Top 524 Support specialist Jobs in Comstock Park, Mi

Credit Specialist
CRYSTAL FLASH INC —Grand Rapids, MI
- Research
- Mid-level
- Office
Quick Apply
User Support Specialist
Tekton —Grand Rapids, MI
- $50,000 - $65,000 a year
- Full-time
- Mid-level
- US work authorization
- Hand tools
- Disability insurance
- Health insurance
Support Specialist I
Element Four —Grand Rapids, MI
- Email
- Windows
- Computer networking
- Entry level
Office Specialist II
City of Wyoming —Wyoming, MI
- $24.19 - $30.07 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid holidays
- Health insurance
7d
Stockroom Inventory Material Parts Specialist
Kent County Road Commission —Walker, MI
- $30.19 - $31.49 an hour
- Full-time
- Warehouse
- Reliable transportation
- Entry level
- Health insurance
- Dental insurance
10d
Order Entry Specialist (In-Office)
Trellis —Grand Rapids, MI
- $50,000 - $54,000 a year
- Full-time
- Office
- In-person
- Communication skills
- Free parking
- AD&D insurance
Quick Apply
5d
Tier 1 IT Support Specialist - Grand Rapids MI
Applied Innovation —Grand Rapids, MI
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Quick Apply
Parts Support Specialist
Game Room Guys —Comstock Park, MI
- From $25 an hour
- Full-time
- ERP systems
- Mid-level
- 3 years
- Paid time off
- Employee discount
Quick Apply
Registration Specialist
The Cancer & Hematology Centers —Grand Rapids, MI
- Full-time
- Clinic experience
- Outpatient experience
- High school diploma or GED
Quick Apply
Support Specialist II
Element Four —Grand Rapids, MI
- Email
- Mid-level
- Microsoft Office
Safe Quality Food Specialist (Day Shift, $30.25 Starting Hourly Pay)
Schreiber Foods —Grand Rapids, MI
- $30.25 an hour
- Overtime
- Writing skills
- Mid-level
- 3 years
- Health insurance
- Dental insurance
Customer Support Specialist
Ludus —Ada, MI
- $25 an hour
- Full-time
- Hybrid work
- Office
- 2 years
- Communication skills
- Profit sharing
- Relocation assistance
Technology Support and Operations Specialist
Aquinas College —Grand Rapids, MI
- Full-time
- Mid-level
- University
- Continuous improvement
- AD&D insurance
- Disability insurance
Quick Apply
IT Support Specialist
Bucher Hydraulics GmbH —Grand Rapids, MI
- Mid-level
- Office
- Windows
- Health savings account
- Paid holidays
IT Support Specialist
Enwork —Lowell, MI
- Full-time
- Computer science
- Computer Science
- Mid-level
Quick Apply
Employee Relations Specialist
Hope Network —Grand Rapids, MI
- Monday to Friday
- Hybrid work
- HIPAA
- Employment & labor law
- Mid-level
- Paid training
- Health insurance
Quick Apply
5d
Administrative Intake Support Specialist Contact Center Full Time 1st Shift
Pine Rest Christian Mental Health Svc —Grand Rapids, MI
- $17.90 - $25.06 an hour
- Weekends as needed
- Background check
- Psychiatry
- Addiction Medicine
- Health insurance
- Dental insurance
Quick Apply
2d
Customer Support Specialist
CRYSTAL FLASH INC —Grand Rapids, MI
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
Quick Apply
IT Systems Support Specialist
Cornerstone University —Grand Rapids, MI
- $21 an hour
- Full-time
- Mid-level
- Office
- Microsoft Office
Fulfillment Specialist
Tech Defenders —Grand Rapids, MI
- Full-time
- No experience needed
- Ability to lift 50 pounds
- Warehouse
- Paid training
- Paid holidays
Quick Apply

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Credit Specialist

CRYSTAL FLASH INC -
Grand Rapids, MI

Quick Apply

Job Details

Qualifications

Copy machines
High school diploma or GED
Fax machines
Desktop applications
Productivity software
Faxing
Office experience

Full Job Description

Summary:

The Credit Specialist at Crystal Flash (CF) is a valued team member who is responsible for the credit and collection activities on home heat (residential) customer accounts. This role will be responsible for coordinating and performing activities related to customer credit review and evaluation, tracking, and resolving outstanding payment issues, and collection activities, such as sending follow-up inquiries. In addition, this team member will be responsible for maintaining records and referring accounts to collection agencies.

The team member will support the organization’s mission, vision, and core values by demonstrating the following: integrity, safety, customer service, open communication, diversity, teamwork and pride in Crystal Flash.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Establish and review line of credit for new home heat customers by obtaining financial data and references by phone and/or email.
Obtain D&B credit risk reports on residential accounts to review and determine credit level up to $1500 of authorized credit authority policy.
Advise customers of credit application acceptance or denial, working to expedite requests, maintaining efficient controls, and suggesting alternative solutions as needed.
Monitor customer accounts regularly to ensure timely payments and keep risk exposure to a minimum.
Identify troubled accounts and work with Credit Managers to perform collection activities such contacting delinquent accounts, conferring with customers regarding reasons for overdue payments and record status of collection efforts to secure payment from customer.
Coordinate accounts receivable process by maintaining account files on computer system to ensure that receivables are maintained at a highly accurate level.
Support Credit Managers by researching incorrect charges and making recommendations for granting extensions of credit on overdue accounts.
Provide office administration support by maintaining files and records of credit applications, providing customer credit information upon request, establishing new accounts, establishing payment arrangements, filing small claims and garnishments to contribute to department effectiveness, and turning over past due accounts to outside collection agency in a timely manner.
Assist Credit Managers with establishing commercial accounts with credit limits under $20,000, obtaining financials, credit references, and other information to determine level of risk and credit.
Work closely with Bulk Plant Managers and Sales department to keep them informed of problem accounts which have been shut off due to lack of payment and actions that need to be taken before customers can be serviced again, and notifying the CFO and Corporate Controller of all unauthorized deliveries.
Keep customer credit information confidential.
Maintain impartiality and treat all customers with dignity and respect.
Perform other office duties as requested by management.

(The above statements are intended to describe the general nature and level of work being performed by team members assigned this classification. They are not to be construed as an exhaustive list of all job duties performed as team members so classified.)

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or experience:

High school or equivalent GED required.
Minimum of 2 years’ experience related to credit, collections, or customer service.
At least 2 years of customer service experience, preferably in a call center environment.
Intermediate to advanced knowledge of personal computers and software applications including Microsoft Office Suite
Experience operating standard office and communication equipment such as adding machines, calculators, fax machine, copy machine, cell/smart phone.

Strong communication, organization, and human relation skills required.

Quick Apply

Refine Your Search

support specialist jobs in comstock park, mi

Credit Specialist

User Support Specialist

Support Specialist I

Office Specialist II

Stockroom Inventory Material Parts Specialist

Order Entry Specialist (In-Office)

Tier 1 IT Support Specialist - Grand Rapids MI

Parts Support Specialist

Registration Specialist

Support Specialist II

Safe Quality Food Specialist (Day Shift, $30.25 Starting Hourly Pay)

Customer Support Specialist

Technology Support and Operations Specialist

IT Support Specialist

IT Support Specialist

Employee Relations Specialist

Administrative Intake Support Specialist Contact Center Full Time 1st Shift

Customer Support Specialist

IT Systems Support Specialist

Fulfillment Specialist

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