Top 19 Veterinary receptionist Jobs in Concord, Ma

Veterinary Receptionist
Great Road Veterinary Hospital —Acton, MA
- $18 - $22 an hour
- Full-time
- High school diploma or GED
- Computer skills
- 1 year
- Paid holidays
- Health insurance
Quick Apply
6d
Veterinary Client Care Coordinator/Receptionist
PET HAVEN ANIMAL HOSPITAL —Watertown, MA
- $22 - $24 an hour
- Part-time
- In-person
- Communication skills
- Entry level
- Paid holidays
- Disability insurance
Quick Apply
9d
Veterinary Receptionist
Shawsheen Animal Hospital —Tewksbury, MA
- $18 - $21 an hour
- Full-time
- Hospital
- Customer service
- Office
- Continuing education credits
- Health savings account
Quick Apply
9d
Veterinary Receptionist - Burlington, MA
Burlington Veterinary Hospital —Burlington, MA
- $17 - $21 an hour
- Full-time
- Organizational skills
- Cleaning
- Communication skills
- Paid parental leave
- Paid holidays
Veterinary Assistant/Receptionist
First Choice Veterinary Care —Lunenburg, MA
- $18 - $25 an hour
- Part-time
- Computer literacy
- Cleaning
- Computer skills
- Employee discount
- Flexible schedule
Quick Apply
Veterinary Receptionist
BluePearl Vet, LLC —Charlestown, MA
- $20.50 - $30.00 an hour
- Weekends as needed
- Entry level
- Continuing education credits
- Health savings account
9d
Experienced Veterinary Receptionist (with leadership opportunity)
Dedham Veterinary Associates —Dedham, MA
- $20 - $24 an hour
- Full-time
- Data entry
- In-person
- Leadership
- Continuing education credits
- Health savings account
Quick Apply
Front Desk Receptionist
Shepherd Veterinary Clinic —Boxborough, MA
- $18 - $20 an hour
- Full-time
- Customer service
- In-person
- Entry level
- Health insurance
- Dental insurance
Quick Apply
6d
Veterinary Receptionist
Canton Veterinary Hospital —Canton, MA
- $18 - $20 an hour
- Part-time
- Heavy lifting
- Ability to lift 50 pounds
- Communication skills
Veterinary Receptionist
Danvers Animal Hospital —Danvers, MA
- Part-time
- Heavy lifting
- Ability to lift 50 pounds
- Communication skills
- Disability insurance
- Health insurance
13d
Veterinary Hospital Receptionist
Petco —Saugus, MA
- $15.00 - $20.90 an hour
- Full-time
- High school diploma or GED
- Cleaning
- Computer skills
- Health insurance
- 401(k)
7d
Administrative Assistant
Four Paws Only —Dracut, MA
- $19 an hour
- Part-time
- Google Workspace
- Administrative experience
- High school diploma or GED
Quick Apply
4d
Client Service Representative/ Receptionist
Coast to Coast Cardiology —Peabody, MA
- $17 - $28 an hour
- 8 hour shift
- Mid-level
- High school diploma or GED
- Criminal background check
- Health insurance
- Dental insurance
Quick Apply
8d
Veterinary Receptionist
North Shore Animal Hospital Inc. —Lynn, MA
- $18 - $19 an hour
- Part-time
- Hospital
- Clinic experience
- US work authorization
- Employee discount
- Flexible schedule
Quick Apply
Veterinary Receptionist - Millis, MA
Main Street Veterinary Hospital —Millis, MA
- $22 - $25 an hour
- Part-time
- Mid-level
- Cleaning
- Computer skills
- Paid holidays
- Disability insurance
3d
Veterinary Receptionist
All Pets Veterinary Hospital —Nashua, NH
- $17 - $20 an hour
- Part-time
- Background check
- Writing skills
- Computer skills
- Paid parental leave
- Health savings account
Quick Apply
9d

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Certified Veterinary Technician or Experienced Veterinary Assistant - Internal Medicine
Mobile Veterinary Specialists (MOVES) —Lincoln, MA
Valid driver's license and reliable transportation. Inventory management will also be a key component of ensuring your team has the tools and resources…
$60,000 a year
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1d
Part Time Veterinary Assistant or Certified Veterinary Technician- Internal Medicine
Mobile Veterinary Specialists (MOVES) —Lincoln, MA
Valid driver's license and reliable transportation. As part of a mobile practice, you will commute to the specialist's home in *Lincoln, MA* and then travel to…
$30 an hour
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1d

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Veterinary Receptionist - Experienced
Healthy Pets of Rome Hilliard —Hilliard, OH
Previous veterinary receptionist experience (required). Answer multi-line phones and schedule appointments efficiently.
$16 - $18 an hour
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Receptionist
Livewell Animal Urgent Care of Worthington —Worthington, OH
Enjoy discounted veterinary care for your own pets, access to an online discount platform, and free 24/7 access to doctors through Teladoc.
$16 - $19 an hour
Quick Apply
3d

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Veterinary Receptionist

Great Road Veterinary Hospital -
Acton, MA

Quick Apply

Job Details

Full-time
$18 - $22 an hour
6 days ago

Benefits

Paid holidays
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Loan assistance
Life insurance

Qualifications

Phone communication
High school diploma or GED
Computer skills

Full Job Description

Client Service Representative – Great Road Vet Hospital Acton, MA

Job Description:

We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction—whether over the phone or in person—results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success.

