Top 207 It customer support specialist 2 Jobs in Columbus

Client Support Specialist
Telamon —Columbus, OH
- Full-time
- Mid-level
- Office
- High school diploma or GED
- Health savings account
- Paid holidays
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6d
IT Support Specialist II
THE VILLAGE NETWORK —Columbus, OH
- $60,000 - $65,000 a year
- Full-time
- HIPAA
- Mid-level
- Office
- Paid holidays
- Paid time off
Customer Solutions Specialist
impact.com —Columbus, OH
- $65,000 - $75,000 a year
- Hybrid work
- Office
- SQL
- Analysis skills
- Paid time off
- Parental leave
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IT Support Specialist
Pepper Construction —Dublin, OH
- Full-time
- Mid-level
- Windows
- 3 years
- Paid holidays
- Loan repayment program
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IT Support Specialist
Donatos Pizza —Columbus, OH
- Weekends as needed
- Hybrid work
- Computer Science
- Office
- Windows
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IT Support Specialist II
WESTINGHOUSE OUTDOOR POWER EQUIPMENT —Columbus, OH
- Microsoft Outlook
- Research
- Mid-level
- Health savings account
- Disability insurance
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SecureView Tier 1-2 Support Specialist
NexGen Data Systems Inc (NGDS) —Columbus, OH
- Full-time
- Mid-level
- Windows
- Residential
- Paid holidays
- Disability insurance
10d
Financial Clearance Representative L2
Ohio State University Physicians —Columbus, OH
- $18.20 - $27.29 an hour
- Full-time
- Remote
- HIPAA
- Microsoft Office
- High school diploma or GED
- Wellness program
- Paid holidays
4d
Data Center Specialist
White Castle —Columbus, OH
- From $26.12 an hour
- Full-time
- ERP systems
- Mid-level
- Office
- Free parking
- Profit sharing
IT Desktop Support Specialist ( Ohio)
American Regent, Inc. —New Albany, OH
- Full-time
- Mid-level
- 3 years
- High school diploma or GED
Data Center Technician, Data Center Operations
Amazon Data Services, Inc. —Plain City, OH
- $30.91 - $54.18 an hour
- 8 hour shift
- Computer science
- Computer Science
- Mid-level
- AD&D insurance
- Health insurance
8d
Data Center Technician , DCC Communities
Amazon Data Services, Inc. —Dublin, OH
- $30.91 - $54.18 an hour
- 8 hour shift
- Computer science
- Computer Science
- Up to 50% travel
- AD&D insurance
- Health insurance
Technical Support Specialist
Cart.com, Inc. —Groveport, OH
- Weekends as needed
- Ability to walk for extended periods
- 5 years
- Computer literacy
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Inventory Specialist
EOS —New Albany, OH
- Mid-level
- Analysis skills
- Driver's License
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7d
Client Support Specialist
SAGE SUSTAINABLE ELECTRONICS —Columbus, OH
- $22 - $24 an hour
- Full-time
- Microsoft Outlook
- Writing skills
- Research
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6d
Surgical Scheduler-Orthopedics
Ohio State University Physicians —Dublin, OH
- $19.55 - $29.33 an hour
- Full-time
- Microsoft Access
- Surgery
- Mid-level
- Wellness program
- Paid holidays
3d
Right of Way Records Specialist-Right of Way Records Senior
Ohio Power Company —Gahanna, OH
- $54,063.00 - $93,188.50 a year
- Full-time
- Microsoft Excel
- Research
- Mid-level
- Tuition reimbursement
5d
Accounts Receivable Specialist
CertaSite —Columbus, OH
- $20 - $24 an hour
- Overtime
- Mid-level
- US work authorization
- Ability to sit for extended periods
- Paid parental leave
- Paid holidays
Quick Apply
6d
Multi-Location Customer Service Specialist
Sherwin-Williams —Columbus, OH
- $17.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED
9d
Multi-Location Branch Customer Service Specialist
Sherwin-Williams —Columbus, OH
- $17.50 an hour
- Weekends as needed
- 18 years or older
- Merchandising
- High school diploma or GED

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Client Support Specialist

Telamon -
Columbus, OH

Quick Apply

Job Details

Full-time
6 days ago

Benefits

Health savings account
Paid holidays
Disability insurance
Health insurance
Dental insurance
Flexible spending account
Tuition reimbursement
Paid time off
Cell phone reimbursement
Parental leave
Employee assistance program
Vision insurance
401(k) matching
Bereavement leave
Referral program
Pet insurance

Qualifications

Data integrity assurance
Customer follow-ups
Communication with suppliers
Accounts receivable management
Service scheduling
Logistics customer service
High school diploma or GED
Managing clients in a customer support role
Client invoicing
Invoice reconciliation
Sales management systems proficiency
Vendor communication
Managing projects
CRM system proficiency
Data accuracy checks
Accounting support

Full Job Description

Telamon is a leading provider of connectivity integration, implementation, and distribution solutions for many of the world’s most recognized telecommunications, transportation and consumer brands. Founded in 1985, we are a minority-owned company headquartered in Carmel, Indiana, and maintain a global footprint with locations in North America, Europe, and Asia.

