Top 44 Documentation and training specialist Jobs in Columbus

Mission Enrollment & Training Specialist - HYBRID
Big Brothers Big Sisters of Central Ohio Inc —Columbus, OH
- Customer service
- Bachelor of Science
- Public speaking
Quick Apply
Protective Services Training Coordinator
Nationwide Children's Hospital —Columbus, OH
- Full-time
- Customer service
- Ability to climb stairs
- High school diploma or GED
Training Specialist
Certified Group —Columbus, OH
- Classroom
- Mid-level
- Continuous improvement
Quick Apply
Instructional Designer II
Columbus State Community College —Columbus, OH
- $67,320 a year
- Full-time
- Management
- Mid-level
- 3 years
10d
Learning Support Specialist II - Writing Center
Columbus State Community College —Columbus, OH
- $18 an hour
- Part-time
- Mid-level
- Driver's License
- University
Training Specialist BU - Columbus
Turner Construction Company —Columbus, OH
- Research
- Mid-level
- Office
Operations Technical Training Specialist
Vertiv —Delaware, OH
- Mid-level
- Office
- Analysis skills
- On-the-job training
Patient Care Trainer
Gifthealth Inc —Columbus, OH
- $26.67 - $31.37 an hour
- Full-time
- Hybrid work
- Google Workspace
- Computer literacy
- Mid-level
Quick Apply
13d
Training Specialist (Local)
World Insurance Associates LLC —Columbus, OH
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
Training Supervisor
SupplyHouse.com —Columbus, OH
- $65,000 - $81,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Ability to walk for extended periods
- Paid holidays
- Disability insurance
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Learning Support Specialist II
Columbus State Community College —Columbus, OH
- $18 an hour
- Part-time
- Classroom
- Mid-level
- Office
- Paid training
Quality & Training Coordinator
Zenni Optical —Obetz, OH
- Classroom
- Google Workspace
- Mid-level
- On-the-job training
- Flexible schedule
Quick Apply
Training Supervisor
DHL —Groveport, OH
- Full-time
- Mid-level
- Bachelor's degree
- Continuous improvement
- Paid holidays
- Health insurance
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Supervisor, Transportation Training
Central Ohio Transit Authority —Columbus, OH
- $74,027.20 - $87,089.60 a year
- Full-time
- CDL B
- Customer service
- Mid-level
- Commuter assistance
- Paid parental leave
Quick Apply
8d
Senior Manager, Operations Training
Simpson Strong-Tie Company Inc. —Columbus, OH
- $123,700 - $210,300 a year
- Full-time
- Pass drug screening
- Office
- 8 years
- Paid jury duty
- Health insurance
Quick Apply
Training Manager
DHL —Lockbourne, OH
- Full-time
- Mid-level
- 3 years
- Bachelor's degree
- Paid holidays
- Health insurance
Quick Apply
1d
Senior Learning & Development Lead
Wider Circle —Columbus, OH
- $56,000 - $63,000 a year
- Full-time
- Remote
- HIPAA
- Continuous improvement
- Older adults
- Health savings account
- AD&D insurance
Quick Apply
Technician Trainer, Manufacturing
Anduril Industries —Ashville, OH
- $86,000 - $112,000 a year
- Email
- Classroom
- 5 years
- Mid-level
- On-the-job training
Quick Apply
14d
Field Onboarding Specialist - Landscape
Environmental Management Inc —Plain City, OH
- Full-time
- Spanish
- Clean driving record
- Ability to walk for extended periods
Quick Apply
10d
Training Specialists | Behavioral Health | 2nd Shifts
Goodwill Columbus —Columbus, OH
- From $17.50 an hour
- Full-time
- High school diploma or GED
- Driver's License
- Mentoring
- Paid training
- Disability insurance
Quick Apply

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Mission Enrollment & Training Specialist - HYBRID

Big Brothers Big Sisters of Central Ohio Inc -
Columbus, OH

Quick Apply

Job Details

Qualifications

Customer communication
Productivity software

Full Job Description

Description:

Summary

The Mission Enrollment & Training Specialist is a member of the Mission Engagement Team and is responsible for guiding volunteers and parents through the enrollment process and ensuring completion of all onboarding and training experiences required. This role facilitates training that prepares volunteers and parents to successfully engage in the organization's mission, with a strong emphasis on child safety, program readiness, and positive youth outcomes. The Mission Enrollment & Training Specialist serves as a key point of contact throughout the enrollment journey, providing support, communication, and resources that foster engagement, confidence, and preparedness among participants. Through effective training delivery and participant support, this role helps ensure consistent and high-quality experience for volunteers and families entering the program.

