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The Director, Night Warehouse will ensure a warehouse culture focused on people, safety, service, and cost through meaningful engagements with warehouse leaders and associates, best in-class service to customers, and safe and profitable operations. They will use their expertise in leading warehouse operations to inform the strategic direction of the warehouse. They will ensure the safe, accurate and timely selection and loading of all outbound product and ensure security of the entire facility.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Achieve all safety, service, and cost targets in department, and oversee all night warehouse operations. Plan and oversee execution of short/mid-term department objectives. Participate in strategic planning by identifying mid and long-term strategies for the department. Direct management to bring about action towards desired objectives.
- Lead with a safety mindset that ensures that every US Foods associate remains injury free, always. Champion safety procedures, processes and training to create and maintain a safety-first culture in the warehouse.
- Develop Warehouse Managers through one-on-one coaching, training on policy & procedures, assisting in problem resolution when required, and leading by example.
- Oversee and develop all on-floor warehouse associates by discussing performance with Warehouse Managers and creating plans to address gaps. Drive associate engagement and retention, and create a culture that embodies US Foods values.
- Attract talent and build high-performing teams. Plan headcount needed to maintain service levels, and monitor hiring and interviewing.
- Plan and implement technology affecting functional area to improve execution, productivity, and quality while ensuring compliance with company, state, and federal regulations.
- Direct development of production flow processes and identify process improvement and cost reduction strategies in conjunction with Sr. Warehouse Managers. Establish and maintain operational procedures for activities such as verifying warehouse inventory accuracy and selecting and loading shipments.
- Monitor operational data, including inventory losses, production goals and safety reports. Identify problems, determine causes and recommend changes to the VP of Operations to achieve zero-error benchmark on accuracy and customer satisfaction.
- Monitor integrity of our products and ensure that food safety standards are met. Establish Master Sanitation Schedule (MSS) and ensure MSS and FSQA requirements are followed.
- Oversee the maintenance of the physical condition of the warehouse and its equipment in compliance with OSHA requirements.
- In union facilities, assist HR and the VP Operations in interpreting the provisions of the collective bargaining agreement, administering appropriate discipline, settling routine grievances and participating in arbitrations as required.
- Other duties assigned by manager.
SUPERVISION:
- Direct: Warehouse Managers, union and/or non-union warehouse clerical staff (Operations Clerks, Warehouse Clerks, Will Call Clerks, Slotting Clerks, Truck Builders, etc.)
- Indirect: Union and/or non-union warehouse on-floor associates (Loaders, Selectors, Receivers, Forklift drivers, etc.)
RELATIONSHIPS
- Internal: Warehouse leaders and coworkers; VP Operations; Transportation leaders; Internal customers across departments (e.g., Sales)
- External: Vendors, customers
WORK ENVIRONMENT
- The work takes place in normal warehouse environments as well as in cooler and freezer areas where temperatures may be as low as -5 degrees.
MINIMUM QUALIFICATIONS
Education/Training:
- High school diploma or GED required; college degree preferred.
Related Experience/Requirements:
- Minimum of seven years of experience in warehouse management required.
Knowledge/Skills/Abilities:
- Broad knowledge of warehouse operations, methods and procedures.
- Strong leadership, communication and people development skills.
- Ability to openly and effectively communicate with all associates/departments within the company.
- Familiarity with inventory control, OSHA, HACCP and other regulatory requirements.
- Ability to interpret financial and operational data.
- Proficient in Microsoft Office Suite (Excel, Outlook, Teams, etc.).
- Experience with warehouse management systems (WMS) and inventory control systems a plus.
Travel
- 10% travel required, typically for mandatory meetings and/or training.
PREFERRED QUALIFICATIONS
Licenses/Certifications
- HACCP certification a plus.
- PCQI certification a plus.
PHYSICAL QUALIFICATIONS:
- Must be able to perform the following physical activities for described length of time:
OCCASIONALLY: 1% - 33 / FREQUENTLY: 34% - 66% / CONTINUOUSLY: 67% - 100% or NEVER
JOB REQUIRES WORKER TO: FREQUENCY:
STAND: FREQUENTLY
WALK: FREQUENTLY
DRIVE VEHICLE 1: OCCASIONALLY
SIT: OCCASIONALLY
LIFT
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): OCCASIONALLY
Over 100 lbs (Very Heavy): NEVER
CARRY
1-10 lbs (Sedentary): OCCASIONALLY
11-20 lbs (Light): OCCASIONALLY
21-50 lbs (Medium): OCCASIONALLY
51-100 lbs (Heavy): OCCASIONALLY
Over 100 lbs (Very Heavy): NEVER
PUSH/PULL 2: OCCASIONALLY
CLIMB/BALANCE 3: OCCASIONALLY
STOOP/SQUAT: OCCASIONALLY
KNEEL: OCCASIONALLY
BEND: OCCASIONALLY
REACH ABOVE SHOULDER: OCCASIONALLY
TWIST: OCCASIONALLY
GRASP OBJECTS 4: OCCASIONALLY
MANIPULATE OBJECTS 5: OCCASIONALLY
MANUAL DEXTERITY 6: OCCASIONALLY
1 (Drive Vehicle: Forklift, pallet jack)
2 (Push/Pull: Pallet jack controls, doors, product, pallets)
3 (Climb/Balance: On/off pallet jack, stairs)
4 (Grasp Objects: Pens, telephone, computer mouse, paperwork, pallet jack controls, boxes)
5 (Manipulate Objects: Boxes, dolly, metal truck ramp, hand truck, paperwork, truck gate, straps)
6 (Manual Dexterity: Typing, use of office machines such as copiers, printers)
This role may also receive annual incentive plan bonus.
Benefits for this role may include health insurance, pre-tax spending accounts, retirement benefits, paid time off, short-term and long-term disability, employee stock purchase plan, and life insurance. To review available benefits, please click here: https://www.usfoods.com/careers/benefits.html.
Compensation depends on relevant experience and/or education, specific skills, function, geographic location, and other factors as applicable by law (for example: state or local minimum wage thresholds). The expected base rate for this role is between
$90,000 - $145,000
***EOE – Race/Color/Religion/Sex/Sexual Orientation/Gender Identity/National Origin/Age/Genetic Information/Protected Veteran/Disability Status***
