Top 140 Operations & customer support coordinator Jobs in Columbus, Oh

Customer Relations Coordinator
Forward Air —Groveport, OH
- $22 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
1d
Transformation Administrative Coordinator
NiSource —Columbus, OH
- $54,000 - $75,500 a year
- Full-time
- Customer service
- No high school diploma
- Mid-level
9d
Account Ops Coordinator
CBRE —New Albany, OH
- $21.64 - $25.96 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Basic math
- Health insurance
- Dental insurance
Customer Success & Operations Coordinator
Transit & Flow —Columbus, OH
- $35,568 - $50,000 a year
- Part-time
- Hybrid work
- Google Workspace
- Sales
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
1d
Production Coordinator - 2nd Shift (Hot Stamping)
JEFFERSON INDUSTRIES CORPORATION —West Jefferson, OH
- Full-time
- Computer literacy
- Basic math
- Mid-level
- AD&D insurance
- Disability insurance
Production Coordinator - 2nd shift
MOTHERSON YACHIYO AY MANUFACTURING LTD. —Columbus, OH
- $70,000 - $80,000 a year
- Full-time
- Mid-level
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
9d
Production Coordinator - 2nd Shift (Stamping)
JEFFERSON INDUSTRIES CORPORATION —West Jefferson, OH
- Overtime
- Computer literacy
- Basic math
- Mid-level
- AD&D insurance
- Disability insurance
Production Coordinator - 2nd Shift (Welding Department)
JEFFERSON INDUSTRIES CORPORATION —West Jefferson, OH
- Full-time
- Computer literacy
- Basic math
- Mid-level
- AD&D insurance
- Paid holidays
Quick Apply
Supply Chain Services Site Coordinator
Vallen Distribution, Inc —Columbus, OH
- $24 - $26 an hour
- Marketing
- Customer service
- Mid-level
Quick Apply
Production Coordinator - 1st Shift (Stamping)
JEFFERSON INDUSTRIES CORPORATION —West Jefferson, OH
- Full-time
- Computer literacy
- Basic math
- Mid-level
- AD&D insurance
- Disability insurance
Operations Coordinator (Contract)
Blue Star Partners LLC —Columbus, OH
- $20 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Office
- High school diploma or GED
Quick Apply
Customer Service Lead Coordinator
Aramark —Groveport, OH
- $22 - $25 an hour
- Writing skills
- Mid-level
- Organizational skills
- Disability insurance
- Health insurance
Business Operations Coordinator (Remote)
SOLV Energy, LLC —Columbus, OH
- $60,632.00 - $75,732.80 a year
- Full-time
- Remote
- Customer service
- ERP systems
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
1d
Operations Coordinator (Contract to Hire)
Blue Star Partners LLC —Columbus, OH
- $20 - $25 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Office
- High school diploma or GED
Quick Apply
Parts Coordinator
Ryder System —Obetz, OH
- $25 an hour
- Monday to Friday
- Word processing
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
Logistics Coordinator
Spartan Logistics —Columbus, OH
- $18 - $22 an hour
- Monday to Friday
- Background check
- Customer service
- Pass drug screening
- Paid holidays
- Disability insurance
Quick Apply
Clinisys Sunquest LIS Application Coordinator 6403728
Accenture —Columbus, OH
- $45 - $50 an hour
- Full-time
- Remote
- HIPAA
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
10d
Customer Service Coordinator I
Aramark —Groveport, OH
- $18 - $23 an hour
- Administrative experience
- Organizational skills
- Communication skills
- Paid holidays
- Disability insurance
4d
Academic Operations Coordinator
Franklin University —Columbus, OH
- Full-time
- Hybrid work
- Research
- Mid-level
- 3 years
- Free parking
- Tuition reimbursement
Office Coordinator
Quanta Services —Columbus, OH
- Sanitation
- Mid-level
- Office
- Paid parental leave
- Health savings account

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Customer Relations Coordinator

Forward Air -
Groveport, OH

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Job Details

Full-time
$22 an hour
1 day ago

Qualifications

High school diploma or GED

Full Job Description

Pay Rate: $22.00 Per hour

Schedule: Mon - Fri 8am - 5pm

The Customer Relations Coordinator provides front‑line administrative and customer service support to ensure accurate shipment processing, documentation, and communication multimodal transportation terminal, air/ocean branch, or contract logistics site. They serve as a primary point of contact for customers, carriers, drivers, and internal teams, helping ensure shipments move smoothly and customers receive timely, accurate updates. They are responsible for scheduling, shipment tracking and tracing, customer support, documentation, and core financial activities such as accounts receivable, accounts payable, and billing. They interact closely with customers, drivers, carriers, and operational teams to support the timely movement of freight across logistics networks and may assist with freight acceptance and basic cartage support where applicable.

Responsibilities

Serve as a central point of contact for customers, carriers, drivers, and internal teams via phone, email, and in‑person interactions.
Provide front‑line customer service by responding to shipment status inquiries, documentation requests, and routine service questions.
Perform accurate data entry for shipment details, customer instructions, order updates, and operational records within required timelines.
Track and trace shipments using internal systems and carrier platforms; communicate updates to customers and internal teams.
Coordinate scheduling for pickups, deliveries, appointments, and other routine operational activities.
Prepare, review, and organize shipping documents such as air waybills (AWBs), bills of lading, labels, and proof of delivery (POD).
Support terminal or site activities as needed, including freight acceptance, driver assistance, and shipment paperwork handling.
Assist with accounts receivable, accounts payable, and billing support tasks, including invoice preparation, verification, and reconciliation.
Maintain organized and compliant electronic and physical files for shipment, financial, and administrative documentation.
Communicate with carriers, warehouses, dispatch, and internal operations teams to support timely movement of freight.
Identify routine service issues or delays and escalate them to operations leadership according to established procedures.
Support routine administrative tasks such as inbound/outbound mail processing, record updates, and office supply monitoring.
Participate in training, meetings, and process improvement activities as assigned.
All other duties as assigned to meet evolving business needs.

Qualifications

Education: High School Diploma or GED equivalent required; undergraduate degree from an accredited college or university preferred.
Previous experience in customer service, administrative support, logistics, or transportation environments preferred; training provided.
Strong attention to detail with the ability to follow established processes consistently.
Clear, professional written and verbal communication skills with a customer‑focused approach.
Ability to work collaboratively in a fast‑paced, team‑oriented, on‑site environment.
Demonstrated discretion and confidentiality in handling and protecting sensitive information.
Technical: Proficient with common office technologies, including Windows PCs, Microsoft O365 (Outlook, Word, Excel, PowerPoint, etc.) and web conferencing (Teams, Zoom, Webex, etc.)
Environment: Comfort commuting to/from and working in a 100% on‑site setting (listed in this posting), with travel for related meetings/events.

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Refine Your Search

operations & customer support coordinator jobs in columbus, oh

Customer Relations Coordinator

Transformation Administrative Coordinator

Account Ops Coordinator

Customer Success & Operations Coordinator

Production Coordinator - 2nd Shift (Hot Stamping)

Production Coordinator - 2nd shift

Production Coordinator - 2nd Shift (Stamping)

Production Coordinator - 2nd Shift (Welding Department)

Supply Chain Services Site Coordinator

Production Coordinator - 1st Shift (Stamping)

Operations Coordinator (Contract)

Customer Service Lead Coordinator

Business Operations Coordinator (Remote)

Operations Coordinator (Contract to Hire)

Parts Coordinator

Logistics Coordinator

Clinisys Sunquest LIS Application Coordinator 6403728

Customer Service Coordinator I

Academic Operations Coordinator

Office Coordinator

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