Top 8 Customer success manager (remote position) Jobs in Columbus

Medical RCM Client Account Manager
Accountable Revenue Cycle Solutions —Westerville, OH
- $35 - $40 an hour
- Full-time
- Hybrid work
- Surgery
- HIPAA
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
Account Manager
ABI Document Support Services —Columbus, OH
- $80,000 - $95,000 a year
- Full-time
- Up to 50% travel
- Mid-level
- Business development
- Health insurance
- Dental insurance
Quick Apply
Impact Manager, Customer Success
RQI Partners —Columbus, OH
- $100,000 - $105,000 a year
- 5 years
- Research
- Driver's License
- Profit sharing
- Health savings account
Quick Apply
Senior Account Manager - SLED
Nutanix —Columbus, OH
- $253,600 - $380,400 a year
- Full-time
- Remote
- Mid-level
- Bachelor's degree
- Experience equivalent to degree accepted
- Paid time off
- Parental leave
Account Manager
Embark Recruiting Solutions —Columbus, OH
- Full-time
- Microsoft Excel
- Mid-level
- Office
Quick Apply

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Medical RCM Client Account Manager
Accountable Revenue Cycle Solutions —Westerville, OH
Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred. The Client Account Manager, is responsible for developing…
$35 - $40 an hour
Quick Apply
Account Manager
ABI Document Support Services —Columbus, OH
Consistent client engagement through calls, meetings, and trainings. Experience managing multiple accounts and driving account growth.
$80,000 - $95,000 a year
Quick Apply

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customer success manager (remote position) jobs near columbus

Medical RCM Client Account Manager

Accountable Revenue Cycle Solutions -
Westerville, OH

Quick Apply

Job Details

Full-time
$35 - $40 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance

Qualifications

Revenue cycle management
Managing customer accounts
Spreadsheets
Patient management software
Bachelor's degree
EMR systems
Cross-functional collaboration
Account management

Full Job Description

POSITION PURPOSE

The Client Account Manager, is responsible for developing, managing, and growing relationships with our physician practices and ambulatory surgery centers clients. This role serves as the primary point of contact for assigned accounts, ensuring exceptional client satisfaction and delivering account management that supports operational and financial objectives.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Conduct regular meetings to review and assess client performance metrics and satisfaction
Build and maintain strong relationships with key decision-makers and stakeholders within assigned client accounts.
Serve as the primary liaison between clients and internal teams.
Partner with other management members on projects and metrics to ensure client success
Resolve client concerns and escalate issues as needed to ensure timely resolution.
Understand client operational, financial, and clinical challenges that may be affecting outcomes
Recommend customized solutions that improve RCM metrics and performance.
Provide industry insights, market trends, and regulatory updates relevant to healthcare clients.
Maintain thorough documentation of account actions and meetings
Maintain assigned client portal logins and conduct routine checks on users assigned
Maintain compliance with internal controls, policies, and healthcare regulations

ADDITIONAL DUTIES

This position description is not designed to cover every type of activity or work that may be required in this position. Duties and responsibilities may change, or new ones may be assigned to the employee at any time based on the needs of the company.

REQUIRED QUALIFICATIONS

Personal Attributes:

Excellent attention to detail and documentation
Ability to work collaboratively and effectively as part of a team
Problem-solving mindset with the ability to investigate discrepancies
Effective communication, collaboration, and presentation skills
Strong organizational and time management skills
Strong understanding of the healthcare industry and reimbursement environment preferred

Education, Training, Certification and Experience:

3-5+ years of healthcare account management, healthcare customer success, or business development experience.
Experience working with healthcare revenue cycle processes
Proficiency in Microsoft Excel and Practice Management systems
Ability to manage multiple priorities and meet deadlines

PREFERRED QUALIFICATIONS

Bachelor's degree in Business Administration, Healthcare Administration, or a related field preferred
Experience with practice management systems: Epic, NextGen, Athena, eClinicalWorks)
Knowledge of healthcare compliance regulations (HIPAA, payer guidelines)

Job Type: Full-time

Pay: $35.00 - $40.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

People with a criminal record are encouraged to apply

Education:

Bachelor's (Preferred)

Experience:

EMR systems: 3 years (Preferred)
Healthcare compliance regulations : 1 year (Preferred)
Healthcare account management : 2 years (Required)

Ability to Commute:

Westerville, OH 43081 (Required)

Ability to Relocate:

Westerville, OH 43081: Relocate before starting work (Required)

Work Location: Hybrid remote in Westerville, OH 43081

Quick Apply

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customer success manager (remote position) jobs in columbus

Medical RCM Client Account Manager

Account Manager

Impact Manager, Customer Success

Senior Account Manager - SLED

Account Manager

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