Top 3342 Guest services Jobs in Columbus

Guest Services Supv
Le Meridien Columbus, The Joseph —Columbus, OH
- Full-time
- Merchandising
- Mid-level
- Hotel
9d
Waiter
Norwegian Cruise Line Holdings —Columbus, OH
- $16.50 an hour
- Full-time
- English
- Mid-level
- High school diploma or GED
- Health insurance
- Employee discount
7d
Part-Time Executive Support Specialist
Accel Inc —New Albany, OH
- Part-time
- Microsoft Excel
- Microsoft Outlook
- Office
Quick Apply
Salon Assistant Manager
The Blowout Bar —Columbus, OH
- $16 - $17 an hour
- Full-time
- Customer service
- Mid-level
- Supervising experience
- Health insurance
- Dental insurance
Quick Apply
Member Concierge for Upscale Men's Grooming Club
Hammer & Nails Grooming Shop for Guys - Dublin —Dublin, OH
- $14 - $18 an hour
- Part-time
- Google Workspace
- Guest services
- Communication skills
- Paid training
- 401(k)
Quick Apply
Pelino's Pasta Server
Pelino's Pasta —Columbus, OH
- $30 - $60 an hour
- Part-time
- Serving
- In-person
- Entry level
- Employee discount
- Flexible schedule
Quick Apply
13d
Event Monitor
Mix and Mingle Faith Edition —Columbus, OH
- $60 an hour
- Part-time
- In-person
- Communication skills
- Entry level
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Member Concierge/ Receptionist/Manager
Hammer & Nails Grooming Shop For Guys —Columbus, OH
- $22 - $24 an hour
- 8 hour shift
- Hospitality
- Customer service
- Writing skills
- Health insurance
- Dental insurance
Quick Apply
Schmidt's Sales Coordinator
Schmidt's Sausage Haus —Columbus, OH
- $50,000 a year
- Full-time
- Microsoft Excel
- Writing skills
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
District Manager
Burger King —Columbus, OH
- $80,000 - $90,000 a year
- Full-time
- Sales
- Mid-level
- Quick service & fast food restaurant
- Dental insurance
- Vision insurance
Quick Apply
5d
PT * DAY SHIFTS * Team Member / $15-$17/hour / Good vibes, free smoothies, flexible schedule!
Pulp Juice And Smoothie Bar —Hilliard, OH
- $15 - $17 an hour
- Part-time
- Serving
- Bar
- High school diploma or GED
- Paid training
- Employee discount
Quick Apply
Valet Parking Attendant
Lindey's —Columbus, OH
- $20 - $30 an hour
- Part-time
- In person
- Background check
- Clean driving record
- Basic math
- Free parking
- Paid training
Quick Apply
Front Desk Receptionist- part time needed!
The Avalon of Lewis Center —Lewis Center, OH
- From $15 an hour
- Part-time
- High school diploma or GED
- Communication skills
- Entry level
- Paid holidays
- Health insurance
3d
Guest Services Manager
Fairfield Inn & Suites Columbus Airport —Columbus, OH
- $44,000 - $46,000 a year
- Full-time
- Mid-level
- Hotel
- High school diploma or GED
- Paid holidays
- 401(k)
Quick Apply
Administrative Assistant
Ohio Fire Chiefs' Association —Columbus, OH
- $25 - $30 an hour
- Part-time
- Microsoft Outlook
- Office
- High school diploma or GED
- Flexible schedule
Quick Apply
2d
Host / Greeter
Brassica at Easton —Columbus, OH
- $20 - $25 an hour
- Part-time
- Ability to lift 50 pounds
- Entry level
- Kitchen
- Health insurance
- Dental insurance
Quick Apply
GUEST SERVICES-DEL MAR EASTON
Cameron Mitchell Restaurants LLC —Columbus, OH
- $12 - $22 an hour
- Part-time
- Restaurant
- Entry level
- Health insurance
- Paid time off
Quick Apply
GUEST SERVICES-CAP CITY GRANDVIEW
Cameron Mitchell Restaurants LLC —Columbus, OH
- $12 - $22 an hour
- Part-time
- Restaurant
- Entry level
- Health insurance
- Paid time off
Quick Apply
Guest Services Attendant
The Ohio State University —Columbus, OH
- Part-time
- Background check
- 18 years or older
- Pass drug screening
GUEST SERVICES- CAP CITY GAHANNA
Cameron Mitchell Restaurants LLC —Gahanna, OH
- $12 - $22 an hour
- Part-time
- Restaurant
- Entry level
- Health insurance
- Paid time off
Quick Apply

