Top 91 client services coordinator Jobs in concord, ca

Client Intake & Care Coordinator
ComForCare Home Care - Central & West Contra Costa —Orinda, CA
- $25 - $27 an hour
- Part-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
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5d
ER Client Intake Coordinator
Ethos Veterinary Health —Concord, CA
- $25 - $32 an hour
- Full-time
- Bilingual
- Vital signs
- Mid-level
- Disability insurance
- Health insurance
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Client Experience & Operations Coordinator
Ironhorse Physical Therapy & Pilates Inc. —San Ramon, CA
- $28 - $35 an hour
- Part-time
- English
- Mid-level
- Administrative experience
- 401(k)
- 401(k) matching
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Housing Services Coordinator
Partnership HealthPlan of California —Fairfield, CA
- $37.22 - $46.53 an hour
- Full-time
- Mid-level
- Office
- Analysis skills
Operations & Client Communication Coordinator
Esquair, Inc. —Walnut Creek, CA
- From $18 an hour
- Full-time
- Hybrid work
- Google Workspace
- Administrative experience
- Organizational skills
- Flexible schedule
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Patient Care Coordinator - Medical Spa Client Sales Coordinator (Dublin, CA)
LA ViE MD INC —Dublin, CA
- $22 - $50 an hour
- Full-time
- Mid-level
- Organizational skills
- In-person
- Dental insurance
- Vision insurance
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11d
Visitor Services Coordinator- Part Time
GVRD —Vallejo, CA
- $21.00 - $21.60 an hour
- Part-time
- Management
- Pass drug screening
- Mid-level
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On-Call Resident Services Coordinator
LifeSTEPS - Life Skills Training & Educational Programs —Fairfield, CA
- $28.35 an hour
- Part-time
- Mid-level
- Driver's License
- Bachelor's degree
- Paid holidays
- Health insurance
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Client Coordinator
Cresa —San Francisco, CA
- $70,500 - $80,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Mid-level
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10d
Resident Services Coordinator I (Part-time, 20 hours/week) - Ashland Village, San Leandro
Eden Housing —San Leandro, CA
- $26.79 - $31.26 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
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Sub Service Coordinator
SATELLITE AFFORDABLE HOUSING ASSOCIATES —Berkeley, CA
- $30.05 - $33.65 an hour
- Temporary
- Clean driving record
- Microsoft Outlook
- Computer literacy
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Admitting - Hospital Services Coordinator 02
St. Rose Hospital —Hayward, CA
- $29.63 - $35.37 an hour
- Full-time
- Hospital
- High school diploma or GED
- 1 year
1d
Customer Service Coordinator (Paid Training + $25-26/HR)
AquaTech Swim —Alameda, CA
- $24 - $26 an hour
- Full-time
- High school diploma or GED
- 1 year
- Communication skills
- Paid training
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Client Services & Operations Coordinator
ComForCare Home Care - Contra Costa West —Orinda, CA
- $25 - $27 an hour
- Part-time
- Mid-level
- Office
- Driver's License
- Health insurance
- Dental insurance
Quick Apply
Family Services Coordinator
Families in Action for Quality Education —Oakland, CA
- $25 - $29 an hour
- Part-time
- Hybrid work
- School experience
- Spanish
- Google Workspace
- Paid time off
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Resident Services Coordinator I - Belle Terre & Monteverde, Lafayette
Eden Housing —Lafayette, CA
- $26.79 - $31.26 an hour
- Weekends as needed
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick Apply
Service Coordinator
Commercial Fire Protection, Inc. —Oakland, CA
- $28 - $35 an hour
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Paid holidays
- Disability insurance
Quick Apply
Resident Services Coordinator
Resources for Community Development —Berkeley, CA
- $74,480 - $78,400 a year
- Weekends as needed
- Working with individuals with disabilities
- Computer literacy
- Writing skills
- Disability insurance
- Dental insurance
4d
Technical Customer Service Coordinator - Richmond
Viridi —Richmond, CA
- $29 - $39 an hour
- On call
- Microsoft Outlook
- Mid-level
- Office
Quick Apply
Client Intake & Care Coordinator
ComForCare Home Care - Contra Costa West —Orinda, CA
- $25 - $27 an hour
- Part-time
- Nursing
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
5d

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Client Intake & Care Coordinator

ComForCare Home Care - Central & West Contra Costa
Orinda, CA

Quick Apply

Job Details

Part-time
$25 - $27 an hour
5 days ago

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
401(k) matching
Employee discount
Flexible schedule
Retirement plan

Qualifications

Microsoft Excel
Customer relationship building
Microsoft Outlook
Interpersonal skills
Patient management software
Care planning in social services
Driver's License
Bachelor's degree
Organizational skills
Working with families
Healthcare software applications
Time management

Full Job Description

ComForCare Home Care is seeking a Client Intake & Care Coordinator to lead new client intake, conduct in-home assessments, develop care plans, coordinate start of care, and maintain ongoing client relationships. This role is ideal for candidates with experience as a Care Coordinator, Client Care Coordinator, Case Manager, Patient Care Coordinator, Home Care Coordinator, Social Services Coordinator, or Healthcare Coordinator.

POSITION SUMMARY

ComForCare Home Care is seeking a compassionate, organized, and highly responsive Client Intake & Care Coordinator to join our growing team.

