Top 44 Specialist central scheduling Jobs in Columbus, Oh

Associate Director, Central Scheduling
Ohio State University Physicians —Columbus, OH
- $89,611.59 - $134,417.39 a year
- Full-time
- Bachelor's degree
- Experience equivalent to degree accepted
- Business Administration
- Wellness program
- Paid holidays
4d
Client Insurance Specialist
Integrated Services for Behavioral Health —Columbus, OH
- $20.97 - $24.56 an hour
- Hybrid work
- Mid-level
- Organizational skills
- 2 years
- Disability insurance
- Health insurance
Quick Apply
Office Specialist - Upper Arlington Neurological Rehabiliation
OhioHealth —Upper Arlington, OH
- Full-time
- Word processing
- Administrative experience
- High school diploma or GED
Patient Financial Specialist III
Mount Carmel —Columbus, OH
- Full-time
- Surgery
- Hospital
- Customer service
- Relocation assistance
- Health insurance
Enrollment Specialist
Educational Empowerment Group —Columbus, OH
- School experience
- Current TB test
- Mid-level
Quick Apply
Part Time Airbnb Turnover Specialist - Columbus Area
ACB Cleaning Services —Columbus, OH
- From $17 an hour
- Part-time
- 18 years or older
- Driver's License
- In-person
Quick Apply
Billing Specialist I
Ohio Gastro —Columbus, OH
- Microsoft Excel
- HIPAA
- English
Quick Apply
6d
Site Logistics Operations Specialist
Meta —New Albany, OH
- $115,000 - $163,000 a year
- 5 years
- Analysis skills
- Bachelor's degree
6d
Aviation Operations Specialist (NJUS)
NetJets —Columbus, OH
- Research
- Mid-level
- Office
- Health savings account
- Disability insurance
Patient Onboarding Specialist
AndHealth —Columbus, OH
- Full-time
- HIPAA
- Mid-level
- Bachelor's degree
- Disability insurance
- Health insurance
Quick Apply
6d
Templating Specialist
LOWER LIGHTS CHRISTIAN HEALTH CENTER INC —Columbus, OH
- Full-time
- Remote
- Mid-level
- 3 years
- Continuous improvement
Quick Apply
Senior Executive Assistant
Central Ohio Transit Authority —Columbus, OH
- $75,940.80 - $89,356.80 a year
- Full-time
- 5 years
- Office
- Microsoft Office
- Commuter assistance
- Paid parental leave
Quick Apply
6d
Permitting Specialist
Ledcor —Columbus, OH
- Full-time
- Microsoft Word
- Research
- Mid-level
Dirt Specialist
Two Men & A Vacuum —Columbus, OH
- $14 - $18 an hour
- Part-time
- Residential
- Criminal background check
- Smartphone
Quick Apply
Triage Specialist-RN
Central Ohio Primary Care Physicians,Inc —Westerville, OH
- Full-time
- Hybrid work
- Nursing
- RN License
- Primary Care
Quick Apply
11d
Training Manager
Event Risk Inc —Lewis Center, OH
- $90,000 - $110,000 a year
- Full-time
- 5 years
- Mid-level
- Travel
- Health insurance
- Dental insurance
Quick Apply
Commissioning Program Coordinator, AMER-Central ACx
Amazon Data Services, Inc. —Columbus, OH
- $55,600 - $97,400 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Writing skills
- AD&D insurance
- Health insurance
School Director
Career Prep High Schools —Columbus, OH
- Full-time
- Senior level
Quick Apply
Development and Intake Supervisor
Integrated Services for Behavioral Health —Columbus, OH
- $52,609.67 - $63,282.33 a year
- Hybrid work
- Mid-level
- 3 years
- Communication skills
- Disability insurance
- Health insurance
Quick Apply
Clinical Specialist - Columbus, OH
PROCEPT BioRobotics Corporation —Columbus, OH
- $108,000 a year
- Full-time
- Surgery
- Customer service
- Bachelor's degree
- Opportunities for advancement
Quick Apply

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specialist central scheduling jobs near columbus, oh

Associate Director, Central Scheduling

Ohio State University Physicians -
Columbus, OH

Apply Now

Job Details

Full-time
$89,611.59 - $134,417.39 a year
4 days ago

Benefits

Wellness program
Paid holidays
Health insurance
Dental insurance
Flexible spending account
Paid time off
Employee assistance program
Vision insurance

Qualifications

Academic medical center healthcare experience
Productivity software
Academic medical center experience

Full Job Description

Overview:

Make a meaningful impact on the patient journey. As the Associate Director of the Patient Contact Center, you will lead the teams and processes that help patients access care across OSUWMC. Partnering closely with clinical and operational leaders, you'll drive service excellence, optimize patient access, and develop innovative solutions that improve both the patient experience and organizational performance.

