Top 179 Customer support representative Jobs in Concord, Nc

Part-Time Guest Services Representative
Hendrick Chrysler Dodge Jeep Ram FIAT of Concord —Concord, NC
- $18.50 an hour
- Part-time
- Dealership
- Ability to walk for extended periods
- Basic math
- Paid training
- Employee assistance program
Shipping Coordinator
Belden, Inc —Cornelius, NC
- $20 - $22 an hour
- Full-time
- Background check
- Customer service
- Mid-level
- Health savings account
- Disability insurance
Quick Apply
Onsite Quality Technician Customer Service Representative
Molded Fiber Glass Company / North Carolina —Cleveland, NC
- From $22 an hour
- Full-time
- Writing skills
- Mid-level
- Analysis skills
- Health insurance
- Dental insurance
Quick Apply
Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)
SiteOne Landscape Supply —Mooresville, NC
- Full-time
- Inventory management
- Merchandising
- Residential
Receiving and Shipping Associate
Elite Resources Premier Staffing —Charlotte, NC
- $21 - $22 an hour
- Temporary
- Microsoft Outlook
- Computer literacy
- Basic math
- Health insurance
- Dental insurance
Quick Apply
21h
Retail Warehouse Inside Sales-- Home Outlet
E C Barton & Company —Charlotte, NC
- $17 - $20 an hour
- Full-time
- Computer literacy
- Merchandising
- Basic math
Quick Apply
Retail Sales Specialist - Home Outlet
E C Barton & Company —Mooresville, NC
- $17 - $19 an hour
- Full-time
- Computer literacy
- Merchandising
- Basic math
Quick Apply
Customer Support Rep/Ntl Acct
S.P. Richards Company —Concord, NC
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer literacy
- Paid training
- COVID-19 protective measures
Customer Support Representative
Imperial North Carolina —Huntersville, NC
- $1,000 - $1,500 a week
- Full-time
- High school diploma or GED
- In-person
- Leadership
- Professional development assistance
Quick Apply
1d
Front Desk Agent
Axisholdings Corp —Charlotte, NC
- $23 - $28 an hour
- Weekends as needed
- Computer literacy
- Administrative experience
- In-person
- Paid training
- Health insurance
Quick Apply
Call Center Customer Service Representative - On Site
Anticimex Carolinas —Concord, NC
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Administrative experience
- Paid training
- Paid holidays
Quick Apply
Customer Service Representative
Global Standard, Inc —Charlotte, NC
- $23.24 - $27.99 an hour
- Full-time
- Bilingual
- Google Workspace
- Microsoft Outlook
Quick Apply
9d
Customer Service Representative
EMG National —Charlotte, NC
- $50,876 - $57,345 a year
- Full-time
- Bilingual
- Google Workspace
- Computer literacy
Quick Apply
IN OFFICE Customer Service Representative & Administrative Assistant
Mr. Electric —Concord, NC
- $14 - $18 an hour
- Mid-level
- Office
- Administrative experience
- Health insurance
- Dental insurance
Quick Apply
Customer Service Representative
NC Farm Bureau —Harrisburg, NC
- $18 - $20 an hour
- Full-time
- Background check
- Microsoft Excel
- Microsoft Outlook
- Health insurance
- Dental insurance
Quick Apply
22h
Customer Service Representative
RB Global —Concord, NC
- $15.50 - $19.38 an hour
- Full-time
- Computer literacy
- Typing
- Entry level
- Health insurance
- Dental insurance
Quick Apply
Customer Service Rep for Call Center
Waste Pro —Charlotte, NC
- Full-time
- Computer literacy
- Residential
- Analysis skills
Customer Service Representative
Atlas Copco Group —Charlotte, NC
- Hybrid work
- Inventory management
- English
- Mid-level
- Disability insurance
- Health insurance
14d
Customer Service Representative - Seasonal
Williams-Sonoma Inc. Customer Care Centers —Charlotte, NC
- $15 an hour
- Seasonal
- Remote
- Residential
- 1 year
- Communication skills
- Work from home
- Employee discount
Customer Service Representative/Dispatcher
One Hour Heating & Air Conditioning of Kannapolis —Kannapolis, NC
- $15 - $18 an hour
- Part-time
- Office
- High school diploma or GED
- HVAC
Quick Apply

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Part-Time Guest Services Representative

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord -
Concord, NC

Apply Now

Job Details

Part-time
$18.50 an hour

Benefits

Paid training
Employee assistance program
401(k) matching
Employee discount
Opportunities for advancement

Qualifications

High school diploma or GED

Full Job Description

Hendrick Chrysler Dodge Jeep Ram FIAT of Concord

Location: 7630 Hendrick Auto Plaza NW, Concord, North Carolina 28027

Summary:

This is a Part Time position available at Hendrick Chrysler Dodge Jeep Ram FIAT in Concord, NC. We are actively interviewing candidates for a Guest Services Representative position in the dealership to ensure a friendly and receptive environment for guests. This role is highly interactive and provides administrative support of the sales department through accurate recording of customer traffic and production of reports with critical sales process metrics. Please submit your updated information and our recruiting team will be in touch shortly!

