Top 81 Customer service administrator 2 Jobs in Columbus

Collectors - Estate Care Specialist
Phillips & Cohen Associates Ltd. —Gahanna, OH
- $22 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- High school diploma or GED
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
3d
Deputy Clerk of Council
City of Dublin —Dublin, OH
- $71,000 - $92,000 a year
- Overtime
- Customer service
- Bachelor of Science
- Research
- Wellness program
- Disability insurance
12d
Dental Practice Administrator
Burton Family Dental Jerome —Plain City, OH
- $22 - $26 an hour
- Full-time
- Private practice
- Dental office
- Management
- Health insurance
- Paid time off
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Childcare Center Director Bilingual Spanish/English
Tierra Encantada —Powell, OH
- $59,000 - $65,000 a year
- Weekends as needed
- Background check
- Spanish
- CPR Certification
- Paid holidays
- Health insurance
Quick Apply
Deputy Clerk of Council
City of Dublin, Ohio —Dublin, OH
- $34.13 - $44.23 an hour
- Overtime
- Pass drug screening
- Research
- Mid-level
- Wellness program
- Health savings account
Training Admin
Event Risk Inc —Powell, OH
- $60,000 a year
- Extended hours
- System design
- Mid-level
- Office
- Paid time off
Quick Apply
Administrative Assistant - Columbus, OH
O. R. Colan Associates —Columbus, OH
- $18 - $22 an hour
- Online Application
- Hybrid work
- Background check
- Customer service
- English
- Travel reimbursement
- Health savings account
Quick Apply
Delivery Worker - Ohio Pharmacy Services (20038250, 20072973, 20038255)
State of Ohio - Behavioral Health - Ohio Pharmacy Services —Columbus, OH
- $20.85 an hour
- Online Application
- Background check
- Basic math
- Local
- Paid holidays
- Health insurance
10d
Program Administrator 2 - IT (PN 20036289)
State of Ohio - Developmental Disabilities - Central Office —Columbus, OH
- $33.32 an hour
- Full-time
- Customer service
- Computer literacy
- Mid-level
- Paid holidays
- Health insurance
Document Control Specialist
Quanta Services —Columbus, OH
- Customer service
- Computer literacy
- Writing skills
- Paid parental leave
- Health savings account
10d
HRIS Time Administrator - REMOTE
Ryder System —Columbus, OH
- Full-time
- Remote
- Microsoft Outlook
- Data analysis skills
- Mid-level
- Disability insurance
- Health insurance
4d
Office Administrator
HealingDrive HomeHealth LLC —Reynoldsburg, OH
- $16 - $25 an hour
- Full-time
- Google Workspace
- Nursing
- Microsoft Excel
- Paid time off
Quick Apply
Purchasing Assistant
City of Upper Arlington —Upper Arlington, OH
- $60,750.14 - $88,087.79 a year
- Full-time
- Mid-level
- Office
- Driver's License
- Health insurance
- Dental insurance
14d
Logistics Administration Specialist- Ashville, Ohio
Kuehne+Nagel —West Jefferson, OH
- Monday to Friday
- Mid-level
- Office
- Administrative experience
- Health insurance
- 401(k)
Document Control Specialist
Quanta Infrastructure Solutions Group, LLC —Columbus, OH
- Full-time
- Customer service
- Computer literacy
- Writing skills
- Paid parental leave
- Health savings account
9d
Resource Coordinator
Trane Technologies —Columbus, OH
- $43,541.66 - $61,179.99 a year
- Overtime
- Microsoft Word
- Microsoft Outlook
- Pass drug screening
- Paid holidays
- Health insurance
Test Center Administrator (PT)
Prometric —Worthington, OH
- $14 an hour
- Part-time
- 18 years or older
- Microsoft Outlook
- Office
- Paid training
- Paid holidays
Quick Apply
Patient Care Coordinator
Pure Smiles —Westerville, OH
- Part-time
- Private practice
- Dental office
- Marketing
- Paid holidays
- Health insurance
Quick Apply
Cafe Worker PCES - 3 hours per day (2 positions)
Educational Service Center of Central Ohio (ESCCO)) —Columbus, OH
- Multiple hires
- Communication skills
- Entry level
- Kitchen
- Health insurance
- Dental insurance
Registrar
FLEX HIGH OHIO —Columbus, OH
- $17.68 an hour
- Full-time
- School experience
- Microsoft Outlook
- High school
- Opportunities for advancement