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guest services jobs near columbus

Guest Services Supv

Le Meridien Columbus, The Joseph -
Columbus, OH

Apply Now

Job Details

Full-time
9 days ago

Qualifications

Client rapport building
High school diploma or GED
Driver's License

Full Job Description

Compensation Type: Hourly Highgate Hotels:

Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com

Location:

Le Meridien Columbus, The Joseph

Overview:

The Guest Services Supervisor is responsible for assisting the Guest Services Manager while providing attentive, courteous, and efficient service to all guests, prior to arrival and throughout their stay, while maximizing room revenue and occupancy.

Responsibilities:

Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.Monitor all VIP and special guest requests.
Review Front Office log and Trace File daily.
Fully comprehend and operate all relevant aspects of the Front Desk computer system.
Ensure logging and delivery of all messages, packages, and mail in a timely and professional manner.
Be familiar with all in-house groups.
Be aware of all closed out and restricted dates.
Follow and enforce all Highgate Hotel hotel credit policies.
Be able to complete and ensure that a proper bucket check, room rate verification report, and housekeeping report have been accurately done and filed.
Maintain proper operation of the service express and ensure that all standards are met, if applicable.
Establish and maintain good communications and teamwork with fellow employees and other departments within the hotel.
Assist the G.S.M. in ensuring that employees are following and maintaining standards (i.e., answering phones, callbacks to guests, guest request log).
Have knowledge of and assist in all emergency procedures as required.
Oversee and ensure that all guests are checked in/out in a friendly, efficient and courteous manner.
Be able to perform, complete and ensure that all tasks and duties on the shift checklist are completed in a timely and efficient manner.
Be able to perform all duties of Guest Services Agent.
Run room status reports in a timely manner and relay necessary information to affected departments and individuals.
Monitor key control to maintain hotel security.
Ensure the maximization of room revenue through Rooms Merchandising.
Answer all guest inquiries in a timely and professional nature.
Be involved in departmental meeting, planning and execution.
Help maintain productivity levels at or above budgeted standards.
Assist in training and cross training of new hires and current employees on a regular basis.

Qualifications:

High School diploma or equivalent required.
At least 2 to 3 years of progressive experience in a hotel or a related field required.
College course work in related field helpful.
Previous supervisory responsibility preferred.
Must have a valid driver's license for the applicable state.
Flexible and long hours sometimes required.
Light work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.

Apply Now

Refine Your Search

guest services jobs in columbus

Guest Services Supv

Waiter

Part-Time Executive Support Specialist

Salon Assistant Manager

Member Concierge for Upscale Men's Grooming Club

Pelino's Pasta Server

Event Monitor

Member Concierge/ Receptionist/Manager

Schmidt's Sales Coordinator

District Manager

PT * DAY SHIFTS * Team Member / $15-$17/hour / Good vibes, free smoothies, flexible schedule!

Valet Parking Attendant

Front Desk Receptionist- part time needed!

Guest Services Manager

Administrative Assistant

Host / Greeter

GUEST SERVICES-DEL MAR EASTON

GUEST SERVICES-CAP CITY GRANDVIEW

Guest Services Attendant

GUEST SERVICES- CAP CITY GAHANNA

I want to receive the latest job alert for guest services in columbus

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