This work isn’t easy—and that is exactly why we do it. Telamon thrives when we’re solving problems that help enhance connectivity and lead to simplicity, safety, and reliability in everyday life. We are cultivating deeper connections with every bond we forge: a more comprehensive network that serves the world around us—inside our walls and out.

At Telamon, leveraging AI and digital tools is a core part of how we operate. We expect employees at all levels to actively explore and apply technologies that improve productivity, decision-making, and overall performance.

Learn more at telamon.com

Benefits:

Telamon invests in our people with benefits that support health, family, and future. We offer a comprehensive benefits package that includes:

Health & Wellness: Medical, dental, vision, HSA with company match, dependent care FSA, life & disability coverage, voluntary plans, legal/ID protection, pet insurance, EAP

Financial: 401(k) with company match, annual bonus based on company performance, referral bonuses, discounts, phone allowance; field roles: travel pay, per diem, company-paid lodging, and company vehicle (if applicable)

Time Off & Flexibility: Flexible PTO for salaried roles; starting at 15 days (PTO with 2 floating holidays) for hourly roles; paid holidays, floating holidays, parental leave, bereavement leave, and hybrid/remote options

Career Growth: Tuition reimbursement, annual professional development grants, online learning resources, leadership programs, and internal growth opportunities

Additional Benefits: Recognition programs, scholarships and educational stipends for children, company paid sabbaticals and company outings with access to local events.

Note: benefits eligibility may be based on employment status, tenure, location, or other factors

Classification:

Non-Exempt Hourly

Location:

1560 Fishinger Rd, Columbus, OH 43221

Schedule:

Monday through Friday, 9:00 AM–5:00 PM, onsite in Columbus, OH

Job Summary:

The Specialist, Client Support is a generalist support role responsible for helping coordinate customer, vendor, and internal activities throughout the IT asset disposition lifecycle. This person supports the day-to-day execution of ITAD projects by managing communications, coordinating logistics, maintaining accurate records, tracking asset movement, supporting reporting, and assisting with billing and reconciliation tasks.

This role serves as a key point of contact for customers, vendors, processors, and internal teams to help ensure assets are picked up, processed, reported, invoiced, and followed through accurately and on time. The position requires strong organization, communication, attention to detail, working knowledge of ITAD operations, and familiarity with the Veridy platform to support accurate project tracking, reporting, reconciliation, and client service delivery.

Essential Duties and Responsibilities:

Manage shared support inboxes and ensure customer, vendor, and internal communications are logged and tracked in CRM systems such as Salesforce, Cirrus, or Veridy.
Respond to customer, vendor, and partner inquiries by phone and email in a timely and professional manner.
Prepare and distribute customer quotes, vendor requests, and project-related documentation.
Coordinate ITAD logistics, including scheduling asset pickups, tracking shipment or pickup status, and monitoring asset movement through project completion.
Maintain accurate CRM data, client records, project details, and asset disposition information.
Review manifests, vendor reports, and processor reports for accuracy.
Reconcile discrepancies between expected and actual asset counts, services, charges, or reporting data.
Generate Expected vs. Actual reports and other operational updates as needed.
Support billing and administrative processes, including invoicing, payment tracking, vendor bill processing, reconciliations, and collections follow-up.
Monitor dashboards, task queues, workflows, and follow-up items to ensure daily activities are completed on time.
Assist internal teams with reporting, documentation, and general administrative support related to ITAD service delivery.
Supports continuous improvement by following established processes, identifying inefficiencies or issues, and contributing to solutions that improve safety, quality, and productivity. Leverages available tools and technologies, including AI-enabled solutions, where appropriate to improve efficiency and streamline work.

Managerial Responsibility

This position does not have direct reports.

Travel/Shift Requirements

This position does not require travel.

Physical Demands

The position requires frequent sitting and keyboarding.
This position is expected to occasionally lift up to 10 pounds.

Skills and Abilities Required

Strong written and verbal communication skills for interacting with clients, vendors, and internal stakeholders.
Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
Attention to detail with a focus on data accuracy, auditing, and reconciliation.
Proficiency in managing and navigating CRM systems (e.g., Salesforce) and shared inbox platforms.
Organizational skills to track and manage multiple projects, manifests, and workflows simultaneously.
Problem-solving skills to address discrepancies in reports, manifests, and client/vendor information.
Ability to coordinate logistics and scheduling across multiple stakeholders.
Competency in basic financial processes, including invoicing, reconciliation, and payment tracking.
Ability to follow up consistently on outstanding tasks, leads, and communications.

Education and Experience Required

High school diploma required.
0-2 years of relevant Client Support experience required

#indsj

Telamon Corporation is an Equal Opportunity Employer and is committed to providing equal employment opportunities to all employees and applicants for employment. Telamon does not and will not discriminate against any applicant because of race, color, religion, age, national origin, disability, sex (including sexual orientation and gender identity), marital status, veteran or military status, or any other characteristic protected by law. Telamon Corporation makes all employment decisions in a non-discriminatory manner.

Quick Apply

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