Top 801 Member relationship representative Jobs in Columbus

Member Service Representative III (Personal Banker - Sales)
KEMBA Financial Credit Union —Columbus, OH
- $23.50 - $26.50 an hour
- Full-time
- Mid-level
- Organizational skills
- 2 years
Quick Apply
Member Service Representative II (Personal Banker - Sales)
KEMBA Financial Credit Union —Pickerington, OH
- $22 - $24 an hour
- Full-time
- Mid-level
- Organizational skills
- 1 year
Quick Apply
14d
Customer Service Representative
Forward Air —Groveport, OH
- $21.50 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
Quick Apply
10d
Call Center Representative
Eco Plumbers, Electricians, and HVAC Technicians —Hilliard, OH
- $22 - $23 an hour
- Full-time
- Background check
- Pass drug screening
- 1 year
Quick Apply
Customer Service Representative
Foxfruit —Columbus, OH
- $3,775 - $4,450 a month
- Full-time
- High school diploma or GED
- Communication skills
- Entry level
Quick Apply
1d
Customer Service Representative - State Farm Agent Team Member
Vadim Vinokur - State Farm Agent —Columbus, OH
- $45,000 - $65,000 a year
- Full-time
- Children
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
4d
Financial Clearance Representative L1 (PreReg)
Ohio State University Physicians —Columbus, OH
- $16.59 - $24.89 an hour
- Full-time
- Remote
- Computer literacy
- HIPAA
- Microsoft Office
- Wellness program
- Paid holidays
Customer Service Representative - State Farm Agent Team Member
Anthony Pelfrey - State Farm Agent —Westerville, OH
- $22 - $26 an hour
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
Customer Service Representative - State Farm Agent Team Member
Adam Deel - State Farm Agent —Columbus, OH
- $50,000 - $75,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Lease Admin Coordinator II - REMOTE
Ryder System —Columbus, OH
- $18.25 - $18.50 an hour
- Remote
- Research
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
11d
Reservations Coordinator
Hyatt Regency Columbus —Columbus, OH
- Full-time
- Microsoft Outlook
- Office
- Hotel
- Health insurance
- Dental insurance
1d
Customer Service Representative - State Farm Agent Team Member
Nick Cone - State Farm Agent —Pickerington, OH
- $50,000 - $70,000 a year
- Full-time
- Office
- Communication skills
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Account Representative - State Farm Agent Team Member
Vadim Vinokur - State Farm Agent —Columbus, OH
- $60,000 - $80,000 a year
- Full-time
- Children
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
14d
Full-time Sales Teammate
Buckle —Columbus, OH
- Weekends as needed
- No experience needed
- Cleaning
- Entry level
- Paid time off
- Employee assistance program
Quick Apply
2d
Field Support Representative, Client Services - Ohio
Sidecar Health —Grove City, OH
- $50,000 - $54,000 a year
- Bilingual
- Travel
- In-person
- Paid holidays
- Health insurance
Account Representative - State Farm Agent Team Member
Janna Bidlack - State Farm Agent —Columbus, OH
- $60,000 - $80,000 a year
- Full-time
- Communication skills
- Entry level
- Health insurance
- Paid time off
Quick Apply
GOVERNMENT RELATIONS EASTERN STATES REPRESENTATIVE
AMERICAN MOTORCYCLE ASSOCIATION —Pickerington, OH
- Full-time
- Mid-level
- 3 years
- Analysis skills
Quick Apply
Customer Service Associate I
Cass Information Systems Inc. —Columbus, OH
- Overtime
- Hybrid work
- Writing skills
- Research
- Office
Maintenance Technician
GoldOller Real Estate Investments —Columbus, OH
- $23 - $25 an hour
- Weekends as needed
- Office
- High school diploma or GED
- Driver's License
- Paid parental leave
- Paid holidays
Quick Apply
7d
Inside Sales Representative
Air Control Products —Columbus, OH
- Full-time
- Research
- Mid-level
- Bachelor's degree
- Health insurance
- Dental insurance
Quick Apply

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Member Service Representative III (Personal Banker - Sales)

KEMBA Financial Credit Union -
Columbus, OH

Quick Apply

Job Details

Full-time
$23.50 - $26.50 an hour

Qualifications

Mid-level
Organizational skills
2 years
Communication skills

Full Job Description

Title: Member Services Representative III

Reports to: Branch Manager

Supervises: None

Status: Non-Exempt

Objective

The Member Services Representative III is a results-driven position responsible for performing a broad variety of Member focused sales and service-related activities at a high level that help enrich the financial lives of our member. This high-contact sales position requires the ability to deal effectively with Members and other KEMBA Associates in person, by telephone and in writing.

