Top 575 Senior software product Jobs in Columbus

Product Specialist
Health Care Logistics —Grove City, OH
- Full-time
- Mid-level
- Office
- Quality control
Quick Apply
7d
Senior Full Stack Software Engineer - Claims Technology
Liberty Mutual —Columbus, OH
- $106,000 - $197,000 a year
- Full-time
- Hybrid work
- 5 years
- System design
- Master's degree
14d
Senior Product Management Specialist
Branch Insurance —Columbus, OH
- $96,600 - $138,000 a year
- Full-time
- Remote
- Research
- 3 years
- Product management
- Health insurance
- Dental insurance
4d
INJECTION MOLDING MAINTENANCE TECH III - 1ST & 2ND SHIFT
Stanley Electric U.S. —London, OH
- $35.27 an hour
- Overtime
- Office
- 8 years
- Organizational skills
- Health insurance
- Dental insurance
Quick Apply
Service Technician (Levels I, II, III)
Mobile Air & Power Rentals —Reynoldsburg, OH
- Overtime
- Background check
- Customer service
- DOT physical examination
- Dental insurance
- Paid time off
Quick Apply
SAP PaPM Configuration Engineer
Liberty Mutual —Columbus, OH
- $83,000 - $154,000 a year
- Full-time
- Hybrid work
- Mid-level
- SQL
- Analysis skills
Senior Appraiser (247840)
Newmark —Columbus, OH
- Full-time
- Background check
- Writing skills
- 3 years
- Health insurance
- 401(k)
Quick Apply
Tax Partner - Public Accounting (JC432)
ilocatum —Columbus, OH
- $175,000 - $250,000 a year
- Full-time
- CPA
- Office
- Travel
- Relocation assistance
Quick Apply
Director, Engineering - USRM Property & Specialty
Liberty Mutual —Columbus, OH
- $156,000 - $281,000 a year
- Full-time
- Hybrid work
- Computer Science
- System design
- Office
Mechanical Project Manager
Tate Access Floors Inc —Columbus, OH
- $90,000 - $120,000 a year
- Full-time
- Hybrid work
- Background check
- Ability to walk for extended periods
- 5 years
- Health insurance
- Dental insurance
Quick Apply
EHS COORDINATOR - 2ND SHIFT
JEFFERSON INDUSTRIES CORPORATION —West Jefferson, OH
- Full-time
- Computer literacy
- Bachelor of Science
- Basic math
- Paid holidays
- Disability insurance
Senior Product Design Engineer
Aminov Search Partners —Columbus, OH
- $100,000 a year
- Full-time
- 6 years
- Mentoring
- Senior level
Quick Apply
Tax Director
Everforth —Columbus, OH
- Full-time
- CPA
- ERP systems
- Office
- Profit sharing
- Commuter assistance
Quick Apply
8d
Privacy Senior Associate
Crowe —Columbus, OH
- $65,800 - $135,400 a year
- Full-time
- Remote
- Data analysis skills
- HIPAA
- Research
Quick Apply
13d
Senior Product Lead
TELUS Digital —Columbus, OH
- $100,000 - $128,000 a year
- Full-time
- Hybrid work
- 5 years
- Research
- Office
10d
Senior Software Engineer - Automation
Gifthealth Inc —Columbus, OH
- $152,678 - $199,847 a year
- Overtime
- Remote
- Computer science
- Computer Science
- 5 years
Quick Apply
Senior Technical Product Owner
Bread Financial —Columbus, OH
- $97,900 - $204,000 a year
- Full-time
- Hybrid work
- 5 years
- High school diploma or GED
- Bachelor's degree
- Paid parental leave
- Paid holidays
Senior Quality Assurance Engineer
Western Alliance Bank —Columbus, OH
- Full-time
- 7 years
- Office
- SQL
- Wellness program
- Health insurance
5d
Senior Product Management Specialist
Branch Financial, LLC —Columbus, OH
- $96,600 - $138,000 a year
- Full-time
- Remote
- Research
- 3 years
- Product management
- Health insurance
- Dental insurance
Quick Apply
4d
Senior Product Designer
Facilities Management Express —Columbus, OH
- $90,000 - $110,000 a year
- Full-time
- Background check
- Office
- Mentoring
- Disability insurance
- Health insurance
Quick Apply

I want to receive the latest job alert for senior software product in columbus

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

senior software product jobs near columbus

Senior Software Engineer jobs in Columbus, OH

Full Stack Developer jobs in Columbus, OH

Senior Product Designer jobs in Columbus, OH

Configuration Engineer jobs in Columbus, OH

Director Of Engineering jobs in Columbus, OH

Mechanical Project Manager jobs in Columbus, OH

Tax Director jobs in Columbus, OH

Product Design Lead jobs in Cincinnati, OH

Product Manager jobs in Seattle, WA

Product Design Lead jobs in Detroit, MI

Product Design Lead jobs in San Bruno, CA

Product Design Lead jobs in Richmond, VA

Senior Product Specialist jobs in Phoenix, AZ

Senior Product Specialist jobs in Parsippany Troy Hills, NJ

Senior Product Specialist jobs in Santa Ana, CA

Senior Product Specialist jobs in Las Vegas, NV

Child Life Specialist jobs in South Carolina

Bonaventure Senior Living jobs in Vancouver, WA

Clinical Documentation Specialist jobs in Las Vegas, NV

Product Specialist jobs in Los Angeles, CA

Product Specialist

Health Care Logistics -
Grove City, OH

Quick Apply

Job Details

Full-time
7 days ago

Qualifications

Customer communication
Requirements design
Managing clients in a customer support role
Customer support ticket management
System requirements definition
Analysis (software development lifecycle)
Ticketing system technical support

Full Job Description

The Product Specialist is a key contributor within Health Care Logistics' technology product team, supporting an assigned product within the technology portfolio. Working under the guidance of the Senior Product Specialist, this role serves as the front line of customer support and product operations — owning the support pipeline, executing QA test plans, handling standard system configurations, and documenting customer feedback. This is a learning-and-doing role — the Product Specialist builds deep product knowledge through hands-on customer engagement and develops the skills needed to grow into a Senior Product Specialist or Product Owner over time. Success is measured by quality of customer support, responsiveness, reliability in follow-through, and growing product expertise.