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customer service administrator 2 jobs near columbus

Collectors - Estate Care Specialist

Phillips & Cohen Associates Ltd. -
Gahanna, OH

Quick Apply

Job Details

Full-time
$22 an hour
3 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Flexible schedule

Qualifications

Debt collection phone call
Microsoft Excel
Phone communication
Telephone systems
Multi-line phone systems
Productivity software
Negotiation
Collections account management
Office phone management

Full Job Description

General Description:
Phillips & Cohen Associates, Ltd, the industry leader in compassionate engagement services with offices located throughout the globe, is seeking Estate Care Specialists to join their team. The incumbent will proactively and professionally engage customer representatives to resolve outstanding account balances in a compassionate and thoughtful manner.
PCA has implemented a Hybrid Work Policy. These objectives along with other business considerations including regulator allowance, client approval, risk management, business performance, and employee experience. As such, remote working will remain at the discretion of PCA Senior Management and the Board of Directors.

Responsibilities:

Effectively communicate with customer representatives in a compassionate, professional, and fair manner to evaluate estate circumstances and work towards timely payment.
Provide guidance, assistance, and support to customer representatives throughout all stages of the estate/succession process.
Maintain and manage queue of files in-line with applicable regulations, company procedures, and customer service best practices.
Respond to and address inquiries from attorneys, executors, administrators and/or estate representatives.
Provide requested correspondence and/or account documentation and follow-up to ensure receipt.
Resolve questions, discrepancies and disputes pertaining to outstanding account balances timely and completely.
Meet defined department goals and activity metrics; achieve minimum requirements on all key performance indicators, including quality assurance and compliance reviews.

Qualifications:

High-school diploma, or equivalent.
Experience within debt collections, customer service, or similar phone-based employment preferred.
Strong communication, problem-solving and analytical skills.
Ability to work independently and to adapt to a fast-changing environment.
Proficiency in Microsoft Office, including Excel and Word.
Experience in a telecommunications environment is preferred but not required.
Creative, self-disciplined and capable of identifying and completing critical tasks independently and with a sense of urgency.
Key attributes; Commitment; Compliance; Compassion; Innovation; Professionalism; Charisma; Humility; Self-Starter; Negotiation; Creativity; Focused; Motivated; Fair; Empathetic; Active Listening; Self-Awareness; Maturity; Initiative; Career-minded; Colleague
Schedule: 2 days 12pm-9pm, 2 days 8am-5pm, 1 rotating Friday 8am-6pm, 1 Saturday per month 8am-12pm

Benefits:

401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance

Weekly day range:

Monday to Friday
Rotating weekends

Work setting:

Call center
Office

Application Question(s):

This is an in-office position. Are you okay being in an office 5-days a week?

Experience:

Microsoft Office: 2 years (Required)
Multi-line phone systems: 2 years (Required)
Pay by Phone: 2 years (Required)
Reading Scripts: 2 years (Required)
3rd Party Debt Collections: 2 years (Required)
Dual Screen Computer System: 2 years (Required)

Ability to Relocate:

Gahanna, OH 43230: Relocate before starting work (Required)

Work Location: In person

Quick Apply

Refine Your Search

customer service administrator 2 jobs in columbus

Collectors - Estate Care Specialist

Deputy Clerk of Council

Dental Practice Administrator

Childcare Center Director Bilingual Spanish/English

Deputy Clerk of Council

Training Admin

Administrative Assistant - Columbus, OH

Delivery Worker - Ohio Pharmacy Services (20038250, 20072973, 20038255)

Program Administrator 2 - IT (PN 20036289)

Document Control Specialist

HRIS Time Administrator - REMOTE

Office Administrator

Purchasing Assistant

Logistics Administration Specialist- Ashville, Ohio

Document Control Specialist

Resource Coordinator

Test Center Administrator (PT)

Patient Care Coordinator

Cafe Worker PCES - 3 hours per day (2 positions)

Registrar

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