Top 328 Service desk Jobs in Columbus, Oh

Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
- Full-time
- Merchandising
- Mid-level
- Hotel
10d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
- $19 - $21 an hour
- Weekends as needed
- Classroom
- Mid-level
- Windows
- Health insurance
- Dental insurance
Quick Apply
Technical Support Specialist
Proteam Solutions —Columbus, OH
- Mid-level
- Windows
- 3 years
Quick Apply
Help Desk Analyst - Columbus, OH
Software Technology Inc —Columbus, OH
- Contract
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
- Full-time
- Microsoft Outlook
- Office
- Windows
- Paid training
- Health savings account
2d
Service Desk Analyst
Prepcloud —Columbus, OH
- $28 an hour
- Contract
- Mid-level
- Office
- In-person
Help Desk Technician - Tier 2
Proteam Solutions —Columbus, OH
- Contract
- Mid-level
- Office
- Windows
Quick Apply
8d
Front Desk Clerk
Home2/TRU Grove City —Grove City, OH
- $15 - $16 an hour
- Full-time
- English
- Hotel
- Communication skills
- Health insurance
- Dental insurance
4h
IT Service Desk Analyst
Stanley Steemer —Dublin, OH
- $22 - $25 an hour
- Pass drug screening
- Mid-level
- Criminal background check
Quick Apply
Information Desk Specialist - Patient Relations/Info Desk
Nationwide Children's Hospital —Columbus, OH
- Part-time
- Hospital
- High school diploma or GED
- Typing
Desktop Support
CBC Companies —Columbus, OH
- $24 - $29 an hour
- Full-time
- Hybrid work
- Computer Science
- Mid-level
- Office
- Profit sharing
- Health savings account
1d
Service Desk Analyst
sdna global —Columbus, OH
- $22 - $25 an hour
- Contract
- Mid-level
- Continuous improvement
- In-person
Quick Apply
Help Desk Analyst
DWYER INSTRUMENTS, LLC —Westerville, OH
- $22 - $29 an hour
- Full-time
- Computer science
- Computer Science
- Mid-level
- Health savings account
- Paid holidays
Quick Apply
6d
Administrative Assistant
The Ohio State University —Columbus, OH
- $18.37 - $23.99 an hour
- Full-time
- Background check
- Pass drug screening
- Office
Front Desk Support
North Community Counseling Centers Inc —Columbus, OH
- $18 an hour
- Full-time
- Computer literacy
- Administrative experience
- EMR systems
- Paid holidays
- Health insurance
Quick Apply
Customer Service Assistant 2 [IN-OFFICE]
State of Ohio - Public Safety —Columbus, OH
- $23.65 an hour
- Weekends as needed
- Background check
- Word processing
- Computer literacy
- Free parking
- Paid holidays
22h
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
8d
Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
3d
Service Desk Coordinator
Paul Mitchell The School Columbus —Columbus, OH
- Part-time
- Classroom
- Product management
- Organizational skills
- Paid holidays
- Paid time off
Quick Apply
Front Desk Assistant
Vibrant Health Alternatives —Worthington, OH
- $18 - $23 an hour
- Part-time
- Background check
- Private practice
- Inventory management
Quick Apply

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Guest Services Supv

Le Meridien Columbus, The Joseph -
Columbus, OH

Apply Now

Job Details

Full-time
10 days ago

Qualifications

Client rapport building
High school diploma or GED
Driver's License

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Le Meridien Columbus, The Joseph

Overview:

The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Responsibilities:

Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.Monitor all VIP and special guest requests.
Review Front Office log and Trace File daily.
Fully comprehend and operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Be familiar with all in-house groups.
Be aware of all closed out and restricted dates.
Follow and enforce all Highgate Hotel hotel credit policies.
Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
Maintain proper operation of the service express and ensure that all standards are met, if applicable.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log).
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
Be able to perform all duties of Guest Services Agent.
Run room status reports in a timely manner and relay necessary information to affected departments and individuals.
Monitor key control to maintain hotel security.
Ensure the maximization of room revenue through Rooms Merchandising.
Answer all guest inquiries in a timely and professional nature.
Be involved in departmental meeting, planning and execution.
Help maintain productivity levels at or above budgeted standards.
Assist in training and cross training of new hires and current employees on a regular basis.

Qualifications:

High School diploma or equivalent required.
At least 2 to 3 years of progressive experience in a hotel or a related field required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must have a valid driver's license for the applicable state.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Apply Now

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service desk jobs in columbus, oh

Guest Services Supv

Desktop Support

Technical Support Specialist

Help Desk Analyst - Columbus, OH

Service Desk Technician

Service Desk Analyst

Help Desk Technician - Tier 2

Front Desk Clerk

IT Service Desk Analyst

Information Desk Specialist - Patient Relations/Info Desk

Desktop Support

Service Desk Analyst

Help Desk Analyst

Administrative Assistant

Front Desk Support

Customer Service Assistant 2 [IN-OFFICE]

IT Help Desk Technician

Help Desk Technician

Service Desk Coordinator

Front Desk Assistant

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