2+ years of experience in a customer-facing product support, implementation, technical account management, or help desk role — or equivalent experience in a structured internship or associate-level position.
Familiarity with gathering customer requirements and documenting them in structured formats such as configuration plans, issue tickets, or workflow descriptions.
Hands-on experience performing functional testing or QA on software, or a demonstrated aptitude for learning structured testing processes.
Experience managing customer issues using a ticketing or issue tracking system, with the ability to categorize, prioritize, and follow through to resolution.
Working proficiency with productivity and collaboration tools — for example, an issue tracker (such as Jira), a knowledge base or wiki (such as Confluence), and a modern office suite.

Preferred

Experience supporting connected hardware products (sensors, scanners, RFID, IoT devices) in a customer-facing role
Familiarity with healthcare, pharmacy, or regulated supply chain environments.
Background in technical writing, customer enablement, or developer-adjacent product roles.
Interest in growing toward product strategy, Agile product ownership, or team leadership over time.

Core Competencies

Competency

Description

Technical Aptitude

The ability to quickly learn, understand, and apply new technologies, tools, and technical concepts relevant to the role.

Attention to Detail

The practice of consistently producing accurate, thorough, and high-quality work by catching errors and ensuring completeness.

Cross-Functional Collaboration

The ability to work effectively with people from different departments, disciplines, or functional areas toward shared goals.

Accountability

The practice of taking full ownership of one's responsibilities, commitments, and outcomes — including mistakes — without deflecting blame.

Continuous Learning

A sustained commitment to acquiring new knowledge, skills, and perspectives — both formally and through self-directed effort.

Documentation

The ability to create clear, organized, and maintainable written records of processes, decisions, configurations, and procedures.

Competencies are drawn from the Core Competency Library.

In addition to the competencies listed above, this role requires foundational proficiency in verbal and written communication, time management, and customer service.

Working Conditions & Physical Requirement

Primarily office-based with hybrid flexibility; occasional travel to customer sites or HCL satellite locations as needed for implementations and product reviews.
May require flexibility outside standard business hours to support customer go-lives, release windows, and urgent customer issues.
Extended periods of sitting and computer use.

Customer Support & Issue Management

Serve as the primary point of contact for customer support inquiries, owning issues from intake through resolution and escalating complex problems to the Senior Product Specialist.
Maintain and manage the customer issue tracker, ensuring all support requests are logged, categorized, prioritized, and resolved or escalated within established response time expectations.
Track and report on support volume, resolution times, issue categories, and customer satisfaction trends, providing visibility to the product team on where the product is succeeding and where it's falling short.

Customer Implementation & Configuration

Participate in requirements gathering sessions with new customers alongside the Senior Product Specialist, documenting workflows, constraints, and configuration decisions.
Perform standard system configuration and account setup for new customer deployments, following established playbooks and templates.
Produce and maintain customer-specific configuration documentation that supports go-live, ongoing support, and future changes.
Support the implementation team on installation activities — including hardware staging, network coordination, and on-site or remote cutover assistance — under the direction of the Senior Product Specialist.

Product Development Support

Contribute to the development of user stories and acceptance criteria by providing customer context, reproduction steps, and field observations — working with the Senior Product Specialist to refine and finalize.
Execute quality assurance test plans on bug fixes and new features prior to release, following regression procedures defined by the Senior Product Specialist and flagging issues for review.
Triage and document suspected product defects from both QA testing and customer-reported issues, providing the development team with clear reproduction steps and contextual information to support efficient resolution.

Customer Enablement & Documentation

Author and maintain end-user documentation, quick reference guides, and operational SOPs that reduce dependence on direct support.
Use insights from support interactions to identify gaps in customer training or documentation, recommending updates that address common user confusion or workflow errors.

Quick Apply

Refine Your Search

senior software product jobs in columbus

Product Specialist

Senior Full Stack Software Engineer - Claims Technology

Senior Product Management Specialist

INJECTION MOLDING MAINTENANCE TECH III - 1ST & 2ND SHIFT

Service Technician (Levels I, II, III)

SAP PaPM Configuration Engineer

Senior Appraiser (247840)

Tax Partner - Public Accounting (JC432)

Director, Engineering - USRM Property & Specialty

Mechanical Project Manager

EHS COORDINATOR - 2ND SHIFT

Senior Product Design Engineer

Tax Director

Privacy Senior Associate

Senior Product Lead

Senior Software Engineer - Automation

Senior Technical Product Owner

Senior Quality Assurance Engineer

Senior Product Management Specialist

Senior Product Designer

I want to receive the latest job alert for senior software product in columbus

Related Searches

Explore jobs in more locations

Preferred

Working Conditions & Physical Requirement

Customer Support & Issue Management

Customer Implementation & Configuration

Product Development Support

Customer Enablement & Documentation

Job Seeker Tools

Employer Tools

Browse

Stay Connected