About us

With over 100 cutting-edge outpatient center locations, dedicated to providing exceptional patient care while fostering a collaborative work environment, our buckeye team includes more than 1,800 nurses, medical assistants, physicians, advanced practice providers, administrative support staff, IT specialists, financial specialists and leaders that all play an important part. As an employee of OSUP, you'll be an integral part of a team committed to advancing healthcare, education, and professional growth.

Our culture

At OSUP, we foster a culture grounded in the values of inclusion, empathy, sincerity, and determination. We meet our teams where they are, coming together to serve each other and our community.

Our benefits

We know that having options and robust benefit plans are important to you. OSUP prioritizes the wellbeing of our team and that’s why we offer our employees a flexible, competitive benefit package. In addition to medical, dental, vision, health reimbursement accounts, flexible spending accounts, and retirement, we also offer an employee assistance program, paid time off, holidays, and a wellness program designed to support our employees so they can live their best lives.

Responsibilities:

Purpose:

The Associate Director of the Patient Contact Center is directly responsible for the development, implementation, and overall operation of OSUWMC Contact Center services. The Associate Director (AD) will ensure that all programs and processes align with OSUWMC with an emphasis on customer service, patient experience, and financial integrity. The AD will also be actively involved in business planning and development, strategic planning, clinical integration between the contact center team and clinical teams, financial planning, and meeting (or exceeding) all customer service and contact center success metrics. This role will leverage best practices for scheduling and customer service workflows to ensure ongoing and continuous improvement surrounding the patient experience and service delivery.

Duties & Responsibilities

Provide strategic and operational leadership for centralized patient scheduling, call center services, and patient access initiatives.
Partner with clinical and administrative leaders to optimize scheduling operations, improve patient access, enhance the patient experience, and ensure alignment with organizational goals.
Oversee staffing, workforce planning, performance metrics, budgeting, and continuous process improvement for a large, multi-level team supporting 100+ indirect FTEs.
Lead managers and staff development efforts, including performance management, employee engagement, retention, training, and succession planning.
Drive operational excellence through data analysis, workflow optimization, forecasting, and implementation of scheduling and access-related initiatives.
Serve as a key liaison between operational teams and organizational leadership, communicating strategy and ensuring effective cross-functional collaboration.

Additional Responsibilities

Maintain compliance with all organizational policies, regulatory requirements, and required training.
Demonstrate professionalism, reliability, and exceptional customer service while supporting a collaborative work environment.
Travel to other clinical locations as needed and perform other duties or special projects as assigned.

Qualifications:

Requirements:

Bachelor’s degree in Business Administration or equivalent work experience is required. Healthcare or related field is required.
Minimum of 5 years of experience working in business operations or similar function, preferably in healthcare services, inclusive of 2 years of previous supervisory or management experience.
Strong understanding of the care lifecycle is required.
Prior experience in the successful management of high-volume patient access functions for a large academic medical center.
High proficiency with Microsoft Office Suite is required.

Preferences:

Advanced degree (MBA/MHA)
Contact center, surgical scheduling, imaging or procedural scheduling experience.
Considerable experience in revenue cycle management, medical billing, health access, and medical administration is a plus.
Proficiency in electronic medical records (EMR); EPIC preferred.
Working knowledge of ambulatory healthcare systems.
Knowledge of medical terminology as well as contact center technology and associated best practices are highly preferred.
Ability to manage a project and familiarity with LEAN project process highly preferred
Prior experience managing projects, strategy dissemination, thinking like an owner and communicating direction are an imperative

Pay Range: USD $89,611.59 - USD $134,417.39 /Yr.

Apply Now

Refine Your Search

specialist central scheduling jobs in columbus, oh

Associate Director, Central Scheduling

Client Insurance Specialist

Office Specialist - Upper Arlington Neurological Rehabiliation

Patient Financial Specialist III

Enrollment Specialist

Part Time Airbnb Turnover Specialist - Columbus Area

Billing Specialist I

Site Logistics Operations Specialist

Aviation Operations Specialist (NJUS)

Patient Onboarding Specialist

Templating Specialist

Senior Executive Assistant

Permitting Specialist

Dirt Specialist

Triage Specialist-RN

Training Manager

Commissioning Program Coordinator, AMER-Central ACx

School Director

Development and Intake Supervisor

Clinical Specialist - Columbus, OH

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