Technical Support Specialist
Proteam Solutions —Columbus, OH
- Mid-level
- Windows
- 3 years
Quick Apply
Desktop Support Specialist
Proteam Solutions —Columbus, OH
- $24 - $28 an hour
- Contract
- Classroom
- Mid-level
- Windows
Quick Apply
9d
Mac OS Cloud Software Automation Engineer- Onsite
Calance US —Columbus, OH
- $70 - $85 an hour
- Contract
- In-person
- Senior level
- Python
3d
Specialist, Data Engineer Test Lead - ETL, Python, Perl
Nationwide —Columbus, OH
- 8 hour shift
- Computer science
- Computer Science
- 5 years
- Paid holidays
- Disability insurance
8d
Lead Data Engineering - Remote or Hybrid in MN or DC
Optum —Dublin, OH
- $112,700 - $193,200 a year
- Full-time
- Hybrid work
- Computer Science
- 5 years
- Pass drug screening
Senior Robotic Metrology Specialist
Path Robotics —Columbus, OH
- Extended hours
- Ability to walk for extended periods
- Data analysis skills
- Travel
- Paid parental leave
- Dental insurance
Quick Apply
14d
Licensed Professional Counselor
Headway —Columbus, OH
- Up to $110.91 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Licensed Professional Counselor
Headway —Ohio
- Up to $110.91 an hour
- Remote
- Private practice
- Master's degree
- Senior level
Registered Cardiovascular Invasive Specialist
Lucida LLC —Columbus, OH
- Part-time
- BLS Certification
- HIPAA
- Mid-level
- 401(k)
- Paid time off
Quick Apply
Intervention Specialist (K-8)
Millennium Community School (KG - 8th) —Columbus, OH
- $65,000 - $75,000 a year
- Full-time
- Background check
- School experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Micro Specialist
BrewDog USA Inc —Canal Winchester, OH
- $22 - $24 an hour
- Full-time
- Mentoring
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
9d
Intervention Specialist
Oakmont Education —Columbus, OH
- $45,000 - $60,000 a year
- Background check
- Classroom
- Experience working with individuals with disabilities
Quick Apply
Robotic Operations Support Specialist, weekend shift
Path Robotics —Columbus, OH
- $60,000 - $72,000 a year
- Full-time
- Spanish
- Customer service
- Bachelor of Science
- Health savings account
- Health insurance
Quick Apply
Tooling Sales Specialist
Amada America, Inc. —Columbus, OH
- $46,080 a year
- Computer literacy
- Mid-level
- Travel
Quick Apply
Noregon Sales Professional
Noregon Systems Inc —Columbus, OH
- Extended hours
- Background check
- Dealership
- Computer literacy
Quick Apply
Information Technology Implementation Specialist
NATIONAL YOUTH ADVOCATE PROGRAM —Columbus, OH
- $60,000 - $70,000 a year
- Full-time
- Clean driving record
- Microsoft Outlook
- Computer Science
- Mileage reimbursement
- Paid parental leave
Quick Apply
Peer Recovery Support Specialist
Ray of Hope Behavioral Health —Hilliard, OH
- Part-time
- Hybrid work
- Addiction Medicine
- Mid-level
- Fair chance
Quick Apply
6h
Building Automation Specialist
Kodiak Labor Solutions —Columbus, OH
- $30 - $40 an hour
- Full-time
- Background check
- Clean driving record
- OSHA
- Paid holidays
- Disability insurance
Quick Apply
7d
Habilitation Specialist QIDP
Heinzerling Community —Columbus, OH
- From $53,040 a year
- Monday to Friday
- Background check
- CPR Certification
- Pass drug screening
- Wellness program
- Health insurance
Part-Time Maintenance & Facilities Specialist
Columbus Jewish Day School —New Albany, OH
- $25,000 - $30,000 a year
- Part-time
- School experience
- Classroom
- Ability to lift 50 pounds
- Employee discount
- Professional development assistance
Quick Apply
11d

I want to receive the latest job alert for specialist, data engineer test lead etl, python, perl in columbus, oh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

specialist, data engineer test lead etl, python, perl jobs near columbus, oh

Technical Support Specialist

Proteam Solutions
Columbus, OH

Quick Apply

Job Details

Qualifications

Computer operation
Customer relationship building
Phone communication
Client rapport building
Equipment troubleshooting
Windows
Desktop applications
Customer support
Productivity software
Technical Proficiency

Full Job Description

Store Technology Support Specialist (Help Desk)

Remote Columbus, OH

We are seeking a customer-focused and technically savvy Store Technology Support Specialist to provide frontline support for retail store technology systems and operations. This is a highly phone-intensive role requiring exceptional communication, problem-solving, and customer service skills. The ideal candidate thrives in a fast-paced support environment, enjoys helping others, and can confidently troubleshoot technical and operational issues while maintaining a positive customer experience.

