Top 493 Financial service support Jobs in Columbus

Financial Support Service Billing Supervisor
RR Donnelley —Columbus, OH
- $59,700 - $90,700 a year
- Full-time
- Remote
- Microsoft Word
- Inventory management
- Pass drug screening
- Disability insurance
- Health insurance
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3d
Senior Financial Analyst - REMOTE
Ryder System —Columbus, OH
- $85,000 - $92,000 a year
- Full-time
- Remote
- Microsoft Word
- Microsoft Access
- Mid-level
- Disability insurance
- Health insurance
10h
Advisor, Financial Planning and Analysis - Data and Analytics
Cardinal Health —Dublin, OH
- $90,600 - $129,400 a year
- Computer Science
- Mid-level
- Finance
- Paid parental leave
- Health savings account
Financial Analysis, Associate
JPMorganChase —Columbus, OH
- Full-time
- Mid-level
- Office
- Finance
- Health insurance
- Tuition reimbursement
Financial Analyst
Medical Mutual of Ohio —Dublin, OH
- Hybrid work
- Microsoft Access
- 5 years
- Mid-level
- Health savings account
- Disability insurance
Senior Client Relationship Representative
First Merchants Bank —Columbus, OH
- Office
- High school diploma or GED
- Business development
- Paid parental leave
- Paid holidays
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Wealth Management Advisor
Equitable Advisors —Columbus, OH
- $27,550 - $125,000 a year
- Full-time
- Mid-level
- US work authorization
- In-person
- Health savings account
- Health insurance
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Financial Advisor -Greater Columbus, OH
Thrivent —Columbus, OH
- Background check
- Mid-level
- Business development
- Paid training
- AD&D insurance
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Chief Financial Officer - Columbus Ohio
Improveit Home Remodeling —Columbus, OH
- $200,000 a year
- Full-time
- Office
- Finance
- 8 years
- Paid holidays
- Health insurance
Quick Apply
8d
Financial Planning & Investment Specialist (Wealth Management)
Comprehensive Wealth Partners (Ameriprise Financial Services, LLC) —Powell, OH
- $65,000 - $95,000 a year
- Full-time
- Sales
- Research
- Mid-level
- 401(k)
- 401(k) matching
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3d
Assistant Manager, Financial Administration - Retail Alternatives
Ultimus Fund Solutions —Columbus, OH
- Full-time
- Writing skills
- Mid-level
- Office
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AVP, Fund Compliance - Mutual Funds
Ultimus Fund Solutions —Columbus, OH
- $75,000 - $100,000 a year
- Full-time
- Writing skills
- Office
- 3 years
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Pricing Actuary - Insurance
WAHVE —Columbus, OH
- $100 - $125 an hour
- Part-time
- Remote
- SQL
- Bachelor's degree
- Senior level
- Health insurance
- 401(k)
14d
Financial Planner
Peak Retirement Planning, Inc. —Columbus, OH
- $50,000 - $200,000 a year
- Full-time
- Mid-level
- Health savings account
- 401(k)
Paraplanner
Peak Retirement Planning, Inc. —Columbus, OH
- $50,000 - $100,000 a year
- Full-time
- No experience needed
- Entry level
- Paid training
- Health savings account
Financial Services Professional - Hybrid Remote (OH)
Bankers Life —Columbus, OH
- $50,000 - $80,000 a year
- Full-time
- Hybrid work
- Office
- Communication skills
- Entry level
Quick Apply
Entry Level - Financial Advisor
Equitable Advisors —Columbus, OH
- $24,000 - $125,000 a year
- Full-time
- Background check
- Office
- Bachelor's degree
- Health savings account
- Employee stock purchase plan
Quick Apply
Senior PeopleSoft Technical Analyst - Financials (GL/KK)
Solu Technology Partners —Columbus, OH
- $176,000 a year
- Contract
- Research
- Analysis skills
- Travel
Quick Apply
2d
Consumer Finance Analyst
Improveit Home Remodeling —Columbus, OH
- $65,000 - $70,000 a year
- Full-time
- Mid-level
- Office
- Presentation skills
- Health insurance
- Dental insurance
Quick Apply
Director, SC Finance
1-800-FLOWERS.COM, Inc. —Westerville, OH
- From $150,000 a year
- Full-time
- Hybrid work
- Oracle
- Finance
- Analysis skills
- Health savings account
- Paid holidays
Quick Apply

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Financial Support Service Billing Supervisor

RR Donnelley -
Columbus, OH

Quick Apply

Job Details

Full-time
$59,700 - $90,700 a year
3 days ago

Benefits

Disability insurance
Health insurance
Dental insurance
Tuition reimbursement
Paid time off
Adoption assistance
Parental leave
Vision insurance
401(k) matching
Life insurance

Qualifications

Customer communication
Legal firm experience
Customer inquiry handling
Law office experience
Legal billing

Full Job Description

Company Description

Williams Lea by RRD is a global business support services company with a strong legacy—over 200 years of experience delivering world-class business solutions. We specialize in delivering skilled administrative support, document production, presentation design, and marketing and communications services to leading companies around the world—especially within legal, financial, and professional services industries.

