Top 340 It support Jobs in Concord, Ma

IT Support Technician
White Mountain IT Services —Nashua, NH
- Full-time
- Background check
- Clean driving record
- Research
- Health savings account
- Paid holidays
Quick Apply
Help Desk Technician Tier 2
New England Center for Children Inc —Southborough, MA
- $55,000 - $65,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- Tuition reimbursement
Quick Apply
Dispatch AV/IT Technician
Sky Systems Inc —Burlington, MA
- $30 - $35 an hour
- Part-time
- Mid-level
- Office
- In-person
Quick Apply
6d
Business Operations HR and IT Support Role
United Home Experts, Inc —Ashland, MA
- $55,000 - $67,500 a year
- Full-time
- Azure
- Computer literacy
- Research
- Health insurance
- 401(k) matching
Quick Apply
4d
Help Desk Specialist
Atlantic Group —Boston, MA
- $35 - $40 an hour
- Contract
- Microsoft Outlook
- Mid-level
- Mentoring
Quick Apply
IT Technician
DO & CO —Boston, MA
- $75,000 - $78,000 a year
- Weekends as needed
- Mid-level
- Office
- Windows
- Health insurance
- 401(k)
Quick Apply
14d
Helpdesk Level 1 & 2 (Contract Position)
CyberFire IT Solutions —Lexington, MA
- $30 - $40 an hour
- Contract
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
6d
IT Helpdesk Support Specialist
JVS Boston —Boston, MA
- $65,000 - $70,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
Quick Apply
Desktop Support Technician
APDerm —Acton, MA
- $53,225.12 - $72,226.49 a year
- Full-time
- Mid-level
- Office
- Ability to climb stairs
Quick Apply
11d
IT Support Specialist Tier I - Hybrid
Praxis Precision Medicines, Inc. —Boston, MA
- $56,000 - $76,000 a year
- Email
- Hybrid work
- Computer science
- Microsoft Outlook
- Computer Science
Quick Apply
5d
IT Site Support Specialist
Haemonetics Corp. —Boston, MA
- $68,200 - $116,000 a year
- Full-time
- Hybrid work
- Computer science
- Computer Science
- Mid-level
- Employee stock purchase plan
- Paid holidays
IT Support Specialist
Emerson Hospital —Concord, MA
- $20 - $22 an hour
- Full-time
- Computer science
- Computer Science
- Hospital
IT Support Representative (Local Candidates Preferred)
LinQ Global Group —Boston, MA
- Call employer
- Remote
- Bilingual
- Children
- Organizational skills
IT Help Desk
Wipro Limited —Boston, MA
- $45,000 - $121,000 a year
- Pass drug screening
- Mid-level
- High school diploma or GED
- Disability insurance
- Health insurance
6d
IT Service Desk Support Staff - Learn and Earn Program (Multiple Vacancies)
Middlesex Community College —Lowell, MA
- $25 an hour
- Part-time
- Background check
- Classroom
- Computer literacy
5d
IT On-Site Support Technician
WSP —Boston, MA
- $57,800 - $90,000 a year
- Computer Science
- Writing skills
- Mid-level
- Paid parental leave
- Disability insurance
IT Helpdesk Specialist
Earnix —Boston, MA
- $85,000 - $100,000 a year
- Full-time
- Mid-level
- Office
- Windows
Quick Apply
IT Support-Tier I Technician - Herb Chambers
Asbury —Boston, MA
- $30 - $35 an hour
- Full-time
- Dealership
- 5 years
- Mid-level
Quick Apply
IT Support Specialist
NEPC, LLC —Boston, MA
- $62,000 - $81,000 a year
- On call
- Hybrid work
- Mid-level
- Office
- Windows
Quick Apply
12d
IT Support Analyst
Revolution Space —Boston, MA
- $60,000 - $100,000 a year
- Full-time
- Mid-level
- Windows
- 3 years
- Paid holidays
- Disability insurance
Quick Apply

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IT Support Technician

White Mountain IT Services
Nashua, NH

Quick Apply

Job Details

Full-time

Benefits

Health savings account
Paid holidays
Health insurance
Dental insurance
401(k)
Paid time off
401(k) matching