Duties and Responsibilities

Assumes responsibility for the effective and professional performance of Member sales and service-related functions:
- Recommends products and services that assists in meeting Member's financial needs
- Resolves Member issues through listening, problem solving, and offering solutions
- Meets or exceeds all sales, service and productivity goals established for this position
- Answers and responds to Member inquiries and questions
- Performs file maintenance and account changes as necessary
- Assumes teller line functions including, but not limited to, transactions for business members, balancing drawer, vault, and recycler
- Assists members both inside and outside with ITM machines
- Maintains audit controls including, but not limited to, dual control, key control, logs/reports, alarms, safe deposit box, and all teller-related audit responsibilities
Professionally services basic member activity, including, but not limited to:
- Processes change of address and add additional names to accounts
- Places check orders and orders replacement ATM/debit cards
- Sets up direct deposit and processes wire transfers and stop payments
- Processes printouts statements and check copies as requested
- Opens direct deposits
Establishes and maintains professional relationships with Members:
Resolves Member requests and questions promptly, courteously, and professionally
Keeps Members informed of Credit Union services and policies
Maintains and projects the Credit Union’s professional reputation
Assumes responsibility for establishing and maintaining effective coordination and working relationships with staff and management:
Works as a team member with other KEMBA Associates
Keeps supervisor informed of area activities and significant problems
Completes required reports and records accurately and promptly
Attends meetings as required
Maintains an up-to-date status of all sales support and processing activity with routine reporting to management
Regularly attends community events and serves as an advocate for KEMBA and the branch
Registers with the Nationwide Mortgage Licensing System (NMLS) as a Mortgage Loan Originator (MLO) and maintains and renews the registration in addition to completing related compliance training as directed by KEMBA
Performs all duties in a manner that is fully compliant with applicable industry regulations as well as KEMBA policy and procedures
Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
On a self-direct basis, continues to improve individual level of competency through training and certification on established educational programs
Relates to others beyond giving and receiving instructions:
- Communicates with coworkers or peers without exhibiting behavioral extremes
- Performs work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
- Responds appropriately to feedback from a supervisor
Performs other duties as assigned

Required Qualifications

High school diploma or equivalent education or experience
Three or more years of experience in a high-performance sales environment with individual goals
Two or more years of strong sales and customer experience results
Prior experience in a financial/banking institution preferred
Strong organizational skills and attention to detail
Must value a high degree of accuracy
Professional demeanor
Effective communication skills
Basic PC skills (Windows)
Assertive problem-solving skills

Physical Demands

The physical demands listed below represent those necessary to perform the essential functions of this role. Reasonable accommodation may be provided to enable individuals with disabilities to perform these functions.

The employee is regularly required to sit, use their hands, reach with arms, and communicate verbally and orally. Occasional standing, walking, and lifting of objects up to 25 pounds are required. Vision requirements include close, distance vision, and focus adjustment.

#RETKMB

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Refine Your Search

member relationship representative jobs in columbus

Member Service Representative III (Personal Banker - Sales)

Member Service Representative II (Personal Banker - Sales)

Customer Service Representative

Call Center Representative

Customer Service Representative

Customer Service Representative - State Farm Agent Team Member

Financial Clearance Representative L1 (PreReg)

Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Lease Admin Coordinator II - REMOTE

Reservations Coordinator

Customer Service Representative - State Farm Agent Team Member

Account Representative - State Farm Agent Team Member

Full-time Sales Teammate

Field Support Representative, Client Services - Ohio

Account Representative - State Farm Agent Team Member

GOVERNMENT RELATIONS EASTERN STATES REPRESENTATIVE

Customer Service Associate I

Maintenance Technician

Inside Sales Representative

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