We’re a people-powered organization. With a presence in North America, the UK, Europe, and Asia Pacific, we have thousands of employees globally, all working together to help our clients operate more efficiently and effectively. Whether it’s supporting law firms with critical document production or helping financial institutions manage high-volume print and digital communications, we’re the behind-the-scenes team making everything run smoothly

Job Description

The FSS Account Supervisor plays a critical role in the management of the revenue cycle of the firm by providing leadership and oversight for the finance team overseeing the unbilled and accounts receivable inventory for a subset of the firms' partners and clients. The supervisor will work with autonomy and discretion to ensure all financial assignments within the team are completed timely and accurately.

(* denotes an “essential function”)

*Supervise financial support services employees to ensure quality service delivery through standard operating procedures, alignment with account plan, and achieving agreed-upon metrics and goals to ensure client satisfaction and exceptional employee performance
*Supervise staffing and workflow volumes; use workflow management system to effectively utilize headcount based on work volumes and allocate staffing resources by shift or service line accordingly
Ensure that billing workloads are appropriately weighted and balanced
*Responsible for employee lifecycle including, but not limited to, interviewing and onboarding, training, development, planning for key roles, and off-boarding management
*Identify areas for additional training to ensure that skill levels are uniformly excellent across the group
*Monitor client inventory balances assigned to team members based upon job specifications; ensures timely billing of unbilled balances and consistent follow-up on accounts receivable
*Ensure that team members follow established workflow process for both, unbilled and accounts receivable balances from proforma creation through invoice collection, including necessary reviews and approvals
*Serve as initial point of contact and aid team members with daily questions and concerns
*Respond to customer inquiries in a timely and professional manner; keep client and manager informed of significant and potential issues, and communicate proposed solutions or processes that will avoid future or other potential issues; resolve issues escalated by the client to ensure a high level of customer satisfaction
*Ensures consistent and regular communication with law firm around aged balances and identifies and elevates problem accounts to management
Maintain a thorough knowledge of client billing and payment terms, discount arrangements, lawyer and client preferences
*Execute required administrative reports, activities, processes related to the people and/or production both on time and in accordance with appropriate standards of operation
Support manager with P&L activities; understand impact of overtime and time-off to avoid non-billable charges
*Ensure E-Billed invoices are transferred to the e-billing vendor in a timely fashion
*Ensure team member compliance with company and client policies, service level agreements (SLAs) and expected quality of work, utilizing corrective action when necessary
Work with manager to create development plans and challenging assignments for team members
*Enable team members to perform through setting goals and objectives, identifying priorities, and providing regular and consistent communication using ongoing performance feedback, individual and group meetings
May support materials included in monthly Client Service Review (CSR) or Quarterly Business Reviews (QBRs)
Have a strong knowledge of the client’s businesses and the impact of our services
Foster cross-training and a sense of team work to optimize client service delivery

Qualifications

Associate or bachelor’s degree required with concentration in Business, Finance or other related discipline. Commensurate experience may be considered in lieu of education, based upon candidate’s overall employment history
Minimum of 3 years of experience supervising all or a portion of the billing function in a professional services environment preferred
Minimum five years of billing experience in a law-firm or professional organization required. Six years or more preferred. Demonstrates exemplary customer service and excellent verbal, written, leadership, and interpersonal skills
Demonstrates proficiency with 3E, Elite, or Aderant and an industry standard collection software tool
Demonstrates proficiency with MS Excel spreadsheets, including advanced features such as pivot tables, charts and graphs and formulas, proficiency in MS Word and PowerPoint
Familiarity with legal terminology and a variety of document formats used in legal work.
Ability to multitask and meet stringent deadlines.
Excellent organizational and time-management skills.
Ability to establish and foster excellent team collaboration as well as taking ownership for individual assignments/projects.
Excellent verbal and written communication skills.
Attention to details required.

Additional Information

RRD's current salary range for this role is $/59,700 to $90,700/year. The salary range may be adjusted based on the applicable geographic location of the hired employee, and the range may change in the future. At RRD, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions may vary based upon, but not limited to education, skills, experience, proficiency, performance, shift and location. Depending on the role, in addition to base salary, the total compensation package may also include participation in a bonus, commission or incentive program. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer, including disability/veterans

At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

Quick Apply

Refine Your Search

financial service support jobs in columbus

Financial Support Service Billing Supervisor

Senior Financial Analyst - REMOTE

Advisor, Financial Planning and Analysis - Data and Analytics

Financial Analysis, Associate

Financial Analyst

Senior Client Relationship Representative

Wealth Management Advisor

Financial Advisor -Greater Columbus, OH

Chief Financial Officer - Columbus Ohio

Financial Planning & Investment Specialist (Wealth Management)

Assistant Manager, Financial Administration - Retail Alternatives

AVP, Fund Compliance - Mutual Funds

Pricing Actuary - Insurance

Financial Planner

Paraplanner

Financial Services Professional - Hybrid Remote (OH)

Entry Level - Financial Advisor

Senior PeopleSoft Technical Analyst - Financials (GL/KK)

Consumer Finance Analyst

Director, SC Finance

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