Top 1257 Customer experience verifications Jobs in Connecticut

Remote Customer Service & Workflow Coordinator
Collins Medical Solutions —Connecticut
- $19.50 - $24.00 an hour
- Full-time
- Remote
- Microsoft Outlook
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Seasonal Customer Service Representative - 2026 (Eastern Region)
Minted —Hartford, CT
- $17.62 - $19.19 an hour
- Weekends as needed
- Remote
- Residential
- Bachelor's degree
- Experience equivalent to degree accepted
Quick Apply
In-Store Shopper (Online Orders) - Part Time
Whole Foods Market —Cheshire, CT
- $17.50 - $25.40 an hour
- 8 hour shift
- Hospitality
- 18 years or older
- English
- Store discount
- Paid time off
Laboratory Coordinator-Materials Control Laboratory
AGC/ GarKenyon —Meriden, CT
- Full-time
- Background check
- Mid-level
- Team management
- Health insurance
- Dental insurance
Quick Apply
12d
Service Technician
CTE North America Corporation —Willington, CT
- $20 - $30 an hour
- Full-time
- Background check
- Clean driving record
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
Configuration & Test Technician
KUB Technologies, Inc. —Stratford, CT
- $28 - $33 an hour
- Full-time
- Background check
- Mid-level
- Ability to lift 50 pounds
- Health insurance
- Dental insurance
Quick Apply
Automation Engineer / Senior Automation Technician (Onsite – Ansonia, CT)
Westfall Technik —Ansonia, CT
- Full-time
- 3 years
- Analysis skills
- Organizational skills
Quick Apply
Shop Supervisor
Nordex, Inc. —Brookfield, CT
- $37 - $50 an hour
- Full-time
- 5 years
- Supervising experience
- Continuous improvement
- Health insurance
- 401(k)
Quick Apply
13d
Service Technician
United Site Services —Stamford, CT
- $20.42 - $27.57 an hour
- Full-time
- Mid-level
- CDL
- US work authorization
- Health savings account
- AD&D insurance
Quality Assurance Representative
Trumpf —Farmington, CT
- Full-time
- Computer literacy
- Mid-level
- Organizational skills
Diesel Mechanic
Ryder —Hartford, CT
- $30 an hour
- Full-time
- DOT physical examination
- Pass drug screening
- CDL A
- Paid training
- Paid parental leave
Lead CNC Lathe Machinist
Phoenix Manufacturing Inc —Enfield, CT
- Full-time
- Microsoft Excel
- Microsoft Outlook
- ERP systems
- Health savings account
- Health insurance
Quick Apply
11d
Quality Inspector
AGC/ GarKenyon —Meriden, CT
- Full-time
- Microsoft Word
- Background check
- Microsoft Excel
- Health savings account
- Health insurance
Quick Apply
Front Desk Supervisor/ Coordinator
Stamford Vision Care —Stamford, CT
- From $25 an hour
- Full-time
- Private practice
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
9d
Senior Project Lead - Operational Excellence Business Improvements
ASML —Wilton, CT
- Full-time
- Hybrid work
- 7 years
- Writing skills
- Office
Mechanical Engineer
ASML —Wilton, CT
- Full-time
- Bachelor of Science
- Research
- Bachelor's degree
10d
Mechatronics Engineer
ASML —Wilton, CT
- Bachelor of Science
- Bachelor's degree
- Doctor of Philosophy
10d
CNC Machinist - Swiss Set-Up Operator - Level III
HORST ENGINEERING & MANUFACTURING CO —East Hartford, CT
- Full-time
- 5 years
- High school diploma or GED
- Assembly
- Dental insurance
- Paid time off
Quick Apply
Electrical Engineer
ASML —Wilton, CT
- Research
- Master's degree
- Analysis skills
10d
Technician Product Quality
FuelCell Energy —Danbury, CT
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel

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customer experience verifications jobs near connecticut

Remote Customer Service & Workflow Coordinator

Collins Medical Solutions
Connecticut

Quick Apply

Job Details

Full-time
$19.50 - $24.00 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Work from home