Enrollment & Participant Onboarding

Manage volunteer and parent enrollment by guiding prospective volunteers and parents through the enrollment process, ensuring all required documentation, forms, and information are completed accurately and in a timely manner.
Serve as the primary enrollment contact by providing responsive communication and support to volunteers and families throughout the enrollment journey, addressing questions and helping navigate program requirements.
Conduct enrollment interviews and orientations
Facilitate enrollment conversations, orientation sessions, and other required onboarding activities to prepare participants for program involvement.
Maintain enrollment records by entering, updating, and managing participant information within agency systems, ensuring enrollment data is complete, accurate, and current.
Support enrollment goals and participant readiness
Collaborate with internal teams to monitor enrollment progress, remove barriers to participation, and ensure volunteers and parents are fully prepared to move into the matching process.

Training & Compliance

Facilitate required pre-match training
Deliver engaging onboarding and child safety training sessions for volunteers and parents to ensure understanding of program expectations, policies, and best practices.
Coordinate ongoing learning opportunities by planning and facilitating continuing education and skill-building opportunities for volunteers, parents, and program staff that support positive youth development and match success.
Track training completion by maintaining training records and monitoring participation to ensure required training milestones are completed and documented.
Develop and enhance training resources
Create, update, and distribute training materials, guides, and learning resources that support organizational goals and participant engagement.
Partner with program staff to strengthen training effectiveness
Collaborate with mission engagement and program teams to identify training needs, gather participant feedback, and implement improvements that enhance learning outcomes and participant preparedness.
All other duties as assigned.

Requirements:

Bachelor's degree in Human Resources Development, Education, Social Work, Communications, Training and Development, Nonprofit Management, or a related field; or equivalent combination of education and experience.
Minimum of two years of experience in training, facilitation, volunteer engagement, program coordination, customer service, enrollment, or a related field.
Experience presenting information to groups of varying sizes and backgrounds.
Proficiency with Microsoft Office Suite and customer relationship management (CRM) (i.e. Salesforce) or case management systems.

Preferred:

Experience working in a youth-serving, nonprofit, educational, or community-based organization. Experience facilitating in-person and virtual training sessions.
Experience working with volunteers, parents, caregivers, or community stakeholders.
Knowledge of positive youth development principles and child safety practices.
Experience using learning management systems (LMS) or developing training materials.
Bilingual proficiency, particularly in Spanish or other languages reflective of the communities served.

Position Knowledge/Abilities/Skills:

Strong presentation, facilitation, and public speaking skills.
Ability to engage adult learners and create an inclusive learning environment.
Excellent interpersonal, customer service, and relationship-building skills.
Strong organizational and time-management abilities with attention to detail.
Ability to manage multiple projects and priorities simultaneously.
Strong written and verbal communication skills.
Ability to work collaboratively across departments and teams.
Proficiency in database management and maintaining accurate records.
Commitment to diversity, equity, inclusion, and belonging.
Passion for the mission of helping young people achieve their full potential.

PI286132473

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Refine Your Search

documentation and training specialist jobs in columbus

Mission Enrollment & Training Specialist - HYBRID

Protective Services Training Coordinator

Training Specialist

Instructional Designer II

Learning Support Specialist II - Writing Center

Training Specialist BU - Columbus

Operations Technical Training Specialist

Patient Care Trainer

Training Specialist (Local)

Training Supervisor

Learning Support Specialist II

Quality & Training Coordinator

Training Supervisor

Supervisor, Transportation Training

Senior Manager, Operations Training

Training Manager

Senior Learning & Development Lead

Technician Trainer, Manufacturing

Field Onboarding Specialist - Landscape

Training Specialists | Behavioral Health | 2nd Shifts

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