Top 649 Pos support Jobs in Columbus, Oh

POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
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Co-Pack Coordinator
Shorr Packaging Corp. —Groveport, OH
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- High school diploma or GED
- US work authorization
- Health insurance
- Dental insurance
Administrative Assistant 3 - Medical Staff Administration
The Ohio State University Wexner Medical Center —Columbus, OH
- Online Application
- Hybrid work
- Background check
- Pass drug screening
- Mid-level
- Travel reimbursement
- Paid parental leave
2d
Store Technology Support - POS
Proteam Solutions Inc. —Columbus, OH
- $20 - $21 an hour
- Contract
- Computer science
- Computer Science
- Software troubleshooting
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Executive Sous Chef
Tucci's Italian Steakhouse —Dublin, OH
- $70,000 - $80,000 a year
- Weekends as needed
- Mid-level
- 3 years
- In-person
- Health insurance
- Dental insurance
Quick Apply
4d
General Manager - Restaurant
Teriyaki Madness New Albany —Columbus, OH
- $17 - $20 an hour
- Weekends as needed
- Sales
- Ability to walk for extended periods
- Mid-level
- Paid time off
- Employee discount
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Photo and Video Retail 3rd Party Internet Sales
Midwest Photo —Columbus, OH
- $15 - $16 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
5d
COST ACCOUNTANT
Micro Center —Hilliard, OH
- Weekends as needed
- 5 years
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
13d
Counter Sales Representative - Lumber and Building Materials
S&L Lumber - 5th Avenue and Linworth Locations —Columbus, OH
- $50,000 - $75,000 a year
- Full-time
- Background check
- Customer service
- Ability to walk for extended periods
- Paid training
- Health savings account
Quick Apply
Assistant General Manager
Dewey's Pizza —Columbus, OH
- $55,000 - $65,000 a year
- Weekends as needed
- Background check
- Sales
- ServSafe
- Paid training
- Health insurance
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Senior Outside B2B Sales Executive
Wholesale Payments —Ohio
- $93,489 - $223,999 a year
- Full-time
- Remote
- Business development
- Fair chance
- Senior level
- Paid training
- Health savings account
Quick Apply
PT Key Holder/Sales Associate
Wacoal America —Sunbury, OH
- $17 - $18 an hour
- Part-time
- Merchandising
- High school diploma or GED
- In-person
- 401(k)
- Employee discount
Quick Apply
Regional Sales Executive – Merchant Services
Wholesale Payments —Ohio
- $85,000 - $185,000 a year
- 8 hour shift
- Remote
- Sales
- Mid-level
- Communication skills
- Profit sharing
- Health insurance
Quick Apply
Barista
EAST AFRICAN COFFEE HOUSE —Columbus, OH
- $13 - $15 an hour
- Full-time
- In-person
- Café
- Entry level
Quick Apply
Key Holder/Sales Associate
Uniform Advantage Brands —Columbus, OH
- From $15.50 an hour
- Part-time
- In person
- Background check
- 18 years or older
- Merchandising
- Paid holidays
- Health insurance
Quick Apply
Part Time Retail Associate
Girl Scouts of Ohio's Heartland Council, Inc. —Columbus, OH
- Up to $15 an hour
- Temporary
- Sales
- Customer service
- Merchandising
Quick Apply
12d
B2B Account Executive, Outside Sales
Wholesale Payments Inc. —Ohio
- $80,000 - $150,000 a year
- Full-time
- Mid-level
- Driving
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Seasonal Sales Associate
Lakeshore Learning Materials, LLC —Columbus, OH
- From $13 an hour
- Part-time
- Merchandising
- Ability to lift 50 pounds
- US work authorization
- Employee discount
Quick Apply
Shift Manager in Training
truenorth —Columbus, OH
- Weekends as needed
- 18 years or older
- Ability to walk for extended periods
- Basic math
Quick Apply
Desktop Support Engineer (Dispatch /Part-Time) Columbus, – Ohio
Axiom Technologies —Columbus, OH
- Part-time
- Hybrid work
- Mid-level
- Windows
- 3 years

