's own technological area of specialty.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job is in a store/retail environment.

Physical Demands
Must be able to perform repetitious hand/eye movement. Must be able to sit for long periods of time. Must be able to stand for long periods of time. Must be able to lift to 75 lbs. Must be able to drive. Must be comfortable working on a 6-15ft ladder when necessary.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Position Type/Expected Hours of Work
This is a full-time position that requires On-call responsibilities. Days and hours of work are typically Monday through Friday, but will also include daytime non Monday through Friday, nights and weekends, rotating or changing shift, or retail schedule/hours.

Travel
30-60%

Required Education and Experience

HS diploma
Minimum 3 years verifiable technology support

Preferred Education and Experience

Two or four year degree
Industry certifications a plus
Understanding of ITIL

Additional Eligibility Qualifications (Knowledge, Skills, Abilities)

Ability to deal with stress and changing priorities.
Excellent organizational skills with the ability to work calmly under pressure, multi-task, and prioritize.
Excellent interpersonal skills with the ability to work both independently and as part of a team.
Strong troubleshooting skills
Must possess a valid US driver's license with a clean driving history for the past 3 years.

AAP/EEO Statement
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

$23-$33 an hour

#2024MG

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Refine Your Search

it operations & support technician jobs in columbus, oh

IT Field Support Technician

Sheet Metal Technician

Service Technician - Powersports - SIGN ON BONUS !!!

303 - Technician

Technician

Technician

HVAC Building Services Manager - Realty Investors

Service Technician

Director of Northwest Regional Emergency Communications Center (NRECC)

Generator Service Technician

Service Manager-Cotland Lakes Edge

Diesel Mechanic

Diesel Mechanic

Maintenance Technician - Cortland New Albany $500 Sign-On Bonus

Registered Veterinary Technician

Ink Technician I

Technician

Desktop Support Technician II

Diesel Mechanic Technician

Desktop Support

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