This role serves as a key point of contact for prospective clients, current clients, family members, caregivers, and healthcare professionals. The position plays a vital role in helping clients live safely and comfortably at home by managing client intakes, conducting in-home assessments, developing personalized care plans, and providing ongoing care coordination and support.

As a trusted liaison between families, caregivers, and healthcare professionals, you will help ensure every client receives responsive, high-quality care tailored to their evolving needs. You will also collaborate closely with the care team to promote continuity of care, client satisfaction, and positive outcomes.

The ideal candidate is compassionate, dependable, emotionally intelligent, and highly organized, with the ability to build trust quickly, manage multiple priorities, and thrive in a fast-paced home care environment. Strong communication, problem-solving, and relationship-building skills are essential.

This position works closely with the Director of Operations and the care coordination team to support client services, scheduling coordination, caregiver engagement, operational follow-through, and community outreach efforts while ensuring an exceptional client experience.

This role requires local travel (30–35%) to client homes, hospitals, rehabilitation centers, and care facilities throughout the agency's service area.

Benefits:

Competitive salary
Flexible schedule
401(k) with Employer matching contributions
Health Benefits
Dental
Vision
Training & development
Paid Time Off (PTO)
Wellness benefits
Exclusive discounts
Opportunity for professional growth within a growing organization

Key Responsibilities

Client Intake & Assessment

Serve as the first point of contact for new client inquiries, educating families about services and guiding them through the intake process with empathy and professionalism.
Respond promptly to inquiries from referral sources, prospective clients, existing clients, and employees—both during business hours and after hours, as part of a shared on-call rotation.
Follow up on pending leads and conduct regularly scheduled check-in calls with clients and families to ensure continued satisfaction.
Conduct in-home or on-site assessments to evaluate health conditions, home safety, social and emotional needs, and personal care preferences.
Develop and maintain individualized care plans that promote safety, independence, and quality of life.
Clearly communicate care recommendations, services, and next steps to clients and families.
Perform regular quality assurance and follow-up visits to ensure ongoing satisfaction and appropriateness of care.

Care Coordination

Collaborate with the scheduling to match clients with the most appropriate caregivers and communicate care needs effectively.
Monitor care quality through regular client check-ins, caregiver feedback, and ongoing plan updates.
Serve as a coach and resource to caregiver teams, providing guidance to ensure continuity and excellence in care delivery.
Maintain accurate, HIPAA-compliant documentation of all client assessments, interactions, and care changes.

Client Advocacy

Identify broader client needs, such as home modifications, nutrition support, or social engagement, and coordinate referrals to appropriate community resources.
Provide empathetic support to clients and families who may be uncertain or hesitant about accepting care, offering practical solutions that inspire confidence.
Maintain strict confidentiality regarding all client and employee information.

Qualifications

Bachelor’s degree in Social Work, Nursing, Gerontology, or a related field (or equivalent experience in care coordination, care management, or healthcare).
Minimum 3 years of experience in home care, senior services, or healthcare-related roles.
Demonstrated ability to build trust and communicate effectively with older adults, families, caregivers, and healthcare professionals.
Solid knowledge of home care protocols, client assessment techniques, and care planning best practices.
Proficient in Microsoft Office (Word, Excel, Outlook) and comfortable using care systems and other health care related software
Outstanding verbal and written communication skills; ability to communicate clearly, tactfully, and diplomatically with individuals of all backgrounds and ages.
Strong time management and organizational skills with the ability to prioritize and complete work independently with minimal supervision.
Professional demeanor with a polished, well-groomed presentation that reflects the company’s high standards.
Ability to remain flexible, calm, and resourceful under pressure—and maintain a positive attitude and sense of humor in a fast-paced environment.
Valid driver’s license, reliable transportation, and auto insurance are required.
Must be eligible to work lawfully in the U.S. and pass a criminal background check and LiveScan fingerprinting.

A Great Opportunity A steadily increasing senior population and a growing preference for “aging in place” make it very likely that home care will continue to increase in demand for years to come. Hired individual will receive training through a ComForCare franchised business and have the opportunity to learn skills that will always be relevant and necessary, unlike many current professions that are continuously changing. By getting into this exciting and wonderful profession at this time, hired individual can be secure in the knowledge that their career opportunities are limitless.

Job Type: Part-time

Pay: $25.00 - $27.00 per hour

Benefits:

401(k)
401(k) matching
Dental insurance
Employee discount
Health insurance
Paid time off
Retirement plan
Vision insurance

Work Location: In person

Quick Apply

Refine Your Search

client services coordinator jobs in concord, ca

Client Intake & Care Coordinator

ER Client Intake Coordinator

Client Experience & Operations Coordinator

Housing Services Coordinator

Operations & Client Communication Coordinator

Patient Care Coordinator - Medical Spa Client Sales Coordinator (Dublin, CA)

Visitor Services Coordinator- Part Time

On-Call Resident Services Coordinator

Client Coordinator

Resident Services Coordinator I (Part-time, 20 hours/week) - Ashland Village, San Leandro

Sub Service Coordinator

Admitting - Hospital Services Coordinator 02

Customer Service Coordinator (Paid Training + $25-26/HR)

Client Services & Operations Coordinator

Family Services Coordinator

Resident Services Coordinator I - Belle Terre & Monteverde, Lafayette

Service Coordinator

Resident Services Coordinator

Technical Customer Service Coordinator - Richmond

Client Intake & Care Coordinator

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