Top 2 Patient service representative ii Jobs in Columbus

Patient Service Representative II
Columbus Arthritis Center —Columbus, OH
- Full-time
- HIPAA
- Clinic
- Computer skills
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Patient Service Representative II
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Collect patient payments, post transactions, and balance the cash drawer daily. Open and close the office and assist with front-desk operations as needed.
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Patient Service Representative II

Columbus Arthritis Center -
Columbus, OH

Quick Apply

Job Details

Full-time

Qualifications

Customer communication

Full Job Description

Columbus Arthritis Center is one of the largest rheumatology practices in Ohio, committed to delivering exceptional, compassionate care in a respectful and welcoming environment. We believe our people are the foundation of our success and are dedicated to supporting employee growth, engagement, and teamwork.

We are currently seeking a full-time Medical Receptionist to join our Patient Services Team at our Dublin Road location near Grandview. This is a Monday - Thursday, 8:00 AM - 6: 00 PM position. It is often the first point of contact for our patients and plays a vital role in creating a positive patient experience.

What You’ll Do

Greet and assist patients and visitors in a courteous, professional, and compassionate manner
Schedule and reschedule patient appointments accurately using the NextGen system
Facilitate patient flow by notifying clinical staff of patient arrivals
Verify patient demographics, registration forms, and insurance information
Collect patient payments, post transactions, and balance the cash drawer daily
Respond to patient questions and concerns with empathy and professionalism
Maintain patient privacy and confidentiality in compliance with HIPAA
Open and close the office and assist with front-desk operations as needed
Communicate effectively with providers and staff to ensure coordinated care

What We’re Looking For

Strong attendance, punctuality, and reliability
Excellent customer service and communication skills
Professional demeanor with a positive, patient-centered attitude
Ability to multitask and remain calm in a fast-paced environment
Strong attention to detail and accuracy
Comfort using computers and electronic health records
Ability to lift up to 25 lbs and alternate between sitting and standing throughout the day

Work Environment

Primarily front-desk and computer-based work
Extended periods of sitting or standing
Collaborative outpatient clinical setting
Why Join Columbus Arthritis Center
Stable, weekday schedule — no evenings or weekends
Supportive team environment
Opportunity to grow within a large, well-established specialty practice
Be part of a mission-driven organization focused on compassionate care

Other Duties

This job description is not all-inclusive regarding the activities, tasks, duties, or responsibilities that are required of the associate in this job. Tasks, duties, and responsibilities may change at any time, with or without notice.

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Patient Service Representative II

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