Top 43 Claim representative supervisor Jobs in Columbus

Order Management Supervisor
Hyperion Materials & Technologies —Dublin, OH
- Extended hours
- Hybrid work
- Oracle
- 5 years
- Bachelor of Science
Inventory Clerk - 1st Shift
Penske Truck Leasing —Lockbourne, OH
- $21.26 an hour
- Monday to Friday
- Microsoft Excel
- Microsoft Outlook
- Pass drug screening
14h
Bilingual Onsite Supervisor 2nd Shift
Surge Staffing —Columbus, OH
- $50,000 a year
- Full-time
- Spanish
- Microsoft Excel
- Microsoft Outlook
- Opportunities for advancement
Quick Apply
10d
Medical Claims Biller, Coder and Follow-Up Professional
Veteran Claims Paid —Columbus, OH
- $23 - $29 an hour
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Disability insurance
- Health insurance
Quick Apply
Patient Accounts Representative - Hospital Prof Billing
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
Patient Accounts Representative- Patient Accounts (Shaffer)
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Microsoft Word
- Microsoft Outlook
- Writing skills
CYS Assistant Facility Director NF-04
US Defense Logistics Agency —Columbus, OH
- $70,500 - $78,000 a year
- Weekends as needed
- Hybrid work
- Background check
- Classroom
- 18 years or older
- Paid holidays
- Health insurance
10d
Anti-Fraud Manager
Central Insurance Company —Dublin, OH
- Full-time
- Hybrid work
- US work authorization
- Senior level
- 2 years
- Health insurance
Accounts Receivable Clerk - Home Health & Hospice
Ohio Living —Westerville, OH
- Weekends as needed
- Microsoft Excel
- English
- Mid-level
Quick Apply
14d
Area Manager
LAZ Parking Midwest, LLC —Columbus, OH
- $57,000 - $60,000 a year
- Full-time
- Clean driving record
- Microsoft Excel
- Ability to walk for extended periods
Quick Apply
Bilingual - Workers' Compensation Claims Assistant (PN: 20069153)
State of Ohio - Workers' Compensation —Columbus, OH
- $23.65 an hour
- Full-time
- Background check
- Spanish
- Public speaking
- Paid holidays
- Health insurance
16h
Security Guard Enhanced Part Time Property Inspection
Allied Universal —Columbus, OH
- $18.67 an hour
- Part-time
- 18 years or older
- Pass drug screening
- High school diploma or GED
- Paid training
- Opportunities for advancement
Quick Apply
6h
English Teacher
FLEX HIGH OHIO —Columbus, OH
- From $47,840 a year
- Full-time
- Classroom
- High school
- Customer service
- Opportunities for advancement
Lead Event Specialist Part Time
Product Connections —Columbus, OH
- $14.50 an hour
- Part-time
- Serving
- Computer literacy
- Mid-level
Quick Apply
Regional Safety Manager (Full-time)
Penhall Company —Columbus, OH
- Full-time
- Background check
- Spanish
- Construction site
- AD&D insurance
- Disability insurance
Social Studies Teacher
FLEX HIGH OHIO —Columbus, OH
- From $47,840 a year
- Full-time
- Classroom
- High school
- Customer service
- Opportunities for advancement
7d
DOR FT
Westerville Post Acute —Westerville, OH
- Part-time
- CPR Certification
- Doctoral degree
- Ability to walk for extended periods
Quick Apply
Columbus- BWC Attorney 1 (PN 20067570)
State of Ohio - Workers' Compensation —Columbus, OH
- $38.01 - $55.80 an hour
- Full-time
- Background check
- Mid-level
- Office
- Paid holidays
- Health insurance
4d
Project Manager
CK Construction Group, Inc —Westerville, OH
- Full-time
- Construction site
- 5 years
- Mid-level
Quick Apply
Director of Rehabilitation
Westerville Post Acute —Westerville, OH
- Full-time
- CPR Certification
- Doctoral degree
- Ability to walk for extended periods
Quick Apply

