Top 13 Mobile advanced technical support representative Jobs in Columbus

IS BU Engineer - Columbus
Turner Construction Company —Columbus, OH
- Computer Science
- Mid-level
- Windows
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
- On call
- System design
- Mid-level
- SQL
Quick Apply
Client Services Specialist
Electronic Data Payment Systems —Johnstown, OH
- $25,000 - $45,000 a year
- Overtime
- Microsoft Outlook
- Research
- Mid-level
SUE Field Supervisor
AECOM —Columbus, OH
- $85,000 - $110,000 a year
- Full-time
- Hybrid work
- Background check
- CPR Certification
- Microsoft Excel
- AD&D insurance
- Employee stock purchase plan
Program Manager NASA SEWP VI
WidePoint —Columbus, OH
- $140,000 - $175,000 a year
- Hybrid work
- Microsoft Excel
- Office
- Travel
8d
Traveling Special Systems Engineer - MSG - Data Centers
Turner Construction Company —Columbus, OH
- Full-time
- 6 years
- Construction site
- Office
Infrastructure Engineer
FlightSafety International —Columbus, OH
- Azure
- Research
- 3 years
AI Engineer
Fiserv —Columbus, OH
- $109,000 - $182,400 a year
- Full-time
- Computer Science
- Office
- US work authorization
- Employee stock purchase plan
- Paid holidays
Data Security Engineer
Fiserv —Columbus, OH
- $109,000 - $182,400 a year
- Full-time
- Computer Science
- Office
- Windows
- Employee stock purchase plan
- Paid holidays
Senior Software Engineer in Test
FlightSafety International —Columbus, OH
- Azure
- 5 years
- SQL
22h
Program Manager NASA SEWP VI
WidePoint Corporation —Columbus, OH
- Hybrid work
- Microsoft Excel
- Office
- Travel
8d
Traveling Special Systems Manager - MSG - Data Centers
Turner Construction Company —Columbus, OH
- Full-time
- Construction site
- Office
- Ability to climb stairs

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IS BU Engineer - Columbus
Turner Construction Company —Columbus, OH
Bachelor’s degree in information services, computer science, operations, management, or a related field and minimum of 3 years of progressively responsible…
Sr. Analyst, Enterprise Service Desk
ABACUS —Columbus, OH
Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies,…
Quick Apply

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mobile advanced technical support representative jobs near columbus

IS BU Engineer - Columbus

Turner Construction Company -
Columbus, OH

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Job Details

Qualifications

Mobile device support
Wireless networking
Laptop (troubleshooting support)
Configuration management
Server backup and recovery
Windows
Printer (troubleshooting support)
Software installation
Android
Microsoft System Center
Disaster recovery implementation
Productivity software support
Computer hardware
Desktop (troubleshooting support)
Customer support ticket management
Malware removal support
WAN
DNS
Productivity software
Lean management
Desktop administration
Antivirus software
Peripheral hardware support
Ticketing system technical support

Full Job Description

Primary support for end users on all technology or systems related issues at the local level. Plan, coordinate, and deploy information system technology at business unit and job site locations. Act as liaison between Information Services and the business for technology implementation.

Essential Duties & Responsibilities:

Independently troubleshoot and resolve end user issues in the areas of voice, data, applications, commercial software, workstation configuration and problem resolution.
Resolve advanced technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems within business unit.
Manage equipment vendors, supplying computers and services necessary for the operation of the business unit.
Manage and advise on end user hardware and software requests and identify appropriate options based on software or system functional specifications.
Provide complete recovery from disaster or failure of equipment identified during daily system backups of the local server and other mission critical business unit infrastructure.
Develop and maintain up-to-date documentation of the local technology infrastructure.
Enforce Turner's information services policies, procedures, and standards relating to infrastructure systems, components, applications and services.
Manage and control the allocation of mobile device equipment.
Initiate and implement projects following Turner IS methodology for Change Management including scope, schedule and budget.
Document and resolve escalated end user issues; provide continuous updates on the status of resolution efforts.
Provide information services briefings during management meetings.
Train end users on Turner standard software tools.
Manage inventories of software, versions and applications of desktop computers. Control additions, deletions and changes in equipment assigned to the unit.
Perform other duties as necessary.

#LI-TC1

Qualifications:

Bachelor’s degree in information services, computer science, operations, management, or a related field and minimum of 3 years of progressively responsible experience in a directly related area, where both professional and management capabilities have been clearly demonstrated, or an equivalent combination of education, experience and appropriate certifications such as A+, Network+, MCP or MCSE.
Demonstrated proficiency with Windows Server administration, active directory and DNS.
Advanced knowledge of LAN/WAN computer environments and concepts.
Extensive knowledge of PC and peripheral support.
Experience supporting multiple desktop and laptop technologies
Demonstrated strong interpersonal and communication skills in a professional and effective manner.
Expertise using and supporting:
All versions of Windows.
Client server operations, security, networking topology, business recovery and their interrelationships.
All versions of Microsoft Office installation and support
Malware/spyware/anti-virus software
Multi-function Printer and Scanners
Android and iPhone
Windows wireless technology
Microsoft Service Center or equivalent ticket management system experience
Microsoft System Center Configuration Manager (SCCM) reports/ software automation
Demonstrated ability to apply lean principles and concepts

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to stand and walk. The employee is occasionally required to climb or balance and stoop, kneel, or crouch. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. This position travels regularly by motor vehicle, and occasionally by train /air.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is sometimes exposed to moving mechanical parts. The employee is occasionally exposed to airborne particles or caustic chemicals. The noise level in the work environment is usually moderate.

Turner is an Equal Opportunity Employer - race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or other characteristics protected by applicable law.

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Refine Your Search

mobile advanced technical support representative jobs in columbus

IS BU Engineer - Columbus

Sr. Analyst, Enterprise Service Desk

Client Services Specialist

SUE Field Supervisor

Program Manager NASA SEWP VI

Traveling Special Systems Engineer - MSG - Data Centers

Infrastructure Engineer

AI Engineer

Data Security Engineer

Senior Software Engineer in Test

Program Manager NASA SEWP VI

Traveling Special Systems Manager - MSG - Data Centers

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