Top 892 Guest service supervisor Jobs in Columbus

Guest Services Manager
Fairfield Inn & Suites Columbus Airport —Columbus, OH
- $44,000 - $46,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
- Full-time
- Merchandising
- Mid-level
- Hotel
11d
Restaurant Managers – Wild Eggs (Full-Time)
Wild Eggs Operation —Columbus, OH
- $49,000 - $52,000 a year
- Full-time
- Serving
- Management
- Customer service
- Paid training
- Health insurance
Quick Apply
General Manager - Restaurant
Teriyaki Madness New Albany —Columbus, OH
- $17 - $20 an hour
- Weekends as needed
- Sales
- Ability to walk for extended periods
- Mid-level
- Paid time off
- Employee discount
Quick Apply
Assistant Manager
Chicken Salad Chick - 02 —Columbus, OH
- Sales
- Mid-level
- Quick service & fast food restaurant
Quick Apply
2d
BIBIBOP General Manager - Columbus Locations
BIBIBOP —Columbus, OH
- Weekends as needed
- 18 years or older
- Ability to lift 50 pounds
- Driver's License
- Dental insurance
- Paid time off
Quick Apply
4d
Restaurant Supervisor $21-$24 per hour!
Two One Restaurant —Westerville, OH
- $21 - $24 an hour
- Weekends as needed
- Background check
- Serving
- Bar
- Paid training
- Health insurance
Quick Apply
Assistant Manager - Restaurant
Columbus Brewing Company —Columbus, OH
- $50,000 - $60,000 a year
- Weekends as needed
- Bar
- ServSafe
- Mid-level
- Paid training
- Paid holidays
Quick Apply
Multi-Unit Cafe General Manager
Sweetwaters Coffee & Tea —Dublin, OH
- $60,000 - $65,000 a year
- Weekends as needed
- Microsoft Word
- OSHA
- Sales
- Paid training
- Paid time off
Quick Apply
11d
General Manager
Steak 'n Shake Powell —Powell, OH
- Full-time
- 18 years or older
- Mid-level
- 3 years
- Paid training
- Health savings account
Quick Apply
Restaurant Managers
Chicken Salad Chick - 02 —Columbus, OH
- Sales
- Mid-level
- Quick service & fast food restaurant
Quick Apply
Restaurant Manager
Bob Evans Restaurants —Sunbury, OH
- Up to $56,000 a year
- Weekends as needed
- Casual dining restaurant
- Ability to walk for extended periods
- Computer literacy
- Health insurance
- 401(k) matching
Quick Apply
Front of House Supervisor
StoryPoint —Powell, OH
- Mid-level
Quick Apply
Assistant Property Manager
T&R Properties —Hilliard, OH
- From $20 an hour
- Weekends as needed
- Background check
- Ability to walk for extended periods
- Word processing
- Health savings account
- Health insurance
Quick Apply
21h
Restaurant Manager
Dave & Buster's —Columbus, OH
- Weekends as needed
- Mid-level
- Recruiting
- Leadership
- Disability insurance
- Dental insurance
10d
General Manager - Restaurant
Confidential —Columbus, OH
- $65,682.92 - $79,102.02 a year
- Full-time
- Cooking
- Mid-level
- In-person
- Paid training
- Health insurance
Quick Apply
10d
Restaurant Manager
The Eagle —Columbus, OH
- Mid-level
- Restaurant
- Health insurance
- Dental insurance
Quick Apply
6d
Operations Leader/Assistant Manager – Bakery Café (General Manager Path)
Tous Les Jours Bakery & Cafe —Dublin, OH
- From $21 an hour
- Weekends as needed
- Sales
- Mid-level
- Supervising experience
- Employee discount
Quick Apply
Site Manager
Tsunami Car Wash Intermediate Holdco, LLC —Columbus, OH
- $50,000 - $60,000 a year
- 8 hour shift
- Mid-level
- Supervising experience
- Recruiting
- Paid training
- Dental insurance
Quick Apply
Experienced Kitchen Manager
Ted's Montana Grill —Columbus, OH
- $65,000 - $78,000 a year
- Full-time
- Background check
- Hospitality
- Cooking
- Health insurance
- Dental insurance
Quick Apply

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guest service supervisor jobs near columbus

Guest Services Manager

Fairfield Inn & Suites Columbus Airport -
Columbus, OH

Quick Apply

Job Details

Full-time
$44,000 - $46,000 a year

Benefits

Paid holidays
401(k)
Paid time off
Employee discount
Benefits from day one

Qualifications

High school diploma or GED

Full Job Description

Lead the Way as a Guest Services Manager with Day 1 Benefits & Travel Discounts

Perks

Travel discounts, 401k and PTO from Day 1!