Primary Responsibilities

Telephone Communication

Answers incoming telephone calls by the third ring, using proper telephone etiquette.
Operates a multiple-line telephone system. Answers incoming lines, places callers on hold, transfers calls, and pages staff members. Takes and routes messages for veterinarians and staff members.

Client Relations

Follows established hospital guidelines for communicating with clients in different types of situations, such as general inquiries, scheduling appointments, routine and non-routine medical questions, patient emergencies, and prescription refills. Handles basic questions regarding hospital services, fees, and animal care and treatment in accordance with hospital policies. Appropriately directs other questions and communication to a veterinarian, Practice Manager, or other staff member.
Uses active listening skills to obtain all necessary medical and personal information from the client.
Discerns any potential client problems, complaints, or questions and handles them appropriately.
Relays medical instructions; itemizes the client’s statement; reviews it orally with the client; and informs the client about hospital policies, such as pre-operative instructions, payment and credit policies, and vaccination policies.
Communicates with clients as needed regarding invoices and the medical status of their pets.
Makes calls to clients on a timely basis from a call-back list.
Provides clients with any information or instructions they will need prior to their appointments.
Contacts clients to schedule recheck appointments, confirms appointments and pre-surgical instructions.
Maintains knowledge of current wellness-care standards and common medical problems.
Maintains current client contact information.

Appointment Scheduling

Schedules outpatient, surgical and hospitalized patients using a computerized scheduling program.
Schedules appointments in accordance with established hospital guidelines, allocating the appropriate amount of time (15, or 30 minute appointments) according to the type of visit.
Schedules appointments to meet the clients’ needs and most efficiently use veterinarians’ and staff members’ time.

Recordkeeping and Filing

Accurately enters and retrieves records and reports, enters fees and charges, and maintains the database.
Retrieves and re-files medical records accurately and promptly.
Purges inactive files as directed.
Updates client files and patient records as needed.
Scans medical documents.
Email medical records to requesters, with client’s permission.

Procedures and Protocols

Adheres to all hospital policies, standards, and procedures, including but not limited to dress code, grooming, smoking, and personal calls, as stated in the hospital procedures manual.
Communicates basic patient preventative care protocols to clients.
Maintains knowledge of the practice’s products and services.
Improves veterinary knowledge by taking advantage of staff meetings and in-house training.

Patient Admittance

Completes required forms, such as the new client form, patient visit form, and client report, and obtains all necessary information. Notes the source of client referrals.
Obtains medical and vaccination histories from the client. Recognizes and notes any procedures due for the patient.
Follows hospital policies regarding patient admittance (e.g., vaccination status).
Relays all necessary information to the veterinarians and technicians.
Triages urgent-care patients and communicates with the medical team as appropriate.

Cash Handling

Accepts payments from the client. Accurately processes cash, checks, charge card payments, and credit account payments.
Performs end-of-day procedures each evening, including balancing the cash drawer, running daily reports, preparing and making a bank deposit as needed, and presenting reports and deposit receipts to the Practice Manager or owner.

Facility Maintenance

Assists staff with cleaning and straightening the public areas of the practice, including the front desk, reception area, client restrooms, and exam rooms.
Opens the practice and sets up for the morning as directed.
Closes the practice for the evening as directed.

Personal Conduct

Serves as a representative of the hospital, displaying courtesy, tact, consideration, and a positive attitude in all interactions with clients, patients, and other staff members.
Demonstrates initiative in everyday duties by seeking other work during down times, assisting other employees, and filling in for other employees as needed.
Adheres to the posted work schedule. Arrives for work promptly and begins work at the start time. Follows hospital policies for reporting lateness or absences.
Utilizes Workday to clock in and out at the beginning and end of each day as well as breaks.
Organizes work area and exercises time-management skills to maximize personal efficiency.
Prioritizes tasks and handles multiple tasks in a calm, organized manner.

At Great Road Veterinary Hospital, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

Pay Rate $18-22/hour based on experience
Tailored development programs, mentorship, and career path to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.

Qualifications & Requirements:

Professional and friendly phone etiquette
Ability to properly prioritize and complete tasks simultaneously
Ability to problem solve and adapt to multiple situations
HS Diploma or educational equivalent
Excellent customer service skills
Computer efficiency
Very detail-oriented
Preferred: Experience with Veterinary Electronic Medical Records (Avimark, Cornerstone, Ezyvet etc.)
Preferred: One year of customer service representative experience
Preferred: Knowledge of veterinary medical terminology and procedures

At AmeriVet, we’re committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here’s what you can expect when you join our team:

Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
Generous paid time off and holidays, because your personal time matters.
A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

Quick Apply

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