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pos support jobs near columbus, oh

POS Support Agent

Express Wash Concepts LLC -
Etna, OH

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Job Details

Full-time

Benefits

Health savings account
Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
401(k) 4% Match
Employee assistance program
Vision insurance
401(k) matching

Qualifications

Mobile device support
Incident report management
LAN
Hardware maintenance
Equipment troubleshooting
Internal employee customer service
Computer hardware
WAN
IP networking
CRM system proficiency
POS systems
Peripheral hardware support
Ticketing system technical support

Full Job Description

Location:

13375 National Road SW, Etna, Ohio, 43068

Job Description:

Express Wash Concepts (EWC), established in 2018, is the parent company of five award-winning express tunnel car wash brands: Moo Moo Express Car Wash, Flying Ace Express Car Wash, Clean Express Auto Wash, Green Clean Express Auto Wash, and Bee Clean Express Car Wash.

Our swift, top-tier, eco-friendly car washes and unwavering focus on exceptional customer service have positioned us prominently in the United States and beyond. Additionally, our leading community relations initiatives proudly contribute hundreds of thousands of dollars annually through EWC CARES, our outreach programs, encompassing both monetary donations and complimentary car washes.

Why Choose Express Wash Concepts? We're not just a car wash; we're a company committed to fast, eco-friendly services, exceptional customer care, and giving back to our communities, all while providing ample opportunities for personal and career growth. Join Express Wash Concepts in our mission to make a difference through the power of clean.

Discover the benefits of joining Express Wash Concepts

Competitive wages: Enjoy a compensation package reflecting your skills and dedication.
Discretionary year-end bonus: Receive a year-end bonus based on exceptional performance.
Unlimited Wash Club Membership: Keep your vehicle looking its best.
Paid vacation: Take well-deserved breaks as outlined in our Employee Manual.
Health care benefits: Medical, Vision, Dental, Company-Paid Life, Disability, Accident, Hospital Indemnity, Employee Assistance Program.
HSA contribution: $1,000/year (with qualifying plan).
Secure future: 401k with up to 4% company match.
Educational reimbursement: Up to $5,250 annually to support ongoing learning and development.

Essential duties and responsibilities

The POS Support Agent provides frontline technical support for Point-of-Sale systems and related hardware across all Express Wash Concepts locations. Reporting to the POS Support Lead, this role is the first point of contact for site teams experiencing POS issues, responsible for delivering fast, accurate, and customer-focused Tier 1 and Tier 2 support. POS Support Agents play a critical role in keeping our locations operational by resolving incidents efficiently, documenting issues thoroughly, and escalating complex problems to the appropriate team. This position requires flexible availability to support business hours of 7:00 AM–8:00 PM Monday through Saturday and 7:00 AM–7:00 PM on Sundays.

Tier 1 & Tier 2 Technical Support

Serve as the first point of contact for POS-related support requests received via phone, email, chat, or ticketing system from site locations.
Troubleshoot and resolve Tier 1 and Tier 2 issues involving POS terminals, kiosks, mobile tablets, payment devices, receipt printers, cash drawers, and barcode scanners.
Guide site staff or IT Field Technicians through step-by-step troubleshooting procedures in a clear, patient, and professional manner.
Assist with system updates, software configuration changes, and hardware swap procedures as directed by the POS Support Lead or POS Analyst(s).
Accurately diagnose issues and apply documented resolutions, escalating to the POS Support Lead or POS Analyst(s) when issues exceed Tier 2 scope.

Ticket Management & Documentation

Log all support requests, troubleshooting steps, and resolutions in the helpdesk ticketing system and POS ticketing system as needed promptly and with sufficient detail.
Maintain accurate ticket records including issue categorization, priority, affected location, hardware/software involved, and time-to-resolution.
Follow up on open tickets to ensure timely resolution and keep affected locations informed of status throughout the process.
Contribute to the team knowledge base by documenting new issues, effective resolutions, and frequently asked questions.

