Top 25 Level it support desk technician Jobs in Columbus

Help Desk Technician
Astute Technology Management —Columbus, OH
- $19 - $24 an hour
- Full-time
- Mid-level
- Office
- Windows
- AD&D insurance
- Paid holidays
Quick Apply
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
- $25.66 - $30.06 an hour
- Full-time
- Hybrid work
- Mid-level
- 3 years
- Travel
- Disability insurance
- Health insurance
Quick Apply
Jr. Data Center Technician (On-site - New Albany)
Thinkon Inc —New Albany, OH
- $47,000 - $47,800 a year
- Full-time
- Mid-level
- In-person
- 2 years
Quick Apply
14d
It Help Desk Support Technician - OH
Beacon Specialized Living —Worthington, OH
- $54,000 - $57,000 a year
- Full-time
- Pass drug screening
- English
- Driver's License
Quick Apply
TP- Desktop Support Analyst
TP Mechanical Contractors LLC —Columbus, OH
- Microsoft Outlook
- 5 years
- Mid-level
Quick Apply
TP- Desktop Support Analyst
TP Mechanical —Columbus, OH
- Full-time
- Microsoft Outlook
- 5 years
- Mid-level
Software Support Technician
Quantum Health —Dublin, OH
- Computer Science
- Office
- Windows
Quick Apply
POS Support Agent
Express Wash Concepts LLC —Etna, OH
- Weekends as needed
- Hospitality
- Experience equivalent to degree accepted
- 1 year
- Health savings account
- Disability insurance
Quick Apply
Student Relations Technician
FLEX HIGH OHIO —Columbus, OH
- $16.40 an hour
- Full-time
- Microsoft Outlook
- High school
- Computer literacy
- Opportunities for advancement
Patient Care Technician - PCT
Fresenius Medical Care —Columbus, OH
- Full-time
- Inventory control
- Heavy lifting
- Laboratory experience
- Paid training
- Health insurance
Patient Care Technician Preceptor - PCT CCHT Dialysis
Fresenius Medical Care —Columbus, OH
- Full-time
- Inventory control
- Heavy lifting
- Customer service
12d
Assistant Project Manager - Construction Division
Mid-Ohio Air Conditioning —Columbus, OH
- $72,000 - $75,000 a year
- Background check
- Clean driving record
- Oracle
- Paid holidays
- Disability insurance
Quick Apply
10d
Sr. Engineer - Service Desk N 4B
Genpact LLC —Alexandria, OH
- $70,000 - $80,000 a year
- Weekends as needed
- Microsoft Outlook
- No experience needed
- English
Quick Apply
Military Service - U.S. Navy, Information Technology Professional
U.S. Navy —United States
- $67,000 - $85,000 a year
- Full-time
- Background check
- High school diploma or GED
- Bachelor's degree
- Loan repayment program
- Health insurance
4d

Related jobs to explore

Based on your search for level it support desk technician

Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply

Show more related jobs

Explore jobs in cities nearby

Check out jobs in cities near your current location, Columbus

Help Desk Technician
Astute Technology Management —Columbus, OH
Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported.
$19 - $24 an hour
Quick Apply
IT Help Desk Technician
Integrated Services for Behavioral Health —Columbus, OH
Under indirect supervision, this position will also provide responses to telephone calls, email requests, helpdesk tickets, and direct staff requests for…
$25.66 - $30.06 an hour
Quick Apply

Show more jobs in cities nearby

I want to receive the latest job alert for level it support desk technician in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

level it support desk technician jobs near columbus

Help Desk Technician

Astute Technology Management
Columbus, OH

Quick Apply

Job Details

Full-time
$19 - $24 an hour

Benefits

AD&D insurance
Paid holidays
Disability insurance
Dental insurance
Paid time off
Flextime
Cell phone reimbursement
401(k) 4% Match
Vision insurance
401(k) matching

Qualifications

Windows
High school diploma or GED
Computer hardware
Desktop (troubleshooting support)
Networking equipment (troubleshooting support)
macOS administration
macOS