Qualifications

Customer follow-ups
Email customer support
Microsoft Outlook
Phone communication
Customer service
Medical office experience
HIPAA
Documentation tools
Bachelor's degree
Attention to detail
Health information regulatory compliance
Microsoft Teams
Health information management
Video conferences (communication methods)
Phone call management
Clinical confidentiality policies
Video conferencing systems operation

Full Job Description

Job Summary

Collins Medical Solutions is looking for a detail-oriented Customer Service & Workflow Coordinator to support customer service, referral intake, insurance verification, order processing, documentation follow-up, and workflow coordination across our medical equipment and accessibility departments.
This is not a basic call-center role. The right candidate will help keep patient referrals, orders, documentation, authorizations, payments, pickups, deliveries, and follow-ups moving through the correct systems and teams.
The ideal candidate is organized, professional, comfortable on the phone, able to manage multiple open tasks, and willing to learn medical equipment, insurance, and workflow processes.
Because this is a remote role involving patient information, candidates must be able to work from a private, secure workspace and follow HIPAA/privacy requirements.

Key Responsibilities

-Answer incoming calls and respond professionally to customer inquiries.
-Receive and process referrals for DME, medical supplies, and accessibility-related services.
-Contact patients, caregivers, providers, agencies, insurance companies, and internal team members for follow-up.
-Verify insurance through payer portals or provider lines.
-Support prior authorization and Medicaid waiver workflows as assigned.
-Process orders, order changes, pickups, payments, and follow-up tasks.
-Document customer interactions, order updates, complaints, and next steps accurately.
-Help maintain accurate records in company systems such as Brightree, Microsoft Teams, Outlook, and related workflow tools.
-Support customer follow-up for outstanding orders, missing documents, estimates, contracts, payments, and scheduling.

Remote Work Requirements

-Must be legally authorized to work in the United States.
-Must be available during East Coast business hours.
-Must have reliable high-speed internet.
-Must have a private, secure workspace suitable for handling patient information.
-Must be comfortable using phone, email, Microsoft Teams, Outlook, web-based systems, and payer portals.
-Must follow company privacy, HIPAA, documentation, and secure communication policies.
-Remote work is subject to training completion, system access, company approval, and ongoing workflow expectations.

Qualifications

Required

-Prior customer service experience.
-Strong attention to detail.
-Ability to manage multiple open tasks and follow-ups.
-Ability to learn medical equipment, insurance, and documentation workflows.
-Professional, empathetic, and patient-focused attitude.
-Ability to maintain confidentiality and follow HIPAA/privacy requirements.

Preferred

-Healthcare, medical office, DME/HME, medical billing, insurance verification, or patient intake experience.
-Supervisory, team lead, or training experience.
-Experience with Brightree or similar healthcare software.
-Experience with payer portals, prior authorizations, CMNs, prescriptions, delivery tickets, or compliance documentation.
-Bachelor’s degree preferred but not required.

Benefits

-401(k)
-Dental insurance
-Health insurance
-Paid time off

Schedule

-Full-time
-Monday to Friday
-East Coast business hours required (9a - 5:30p)

Work Location

-Remote, U.S.-based.
-Company headquarters are located in Bridgeport, CT. Connecticut / Northeast candidates are preferred, but qualified U.S.-based remote candidates will be considered.

Equal Opportunity Employer

Collins Medical Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, age, or any other characteristic protected by law.

Pay: $19.50 - $24.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Work from home

Experience:

Customer service: 3 years (Required)
Health information management: 1 year (Preferred)

Work Location: Remote

Quick Apply

Refine Your Search

customer experience verifications jobs in connecticut

Remote Customer Service & Workflow Coordinator

Seasonal Customer Service Representative - 2026 (Eastern Region)

In-Store Shopper (Online Orders) - Part Time

Laboratory Coordinator-Materials Control Laboratory

Service Technician

Configuration & Test Technician

Automation Engineer / Senior Automation Technician (Onsite – Ansonia, CT)

Shop Supervisor

Service Technician

Quality Assurance Representative

Diesel Mechanic

Lead CNC Lathe Machinist

Quality Inspector

Front Desk Supervisor/ Coordinator

Senior Project Lead - Operational Excellence Business Improvements

Mechanical Engineer

Mechatronics Engineer

CNC Machinist - Swiss Set-Up Operator - Level III

Electrical Engineer

Technician Product Quality

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