Escalation & Team Collaboration

Recognize when issues exceed Tier 2 capability and escalate promptly to the POS Support Lead, who will coordinate with POS Analyst(s)s for Tier 3 resolution.
Provide the Supervisor and Analyst(s) with clear, complete handoff notes including steps already taken, system behavior observed, and any relevant context from the location.
Collaborate with teammates to share knowledge, assist with ticket overflow, and support consistent service quality across the team.
Participate in team huddles, training sessions, and process improvement discussions as requested by the POS Support Lead.

Customer Service & Location Support

Deliver a high level of customer service to internal users, treating site teams as valued partners and maintaining a professional, solution-focused demeanor in all interactions.
Communicate clearly with non-technical users, translating technical instructions into simple, actionable steps.
Follow up with locations after issue resolution to confirm the fix is holding and that the team is satisfied with the outcome.
Represent the IT team very positively in all interactions, reinforcing trust and confidence in POS support services.

System Maintenance & Administrative Tasks

Assist with routine POS maintenance tasks including peripheral checks, software version verification, and hardware inventory tracking.
Support rollout activities such as device staging, configuration, and pre-deployment testing as assigned.
Maintain awareness of current POS platform versions, known issues, and upcoming updates to provide accurate and current support.
Adhere to all IT security policies and procedures, including those related to PCI-DSS compliance in POS support activities.

Required Skills & Abilities

Working knowledge of POS hardware and software, including terminals, payment devices, printers, kiosks, mobile tablets, and common peripheral equipment.
Ability to troubleshoot technical issues methodically and effectively under pressure in a fast-paced, high-volume support environment.
Experience using a helpdesk or ITSM ticketing system (e.g., ServiceNow, Zendesk, Salesforce, or similar) to log, track, and resolve support requests.
Strong customer service skills with the ability to communicate clearly and professionally with non-technical site staff.
Ability to follow documented runbooks and troubleshooting procedures consistently and accurately.
Strong written communication skills for clear, complete ticket documentation and knowledge base contributions.
Team-oriented with a collaborative mindset and willingness to assist colleagues during peak periods.
Ability to manage multiple open tickets simultaneously while maintaining quality and meeting SLA targets.
Basic understanding of networking concepts (IP addressing, Wi-Fi connectivity, LAN/WAN) as they relate to POS system connectivity.
Awareness of PCI-DSS requirements as they apply to POS support activities is a plus.

Education & Experience

Associate’s degree in information technology or a related field preferred; equivalent work experience will be considered.
1–3 years of experience in IT support, help desk, or POS system support in a retail, hospitality, car wash, or similar multi-location environment.
Demonstrated experience troubleshooting POS terminals, payment devices, kiosks, mobile selling tablets or related hardware in a customer-facing setting.
Experience working within a structured support environment with defined SLAs and ticketing workflows is strongly preferred.
Any relevant IT certifications (CompTIA A+, HDI Support Center Analyst, or similar) are a plus.

Schedule & Availability

This position requires flexible scheduling to support business hours across all Express Wash Concepts locations. Agents will be scheduled within the following coverage windows:

Monday – Saturday: 7:00 AM – 8:00 PM
Sunday: 7:00 AM – 7:00 PM

Schedules will be assigned by the POS Support Lead to ensure coverage across all operating hours. Flexibility to work varying shifts, including early mornings, evenings, and weekends, is required. On-call availability may be required for critical incidents outside of scheduled hours.

Express Wash Concepts provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, or genetics.

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Refine Your Search

pos support jobs in columbus, oh

POS Support Agent

Co-Pack Coordinator

Administrative Assistant 3 - Medical Staff Administration

Store Technology Support - POS

Executive Sous Chef

General Manager - Restaurant

Photo and Video Retail 3rd Party Internet Sales

COST ACCOUNTANT

Counter Sales Representative - Lumber and Building Materials

Assistant General Manager

Senior Outside B2B Sales Executive

PT Key Holder/Sales Associate

Regional Sales Executive – Merchant Services

Barista

Key Holder/Sales Associate

Part Time Retail Associate

B2B Account Executive, Outside Sales

Seasonal Sales Associate

Shift Manager in Training

Desktop Support Engineer (Dispatch /Part-Time) Columbus, – Ohio

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