Top 8 Desk agent Jobs in Columbus Ms

Front Desk Supervisor
Courtyard Columbus —Columbus, MS
- $16 an hour
- Full-time
- Background check
- Mid-level
- Hotel
- Health insurance
- Dental insurance
Quick Apply
Front Desk
Certified Hospitality —Columbus, MS
- Part-time
- Hotel
- Front desk
- Entry level
Quick Apply
Licensed Final Expense Sales Agent (LHA083126)
SelectQuote —Mississippi
- $60,000 - $75,000 a year
- Full-time
- Remote
- Mid-level
- Health insurance
- Dental insurance
9d
Case Strategist Sales Representative
Polston Tax Resolution & Accounting —United States
- $100,000 - $150,000 a year
- Full-time
- Remote
- CPA
- Mid-level
- Bachelor's degree
- Paid holidays
- Disability insurance
Quick Apply

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Front Desk Coordinator
FLEXX —Columbus, MS
Most front desk positions are about answering phones, checking patients in, and scheduling appointments. Retirement plan with employer matching.
$15 - $18 an hour
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9d
Front Desk Supervisor
Courtyard Columbus —Columbus, MS
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner. Pre-employment background check required.
$16 an hour
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Front Desk Agent
Courtyard - Columbus Airport —Columbus, OH
Manage guest requests for laundry, dry cleaning, messages, wake-up calls, mail, and faxes. Answer telephone calls courteously, providing accurate information…
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Front Desk Agent
Columbus Polaris Residence Inn by Marriott —Columbus, OH
Ability to answer and route calls as appropriate; takes guest messages with accuracy. Answers and routes calls as appropriate; takes guest messages with…
$15 - $17 an hour
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desk agent jobs near columbus ms

Front Desk Supervisor

Courtyard Columbus
Columbus, MS

Quick Apply

Job Details

Full-time
$16 an hour

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Opportunities for advancement

Qualifications

High school diploma or GED

Full Job Description

Raines Co. - Your Future is Now!

Position Summary: The Front Desk Supervisor assists and guides the front office staff through their daily duties and responsibilities.

Established in 1988 as a family-owned business, we have grown into a fully integrated development, management, and investment company that develops, operates, and owns the world’s leading hotel brands as well as boutique hotels. Raines has maintained a family-oriented culture that believes in building relationships with our associates, with our partners and within the communities where we operate.

We offer comprehensive Medical/Dental/Vision benefits, 401K, a generous PTO program, and the opportunity to join a winning culture recognized for rewarding our best with opportunities to advance their career within the company.

Essential Job Functions

Ensures Outstanding customer care at all times
Maintains a friendly, professional, cheerful, and courteous demeanor at all times
Accurately answers inquiries from potential guests and accepts hotel reservations
Consistently resolves guest problems and complaints in an efficient manner while demonstrating a sense of urgency
Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns in a timely fashion
Uses suggestive selling techniques to sell room nights, increase occupancy and revenue
Supervises daily shift process ensuring all team members adhere to standard operating procedures and are friendly and attentive to guest needs and service
Trains and directs the workflow and processes of the front desk. Resolves issues/problems and coaches and counsels the front desk team members to ensure a quality operation
Resolves customer issues, complaints, and problems in a quick, efficient manner to maintain a high level of customer satisfaction and quality service
Adheres to company credit limit policies
Allocates rooms to expected arrivals after checking the guests preferences and special requests
Builds strong relationships and coordinates with all other departments (housekeeping, maintenance, etc.)
Ensures phone calls, wake up calls and messages for guests are handled in a prompt, efficient and professional manner
Cross checks all billing instructions to ensure they are correctly updated
Handles group arrivals and market segment groups and pre-registers each guest and ensures payment is made in full for the group or that billing is correct
Controls cash transactions at the front desk and maintains complete responsibility for personal bank
Participates in setting yield management strategies, marketing programs and rates
Performs other duties as assigned, requested or deemed necessary by management
Ensures Front desk log (book or system) is always updated and acted upon
Ensures safety by following guest check-in and security procedures and reporting suspicious activity to security, manager, or MOD
Assists all departments in servicing the guests especially during high volume periods
Takes responsibility in the absence of the Front Office Manager/Assistant General Manager
Produces hotel front desk schedules
Participates in the budget and forecast reporting
Ensures time and attendance policies and payroll are accurately reflected
Attends meetings as required
Ensures front desk supplies are stocked and computer equipment functioning properly

Experience and Education:

Front Desk Agent, customer service representative, or similar guest-facing experience

Prior supervisory experience in the hospitality industry preferred

Experience with brand or property specific PMS

M3, Efficenter, Quore, PBX and other hotel related systems

Proficient in Microsoft 365 or similar computer applications

Minimum High school diploma, GED or equivalent

Raines is proud to be an Equal Opportunity Employer

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, genetic information or any other protected characteristic as outlined by federal, state, or local laws.

This description is a summary of primary responsibilities and qualifications. The job description is not intended to include all duties or qualifications that may be required now or in the future. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pre-employment background check required.

EEO/D/V

Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

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desk agent jobs in columbus ms

Front Desk Supervisor

Front Desk

Licensed Final Expense Sales Agent (LHA083126)

Case Strategist Sales Representative

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