Qualifications

Desktop computer repair
Written communication
Teamwork
Active listening
IT user and group management
IT operations
Windows
Network infrastructure
Network setup
Managing clients in a customer support role
Driver's License
Attention to detail
Computer hardware
Driving
Desktop (troubleshooting support)
Computer management
Networking equipment (troubleshooting support)
Network security appliance implementation
Root cause analysis
Desktop administration

Full Job Description

Job Title: IT Support Technician

Company: White Mountain IT

Location: Nashua, NH (In-person, with local travel)

Job Type: Full-time

The Opportunity

Local businesses rely on seamless technology to keep their doors open and their teams working. As these businesses grow, basic computer fixes are no longer enough—they need reliable professionals to manage their networks, secure their accounts, and keep their daily operations running smoothly. Are you the skilled problem-solver who can confidently manage these technical needs? We are looking for an experienced IT Support Technician to resolve technical issues, set up new equipment, and provide an excellent, customer-focused experience for our clients.

A Day in the Life

As an IT Support Technician, our clients will rely on you to keep their technology running. You will work independently—but with the backing of a collaborative technical team—to solve a wide range of technical issues, from troubleshooting Line of Business (LOB) software to setting up secure business networks. Your day will be a mix of providing fast remote support from our office and traveling to client sites in to install hardware, install firewalls, or set up new workstations. You know how to research solutions on your own, document your fixes clearly, and guide clients through technical steps using everyday language.

What You Will Do

Resolve Technical Issues: Own client issues from start to finish. You will independently troubleshoot and fix computer, software, and internet problems, ensuring nothing falls through the cracks.
Manage Networks and Systems: Set up and configure network equipment (like firewalls and wireless access points) and manage user accounts, emails, and security settings within Microsoft 365.
Support Client Projects: Travel to local businesses to physically install computers, printers, and network gear for office moves or upgrades.
Communicate Clearly: Listen to clients, understand the impact of their problem, and explain your solutions clearly without using confusing technical term
Document Your Work: Write clear, accurate notes on the problems you solve so the rest of the team can learn from your solutions.

What You Need:

Experience

2 to 3 years of hands-on experience providing IT support for hardware, software, and business networks.

Technical Skills

A strong understanding of Windows computers, managing user accounts, and configuring business internet setups (firewalls and secure connections).

Problem Solving

The ability to look at a situation, figure out the root cause on your own, and choose the most logical way to fix it.

People Skills

You are patient, professional, and excellent at managing multiple tasks while keeping customers informed of your progress.

Logistics

A clean background check, a clean driving record, reliable transportation, and the ability to lift up to 50 pounds.

Bonus Skills (Nice to have, but not required)

IT Certifications (such as A+, Network+, Security+, or Microsoft certificates).
Previous experience at a Managed IT Services provider, with a proven ability to juggle multiple client requests smoothly.
Familiarity with IT ticketing systems or remote monitoring tools (like ConnectWise or Datto).
Experience helping businesses use internet-based phone systems (VoIP).

What We Offer

Competitive salary based on your experience.
Health and Dental insurance.
A 401(k) retirement plan with company matching.
Paid time off (PTO), paid holidays, and floating holidays.
Weekly training opportunities to help you grow into additional technical roles.

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Health savings account
Paid time off

Experience:

IT: 2 years (Required)

License/Certification:

Drivers (Required)

Ability to Commute:

Nashua, NH 03064 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in concord, ma

IT Support Technician

Help Desk Technician Tier 2

Dispatch AV/IT Technician

Business Operations HR and IT Support Role

Help Desk Specialist

IT Technician

Helpdesk Level 1 & 2 (Contract Position)

IT Helpdesk Support Specialist

Desktop Support Technician

IT Support Specialist Tier I - Hybrid

IT Site Support Specialist

IT Support Specialist

IT Support Representative (Local Candidates Preferred)

IT Help Desk

IT Service Desk Support Staff - Learn and Earn Program (Multiple Vacancies)

IT On-Site Support Technician

IT Helpdesk Specialist

IT Support-Tier I Technician - Herb Chambers

IT Support Specialist

IT Support Analyst

I want to receive the latest job alert for it support in concord, ma

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