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claim representative supervisor jobs near columbus

Order Management Supervisor

Hyperion Materials & Technologies -
Dublin, OH

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Job Details

Qualifications

Customer communication
Staff supervision
Productivity software
Technical Proficiency

Full Job Description

Summary

The Order Management Supervisor is a hands-on leader responsible for managing a portfolio of customer accounts while supervising a team of Order Management Representatives across the Americas. In addition to performing day-to-day order management activities for assigned accounts, this role provides direct leadership, coaching, and performance management for a team of customer service professionals. The Supervisor leads daily visual management meetings, monitors team performance and service levels, supports employee development through training and onboarding, ensures compliance with established processes and policies, and drives continuous improvement to deliver an exceptional customer experience. This is a hybrid position based in our Dublin, Ohio office. Other locations will be considered for internal candidates.

Essential Duties and Responsibilities

Manage a portfolio of assigned customer accounts while ensuring exceptional service and timely order processing.
Receive and process customer orders submitted by customers, the sales team, and eCommerce channels.
Enter and validate customer order information in the ERP system to ensure accurate and timely order execution.
Verify new customer accounts are properly established in M3 and coordinate with internal stakeholders to complete customer setup when required.
Validate product master data for new and existing products, partnering with Product Units (PUs) to resolve setup issues that could delay order fulfillment.
Verify customer pricing for ordered products and coordinate with the business to establish or update pricing as needed.
Determine the appropriate order fulfillment process and manage order entry to ensure accurate transactions across business entities.
Review customer purchase orders for completeness, compliance with company requirements, and alignment with approved pricing and quotations.
Provide customers with timely order confirmations and communicate order status as needed.
Resolve customer claims, including credits, rebills, and other order-related adjustments, following Product Unit review and approval.
Coach, mentor, and provide regular performance feedback to Order Management Representatives, establishing clear expectations, recognizing achievements, and addressing performance concerns in a timely manner.
Conduct daily visual management meetings to review workload, performance metrics, priorities, and continuous improvement opportunities.
Monitor customer service performance metrics, identify trends, and recommend process improvements to the Customer Experience Manager and Customer Experience Projects Manager.
Ensure compliance with established order management processes, customer service policies, and internal controls.
Serve as the first point of escalation for complex customer order issues and collaborate cross-functionally to drive timely resolution.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Work Experience

High School Diploma, BS Degree in Communications, Operations, Business, Sales or Engineering preferred.
5-7 years of experience in customer service or other customer-facing role
1-2 years in a leadership role
Experience in Oracle and M3 or similar system a plus

Technical Skills/Physical Requirements

Self-starter, highly motivated with excellent business-wide communication skills.
Ability to work self-directed and prioritize a wide range of projects or requests on an ogoing basis.
Proficient computer skills. Familiarity with Microsoft Office Suite.
Ability to quickly acquire knowledge of technical products.
Ability to work flexible schedules/extended hours on occasion to collaborate with partners in Europe and Asia.
Travel: Ability to travel <10% of the time. Occasional travel to visit customers.

Apply Now

Refine Your Search

claim representative supervisor jobs in columbus

Order Management Supervisor

Inventory Clerk - 1st Shift

Bilingual Onsite Supervisor 2nd Shift

Medical Claims Biller, Coder and Follow-Up Professional

Patient Accounts Representative - Hospital Prof Billing

Patient Accounts Representative- Patient Accounts (Shaffer)

CYS Assistant Facility Director NF-04

Anti-Fraud Manager

Accounts Receivable Clerk - Home Health & Hospice

Area Manager

Bilingual - Workers' Compensation Claims Assistant (PN: 20069153)

Security Guard Enhanced Part Time Property Inspection

English Teacher

Lead Event Specialist Part Time

Regional Safety Manager (Full-time)

Social Studies Teacher

DOR FT

Columbus- BWC Attorney 1 (PN 20067570)

Project Manager

Director of Rehabilitation

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