What's in it for you…

Insurance enrollment available from DAY 1!
Paid time off available from DAY 1!
Holiday pay available from DAY 1!
401(k) enrollment after 30 days!
Hotel and travel discounts at worldwide destinations!
Professional development and promotion opportunities!

About this job…

The Guest Service Manager leads the hotel’s front desk and guest services team. Guest Service Managers must be strong problem-solvers with an unwavering focus on guest satisfaction throughout the hospitality experience. As the team leader, Guest Service Managers must ensure adequate staffing, promote hotel brand standards, train and coach team members, and model expected behavior. The primary responsibilities of a Guest Service Manager include attracting and retaining top talent on the guest services team, resolving guest challenges, modeling and executing hotel brand service standards, exceeding guest expectations, and maintaining excellent communication with guests, team members, supervisors, and other hotel department teams.

What you’ll be doing…

Welcome arriving guests and complete the hotel’s arrival/check-in experience, ensuring special requests are fulfilled and accurate information is received.
Engage in purposeful communication and build rapport with guests, creating an open dialogue to uncover guest expectations and unrealized needs.
Effectively engage with guests through phone or electronic communication consistent with hotel brand standards to ensure guest satisfaction.
Promote hotel brand loyalty programs, encourage guest participation, and offer special rate packages and upgrades when appropriate.
Effectively communicate with hotel departments to ensure timely and accurate delivery of guest expectations, fulfillment of needs, and challenge resolution.
Listen to guests and empathize with their challenges. When necessary, solicit guest feedback and act on guests concerns.
Always maintain professionalism consistent with hotel brand and company expectations.
Know and communicate hotel emergency procedures; inform and assist guests in emergencies.
Use hotel communication log and verbal or electronic means to notify fellow associates and/or supervisors of pertinent information.
If applicable, maintain balance and security of house bank and accurately log all transactions.

Success factors…

Experience & Education:

2+ years of customer service experience, preferably in Hospitality or related industry
High School diploma or equivalency education certificate required

Communication:

Excellent verbal and written communication skills
Must be able to speak, read, and write in primary language used in the workplace
Physical:
8+ hours per day at standing desk/computer; stand and walk frequently throughout the workday
Lift, lower, and maneuver up to 30 pounds occasionally

About First Hospitality…

Founded in 1985 and based in Chicago, First Hospitality is a forward-thinking hotel development, investment, and management company. First Hospitality’s strategic vision is to create value for all through excellence and an openness to doing things differently.

First Hospitality seeks to attract and retain a high-performing and diverse workforce in which employee’s differences are respected and valued to better meet the varying needs of the customers we serve. FH fosters an inclusive work environment that promotes collaboration, flexibility, and fairness.

Equal Opportunity Employer.

Quick Apply

Refine Your Search

guest service supervisor jobs in columbus

Guest Services Manager

Guest Services Supv

Restaurant Managers – Wild Eggs (Full-Time)

General Manager - Restaurant

Assistant Manager

BIBIBOP General Manager - Columbus Locations

Restaurant Supervisor $21-$24 per hour!

Assistant Manager - Restaurant

Multi-Unit Cafe General Manager

General Manager

Restaurant Managers

Restaurant Manager

Front of House Supervisor

Assistant Property Manager

Restaurant Manager

General Manager - Restaurant

Restaurant Manager

Operations Leader/Assistant Manager – Bakery Café (General Manager Path)

Site Manager

Experienced Kitchen Manager

I want to receive the latest job alert for guest service supervisor in columbus

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Lead the Way as a Guest Services Manager with Day 1 Benefits & Travel Discounts

Perks

What's in it for you…

About this job…

What you’ll be doing…

Success factors…

Experience & Education:

Communication:

About First Hospitality…

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