Top 47 Customer service & e commerce supervisor Jobs in Columbus

Customer Service & E-Commerce Supervisor - Full Time
Whole Foods Market —Upper Arlington, OH
- $16.50 - $30.20 an hour
- 8 hour shift
- Mid-level
- Ability to lift 50 pounds
- Analysis skills
- Store discount
- Paid time off
Supply Chain Supervisor
JCPenney —Columbus, OH
- $57,000 - $95,000 a year
- Extended hours
- Microsoft Outlook
- Ability to walk for extended periods
- Mid-level
- Store discount
- Paid holidays
Customer Service Representative
Ryder System —Columbus, OH
- $22 an hour
- Urgently hiring
- High school diploma or GED
- Warehouse experience
- 1 year
- Paid parental leave
- Paid holidays
Cashier Team Member (Front End Service) - Part Time
Whole Foods Market —Columbus, OH
- $16.00 - $25.40 an hour
- 8 hour shift
- Basic math
- Ability to lift 50 pounds
- Organizational skills
- Store discount
- Paid time off
e-COMMERCE/CLERK
Kroger —Upper Arlington, OH
- $15.40 an hour
- Part-time
- Basic math
- Adults
- Cash register
- Paid holidays
- Health insurance
Administrative Assistant
Ryder System —Columbus, OH
- $24 an hour
- Monday to Friday
- Microsoft Word
- Writing skills
- Data analysis skills
- Paid parental leave
- Paid holidays
Production Supervisor
Lotto.com Inc. —Columbus, OH
- $60,000 - $70,000 a year
- Weekends as needed
- Google Workspace
- Management
- Inventory management
- Health insurance
- Dental insurance
Quick Apply
9d
Online Grocery Pick-Up Clerk
Kroger —Westerville, OH
- $18.40 an hour
- Part-time
- Basic math
- Adults
- Cash register
Operations Supervisor 2nd Shift - (Mon-Thurs - 3:30pm - 2am)
Metro Supply Chain Holdings USA Inc —Columbus, OH
- Full-time
- Customer service
- 5 years
- Computer literacy
- Disability insurance
- Health insurance
Quick Apply
Training Supervisor
SupplyHouse.com —Columbus, OH
- $65,000 - $81,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Quick Apply
Replenishment Supervisor
SupplyHouse.com —Columbus, OH
- $65,000 - $81,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
Quick Apply
2d
Outbound Supervisor
SupplyHouse.com —Columbus, OH
- $65,000 - $81,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Paid holidays
- Disability insurance
Quick Apply
2d
Value Added Service Associate
SupplyHouse.com —Columbus, OH
- $20 an hour
- Full-time
- Ability to walk for extended periods
- High school diploma or GED
- Quality control
- Paid holidays
- Disability insurance
Quick Apply
Merchandise Associate - Ohio State Team Shop- Schottenstein Center
Legends Global —Columbus, OH
- Part-time
- 18 years or older
- Ability to walk for extended periods
- Merchandising
- Disability insurance
- Health insurance
Warehouse Supervisor
Lovisa —Columbus, OH
- $52,000 - $55,000 a year
- English
- Mid-level
- Recruiting
Quick Apply
Supervisor, Transportation
Mclane Company, Inc. —Lockbourne, OH
- $65,000 - $75,000 a year
- Full-time
- Background check
- Microsoft Outlook
- Pass drug screening
- Profit sharing
- Health savings account
Operations Supervisor (2nd shift)
ODW Logistics Inc —Lockbourne, OH
- Mid-level
- Bachelor's degree
- Conflict management
Quick Apply
9d
Warehouse Associate
Paleovalley & Wild Pastures —Columbus, OH
- $35,360 - $41,600 a year
- Email
- Forklift
- Ability to lift 50 pounds
- US work authorization
- Paid parental leave
- Paid holidays
Quick Apply
11d
Operations Manager
ODW Logistics Inc —Lockbourne, OH
- Customer service
- Mid-level
- Analysis skills
Quick Apply
14d
Operations Supervisor
Arvato —Ashville, OH
- Online Application
- Computer literacy
- Mid-level
- 3 years
- Commuter assistance
- Paid holidays
Quick Apply

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Customer Service & E-Commerce Supervisor - Full Time

Whole Foods Market -
Upper Arlington, OH

Apply Now

Job Details

Full-time
$16.50 - $30.20 an hour

Benefits

Store discount
Paid time off

Qualifications

Lifting equipment
Employee relationship building
Retail store experience
Hand tools
Material handling equipment operation
Electric pallet jack

Full Job Description

A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team’s performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.

Job Responsibilities:

Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
Establishes clear expectations for balancing in-store customer service and completing online orders.
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
Seeks awareness of relevant competitors and industry trends.
Ensures an effective and efficient response to customer questions, requests, and/or concerns.
Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains Team Member safety and security standards.
Ensures compliance with relevant regulatory rules and standards.
Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
Maintains cleanliness of workspaces including staging area and coolers.
Maintains security of equipment, e.g., MSRs, phones, currency counters.
Proactively identifies process improvement opportunities.
Consistently communicates and models WFM core values, leadership principles, and supports goals.

Job Skills

Ability to perform task management, balancing dynamic customer flows.
Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
Excellent interpersonal, motivational, team building and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Proficient with email, Microsoft Office, and operations-related applications.

Qualifications

12+ months retail experience

Physical Requirements/Working Conditions

Must be able to lift 50 lbs.
In an 8-hour workday: standing/walking 6-8 hours.
Hand use: Single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting, and reaching
Exposure to FDA approved cleaning chemicals
Exposure to temperatures <32 degrees Fahrenheit (freezing), 32-40 degrees Fahrenheit (refrigerators), >90 degrees Fahrenheit
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.

The wage range for this position is $16.50-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits offers a wide range of benefits for Full and Part-Time Team Members, including eligibility for a store discount, paid time off, financial wellness, health & wellness support programs, and access to other Team Member perks. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person’s date of hire and may vary based on work location, length of service, and job type (such as regular or seasonal). Click here for benefit details.

At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.

Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.

Apply Now

Refine Your Search

customer service & e commerce supervisor jobs in columbus

Customer Service & E-Commerce Supervisor - Full Time

Supply Chain Supervisor

Customer Service Representative

Cashier Team Member (Front End Service) - Part Time

e-COMMERCE/CLERK

Administrative Assistant

Production Supervisor

Online Grocery Pick-Up Clerk

Operations Supervisor 2nd Shift - (Mon-Thurs - 3:30pm - 2am)

Training Supervisor

Replenishment Supervisor

Outbound Supervisor

Value Added Service Associate

Merchandise Associate - Ohio State Team Shop- Schottenstein Center

Warehouse Supervisor

Supervisor, Transportation

Operations Supervisor (2nd shift)

Warehouse Associate

Operations Manager

Operations Supervisor

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