Top 8 Help desk support technician Jobs in Comstock Park Mi

Help Desk Support Technician
Quantum Leap —Grand Rapids, MI
- Email
- Microsoft Outlook
- Windows
- SharePoint
- Paid time off
- Cell phone reimbursement
Help Desk Technician II
Park Place Technologies, LLC —Grand Rapids, MI
- On call
- Hybrid work
- Mid-level
- 1 year
- Associate's degree
Technology Assistant/Help Desk Technician
Forest Hills Public School District —Grand Rapids, MI
- $21.98 an hour
- 8 hour shift
- Word processing
- Computer literacy
- Writing skills
4d
Help Desk Support Technician
ODL, Inc. —Zeeland, MI
- Full-time
- Spanish
- Oracle
- Mid-level
Quick Apply
IT Support Technician (Part-time)
Tend.Harvest.Cultivate. —Grand Rapids, MI
- $22 - $26 an hour
- Part-time
- Computer science
- Computer Science
- Mid-level
Technology Support Technician
Forest Hills Public School District —Grand Rapids, MI
- $21.98 an hour
- 8 hour shift
- Mid-level
- Microsoft Office
- Organizational skills
1d
IT Support Technician
TGW Systems Inc —Grand Rapids, MI
- Full-time
- Background check
- Computer science
- Microsoft Outlook
Quick Apply
4d

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Help Desk Support Technician
Quantum Leap —Grand Rapids, MI
You will answer questions on basic technical issues and offer advice to solve them. Troubleshoot technical issues in: Windows, M365/Outlook, and other common…
Technology Assistant/Help Desk Technician
Forest Hills Public School District —Grand Rapids, MI
Review mail, answer phones, coordinate meeting schedules, and research and prepare information for appointments or correspondence.
$21.98 an hour
4d

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Service Desk Technician
Community Choice Financial Family of Brands —Dublin, OH
Experience performing basic network troubleshooting in an enterprise. Plans include dental, vision, short-term and long-term disability plans, supplemental life…
3d
Desktop Support
Proteam Solutions Inc. —Columbus, OH
Familiarity with IT service management tools and help desk ticketing systems. DEKSTOP SUPPORT TECHNICIAN POSITION SUMMARY: *Responsible for the configuration,…
$19 - $21 an hour
Quick Apply

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help desk support technician jobs near comstock park mi

Help Desk Support Technician

Quantum Leap -
Grand Rapids, MI

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Job Details

Benefits

Paid time off
Cell phone reimbursement
401(k) matching

Qualifications

Microsoft Outlook
Incident management software
Windows
Cloud-based systems
Cloud service support
Productivity software support
Customer engagement
Desktop applications
Microsoft Teams
SharePoint
Desktop administration
Ticketing system technical support

Full Job Description

Help Desk Support Technician Wanted:

Our number one focus when growing our team is to find people who above all enjoy interacting with others in a team environment and have the heart of a servant. We choose our customer base carefully to ensure we are doing business with like-minded people who understand and respect the need for our services. We strive to be a team that is eager to help and make our customer's day better.

The Help Desk Support Technician will be responsible for supporting the IT service desk by providing end-user support via phone calls, e-mails, and self-service requests. You will answer questions on basic technical issues and offer advice to solve them. The Help Desk Support Technician will provide a high level of service to end users requesting support or reporting trouble tickets.

Troubleshoot technical issues in: Windows, M365/Outlook, and other common computing technologies. The Help Desk Support Technician will be responsible for all technology related issues that employees might have including internal business applications, e-mail, printers, as well as network and systems troubleshooting.

Help Desk Support Technician - Responsibilities:

Basic solution implementation and support: VPN, Active Directory, Microsoft 365, AzureAD
Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, and security
Use software and hardware pertinent to the detection and resolution of desktop computers and network problems.
Knowledge of Windows 10 - installing and troubleshooting
Installing, configuring, and troubleshooting desktop hardware and peripherals

Microsoft 365 Basic Administration
Active Directory Basic Administration

Help Desk Support – Requirements:

1 year experience working for a MSP.

Good computer skills with IT and Customer Service experience.
Experience with RMM (ConnectWise, Datto, AutoTask, etc.)
Experience with the following Cloud technologies – Microsoft 365, AzureAD, Windows Computers, Teams, OneDrive, SharePoint Online
Experience with the following technologies – Windows, Windows Server, Office applications

Help Desk Support – Benefits:

Health care

401k+ company match
Certification reimbursements
Cellphone reimbursement
PTO

Interested candidates should apply below or by sending a resume to [email protected]

Apply Now

Refine Your Search

help desk support technician jobs in comstock park mi

Help Desk Support Technician

Help Desk Technician II

Technology Assistant/Help Desk Technician

Help Desk Support Technician

IT Support Technician (Part-time)

Technology Support Technician

IT Support Technician

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