This position serves as the first point of contact for store associates requiring assistance with hardware, software, point-of-sale (POS), networking, and procedural issues. Success in this role requires strong troubleshooting abilities, attention to detail, accurate documentation, and the ability to remain composed during both routine and urgent situations.

Key Responsibilities

Customer Support & Issue Resolution

Serve as the primary support contact for retail store associates experiencing technology-related issues.
Provide high-quality customer service while managing a high volume of inbound phone calls.
Utilize effective probing and diagnostic questioning techniques to identify root causes and determine appropriate solutions.
Guide store personnel through first-level troubleshooting procedures for hardware, software, network, and operational issues.
Resolve incidents whenever possible or escalate complex issues to Tier 2 technical support teams.

Troubleshooting & Technical Support

Diagnose and troubleshoot POS systems, store hardware, software applications, telecommunications equipment, and network connectivity issues.
Support Apple iOS devices, handheld equipment, tablets, mobile devices, and related applications.
Investigate system alerts, outages, updates, and service interruptions to provide timely resolutions.
Take appropriate action during emergency and business-critical situations to minimize operational disruptions.

Documentation & Process Management

Accurately document incidents, troubleshooting activities, resolutions, and escalations within support systems.
Maintain detailed records that support issue tracking, reporting, and future problem resolution.
Identify recurring issues and communicate trends to technical analysts and leadership teams.
Follow established support procedures while ensuring compliance with service standards.

Corporate & Cross-Functional Support

Provide technical support assistance to corporate associates through email and other communication channels.
Continuously expand knowledge of store technology systems, hardware, software applications, and operational processes.
Collaborate with Store Technology Services teams to improve support processes and customer experience.

Qualifications

Required

Minimum of 3 years of experience in a Help Desk, Technical Support, Service Desk, or Customer Support environment.
Exceptional verbal and written communication skills.
Strong customer service and interpersonal skills with the ability to build rapport quickly over the phone.
Experience troubleshooting hardware, software, networking, or POS-related issues.
Basic understanding of computer hardware, networking concepts, and system configurations.
Strong analytical and problem-solving skills.
Ability to multitask and manage multiple priorities in a fast-paced environment.
Proficiency with Microsoft Office applications and Windows operating systems.
High School Diploma, Trade School Certification, Associate Degree, or equivalent related experience.

Preferred

Experience supporting retail technology environments.
Knowledge of Apple iOS devices and mobile technologies.
Experience supporting Point-of-Sale (POS) hardware and software.
Understanding of telecommunications equipment, wiring, and related services.
Experience using remote access and remote troubleshooting tools.

Required Candidate Screening Criteria

All candidates must include a typing test score of 50 WPM or higher on their resume.

#PSI2
#LI-JU1

Work Location: In person

Quick Apply

Refine Your Search

specialist, data engineer test lead etl, python, perl jobs in columbus, oh

Technical Support Specialist

Desktop Support Specialist

Mac OS Cloud Software Automation Engineer- Onsite

Specialist, Data Engineer Test Lead - ETL, Python, Perl

Lead Data Engineering - Remote or Hybrid in MN or DC

Senior Robotic Metrology Specialist

Licensed Professional Counselor

Licensed Professional Counselor

Registered Cardiovascular Invasive Specialist

Intervention Specialist (K-8)

Micro Specialist

Intervention Specialist

Robotic Operations Support Specialist, weekend shift

Tooling Sales Specialist

Noregon Sales Professional

Information Technology Implementation Specialist

Peer Recovery Support Specialist

Building Automation Specialist

Habilitation Specialist QIDP

Part-Time Maintenance & Facilities Specialist

I want to receive the latest job alert for specialist, data engineer test lead etl, python, perl in columbus, oh

Related Searches

Explore jobs in more locations

Store Technology Support Specialist (Help Desk)

Key Responsibilities

Customer Support & Issue Resolution

Troubleshooting & Technical Support

Documentation & Process Management

Corporate & Cross-Functional Support

Qualifications

Required

Preferred

Required Candidate Screening Criteria

Job Seeker Tools

Employer Tools

Browse

Stay Connected