Full Job Description

Location: Columbus, Ohio
Regular Hours: 40 per week, M-F, office open 7am to 6pm EST
Pay Range: $19.00 to $24.00 Hourly
Employment Type: Full-time
Exempt Status: Non-Exempt
PTO Classification: H1

**This position is on-site in our Columbus, Ohio office. Hybrid privilege available after 90 days of employment.

Who We Are

At Astute Technology Management, we're more than just an IT services provider-we're a team of passionate professionals committed to helping small and mid-sized businesses thrive. Based in Central Ohio and growing across the Eastern U.S., we deliver smart, reliable IT solutions-from cybersecurity and network management to outsourced support. Our clients count on us because we're responsive, resourceful, and genuinely invested in their success.

Position Overview

As a Help Desk Technician, you'll be the first point of contact for our clients' end users -solving problems, sharing knowledge, and making their day easier. You'll work alongside a team that's upbeat, curious, and always ready to jump in. If you enjoy fast-paced work, take pride in helping others, and love figuring things out, this role is a great fit.

Key Responsibilities

Serve as the first point of contact for support, responding promptly and kindly to calls and emails, and ensuring every client feels heard and supported.
Open, document, and resolve Help Desk tickets efficiently, keeping records accurate and clients updated throughout the process.
Gather and document incident details during first-level phone support, making sure client needs and expectations are clearly understood and communicated.
Follow company guidelines for ticket creation and triage, updating information as needed and ensuring fair distribution of workload among the team.
Provide expert support for mobile devices, desktops, laptops (Windows and Mac), and Microsoft 365, including installation, configuration, and troubleshooting.
Proactively address hardware, software, network, and printing issues, and facilitate new device setups on client networks.
Conduct and document network audits, and maintain up-to-date client infrastructure records.
Keep clients informed about the progress of their requests and any changes or outages, ensuring transparency and trust.

Qualifications

Minimum 2 years' experience in Help Desk or Technical Support.
High School diploma or equivalent
Exemplary customer service skills and a client-first mindset.
CompTIA A+ and Network+ (or commitment to complete within 6 months of hire).
MTA - Operating, Networking, and Security Fundamentals (or equivalent).
Basic network troubleshooting skills.
Experience supporting Windows and MacOS environments.
Strong communication, active listening, and problem-solving skills.
Ability to multi-task, adapt quickly, and work well in a team.

Benefits

100% paid employee health care premium
100% paid employee AD&D, STD, and LTD premiums
401(k) or Roth with 4% company match (fully vested on eligibility after 90 days)
Low-cost dental and vision coverage
Financial assistance for ongoing professional development and training
Monthly mobile phone allowance
15 days PTO annually (accrued) and Flex Time
6 paid holidays
Client review spot bonuses

Working Conditions

Hybrid role requiring regular office presence
Sitting for extended periods of time
Dexterity of hands and fingers to operate a computer equipment, and similar tools

Why Astute?

We're committed to your growth and well-being. You'll join a team that values your expertise, encourages learning, and celebrates success. If you're ready to make a difference for our clients and your colleagues, we'd love to meet you.

Ready to join a team that values your growth and puts clients first? Apply today and help us deliver exceptional IT services across the region.

Quick Apply

Refine Your Search

level it support desk technician jobs in columbus

Help Desk Technician

IT Help Desk Technician

Jr. Data Center Technician (On-site - New Albany)

It Help Desk Support Technician - OH

TP- Desktop Support Analyst

TP- Desktop Support Analyst

Software Support Technician

POS Support Agent

Student Relations Technician

Patient Care Technician - PCT

Patient Care Technician Preceptor - PCT CCHT Dialysis

Assistant Project Manager - Construction Division

Sr. Engineer - Service Desk N 4B

Military Service - U.S. Navy, Information Technology Professional

Related jobs to explore

Explore jobs in cities nearby

I want to receive the latest job alert for level it support desk technician in columbus

Explore jobs in more locations

Job Seeker Tools

Employer Tools

Browse

Stay Connected