Pay Range:

$18.50 per hour.

Guest Services Representative Part Time Schedule Requirements:

Rotating afternoons/evenings/weekend shifts may include Monday-Friday between 12:00pm-8:00pm, Saturdays between 7:00am-3:00pm or 12:00pm-8:00pm, and Sundays between 12:00pm-6:00pm, average 25 hours per week.

Dealership business hours are 7-days a week (Sunday-Saturday), candidates must be able to work the Part Time schedule requirements on a regular basis.

Core Values:

Servant Leadership- Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.
Teamwork through Trust & Respect- Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.
Integrity- Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.
Commitment to Customer Enthusiasm- Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.
Passion for Winning- Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.
Accountability at All Levels- Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.
Commitment to Continuous Improvement- Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

Benefits:

Paid Company Training
401(k) Retirement Plan with Company Match
Employee Discounts
College Scholarship Program
NO COST Employee Assistance Program (on-going support for your mental, financial, physical, and social well being)
Internal Career Advancement Opportunities
Clean State of the Art Facilities
Top Notch Climate Controlled Shops & Equipment
The Hendrick Advantage- be a part of the largest privately owned auto group in the country!

Job Qualifications:

High School Diploma or equivalent.
Satisfactory work experience in a customer driven environment.

Job Responsibilities:

Performs opening and closing Guest Services procedures.
Answers incoming phone calls in a courteous, prompt, and professional manner.
Directs phone calls to the appropriate person.
Takes accurate messages.
Directs customers to the appropriate person or department.
Manages the desk log, phone up log, loaner agreement log, dealer plate log, and gas card log.
Tracks and filters all incoming calls and takes messages.
Communicates effectively with Guest Services Manager and Greeters.
Reconciles/updates data entry with dealership software.
Produces Daily Reports: Daily Update (1, 5, Close), Performance Metric (core Guests Services reports).
Walks around the showroom hourly to offer refreshments to guests.
Provides a warm, positive and happy environment for Guests, their children and fellow teammates.
Helps maintain a clean and comfortable environment (monitors facility).
Provides new hire Customer Management training when requested.
Maintains CSI at or above Company standards.
Maintains an organized, clean and safe work area.
Participates in required training.
Records all hours worked accurately in company timekeeping system.
Follows Safeguards rules and regulations.
Demonstrates the Company’s Core Values.
Complies with Company policies and procedures.
Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
Other duties as assigned.

Job Skills:

Customer Service, Typing, Phone Handling, Reporting skills, Data Entry, Problem Solving, Organization.

Computer Skills:

Intermediate skills in Microsoft Office Products. Ability to learn Dealership Management System and web based applications utilized in operations.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance. Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to walk, stand, sit; use hands to finger, handle, and feel.

Environment Demands:

Duties are performed primarily in the showroom or outdoor sales lot. Heavy phone work. Work includes frequent clerical and administrative responsibilities and interaction with customers and employees. Due to the nature of this position, employee may be exposed to various work environments.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos.

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to deal with standardized situations.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor. This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.

Apply Now

Refine Your Search

customer support representative jobs in concord, nc

Part-Time Guest Services Representative

Shipping Coordinator

Onsite Quality Technician Customer Service Representative

Customer Sales & Service Rep I – Bilingual Preferred (English/Spanish)

Receiving and Shipping Associate

Retail Warehouse Inside Sales-- Home Outlet

Retail Sales Specialist - Home Outlet

Customer Support Rep/Ntl Acct

Customer Support Representative

Front Desk Agent

Call Center Customer Service Representative - On Site

Customer Service Representative

Customer Service Representative

IN OFFICE Customer Service Representative & Administrative Assistant

Customer Service Representative

Customer Service Representative

Customer Service Rep for Call Center

Customer Service Representative

Customer Service Representative - Seasonal

Customer Service Representative/Dispatcher

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