Top 1368 Patient services lead Jobs in Connecticut

Remote Customer Service & Workflow Coordinator
Collins Medical Solutions —Connecticut
- $19.50 - $24.00 an hour
- Full-time
- Remote
- Microsoft Outlook
- Management
- Customer service
- Health insurance
- Dental insurance
Quick Apply
Patient Transport Associate - Part time/Days
Yale New Haven Health —New Haven, CT
- Part-time
- Hospital
- High school diploma or GED
- Clinic
9d
Lead Clinical Receptionist
Yale University —New Haven, CT
- $35.64 an hour
- Full-time
- Background check
- Current TB test
- High school
11d
Patient Care Coordinator - Dr. Hudgins
Hospital for Special Surgery —Stamford, CT
- $26.65 - $40.87 an hour
- Full-time
- Computer literacy
- Mid-level
- High school diploma or GED
Senior Patient Care Coordinator
Optum —Manchester, CT
- $20 - $36 an hour
- Full-time
- Computer literacy
- Pass drug screening
- Mid-level
ED, Centers for Medicare & Medicaid Services (CMS) - Remote
BI Pharmaceuticals, Inc. —Ridgefield, CT
- $250,000 - $394,000 a year
- Full-time
- Remote
- 18 years or older
- Pass drug screening
- 11+ years
Manager Patient Access - (Hospital Patient Access-ED Depart)
Trinity Health —Hartford, CT
- $32.52 - $48.78 an hour
- Full-time
- Acute care
- 5 years
- Inpatient
Medical Support Assistant (Advanced)
US Veterans Health Administration —Newington, CT
- $51,235 - $66,605 a year
- Online Application
- Background check
- Writing skills
- Medical office experience
- Paid parental leave
- Paid holidays
3d
Patient Access Representative Lead - Cancer Care Center/FT/40 hours
BRISTOL HOSPITAL GROUP —Bristol, CT
- Full-time
- Computer literacy
- English
- Mid-level
Director, Regional Practice
Ensemble RCM LLC —Stamford, CT
- $122,900 - $184,350 a year
- Full-time
- Master's degree
- Bachelor's degree
- Travel
- Tuition reimbursement
Radiology Operations Supervisor and Superuser
Advanced Orthopedics New England (AONE) —Enfield, CT
- $75,000 - $90,000 a year
- Full-time
- 5 years
- System design
- Recruiting
- Dental insurance
- 401(k)
Quick Apply
10d
General Dentist
Mondovi Dental —Bristol, CT
- From $200,000 a year
- Monday to Friday
- Private practice
- CPR Certification
- Dental office
- Health savings account
- Disability insurance
Licensed Healthcare Insurance Agent – Remote USA
TTEC —Connecticut
- $21 an hour
- Seasonal
- Remote
- HIPAA
- High school diploma or GED
- Computer skills
- Wellness program
- Tuition reimbursement
Medical Lead Opportunity at Greenwich Animal Hospital
Greenwich Animal Hospital —Greenwich, CT
- $150,000 - $180,000 a year
- Full-time
- Internal Medicine
- Senior level
- Leadership
- Paid parental leave
- Disability insurance
Quick Apply
Front Desk Supervisor/ Coordinator
Stamford Vision Care —Stamford, CT
- From $25 an hour
- Full-time
- Private practice
- Mid-level
- High school diploma or GED
- Paid holidays
- Health insurance
Quick Apply
9d
Travel Cath Lab RN
Fusion Medical Staffing —Bridgeport, CT
- $2,720 - $3,126 a week
- Travel nursing
- RN License
- PALS Certification
- Hospital
- Disability insurance
- Health insurance
Staff Pharmacist
CVS Health —Norwich, CT
- $63 - $85 an hour
- Part-time
- Bachelor of Science
- Mid-level
- Bachelor's degree
- Health savings account
- Health insurance
Quick Apply
Staff Pharmacist
CVS Health —Middletown, CT
- $75 - $85 an hour
- Full-time
- Customer service
- Bachelor of Science
- Mid-level
- Store discount
- Health savings account
Quick Apply
Staff Pharmacist
CVS Health —Middletown, CT
- $65 - $85 an hour
- Part-time
- Customer service
- Bachelor of Science
- Mid-level
- Store discount
- Employee stock purchase plan
Quick Apply
Board Certified Behavior Analyst (Signing Bonus $5,000)
Willow Park Academy —Stamford, CT
- $80,000 - $100,000 a year
- Full-time
- Hybrid work
- Experience working with individuals with developmental disabilities
- Data analysis skills
- HIPAA
Quick Apply

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patient services lead jobs near connecticut

Remote Customer Service & Workflow Coordinator

Collins Medical Solutions
Connecticut

Quick Apply

Job Details

Full-time
$19.50 - $24.00 an hour

Benefits

Health insurance
Dental insurance
401(k)
Paid time off
Work from home

Qualifications

Customer follow-ups
Email customer support
Microsoft Outlook
Phone communication
Customer service
Medical office experience
HIPAA
Documentation tools
Bachelor's degree
Attention to detail
Health information regulatory compliance
Microsoft Teams
Health information management
Video conferences (communication methods)
Phone call management
Clinical confidentiality policies
Video conferencing systems operation

Full Job Description

Job Summary

Collins Medical Solutions is looking for a detail-oriented Customer Service & Workflow Coordinator to support customer service, referral intake, insurance verification, order processing, documentation follow-up, and workflow coordination across our medical equipment and accessibility departments.
This is not a basic call-center role. The right candidate will help keep patient referrals, orders, documentation, authorizations, payments, pickups, deliveries, and follow-ups moving through the correct systems and teams.
The ideal candidate is organized, professional, comfortable on the phone, able to manage multiple open tasks, and willing to learn medical equipment, insurance, and workflow processes.
Because this is a remote role involving patient information, candidates must be able to work from a private, secure workspace and follow HIPAA/privacy requirements.

Key Responsibilities

-Answer incoming calls and respond professionally to customer inquiries.
-Receive and process referrals for DME, medical supplies, and accessibility-related services.
-Contact patients, caregivers, providers, agencies, insurance companies, and internal team members for follow-up.
-Verify insurance through payer portals or provider lines.
-Support prior authorization and Medicaid waiver workflows as assigned.
-Process orders, order changes, pickups, payments, and follow-up tasks.
-Document customer interactions, order updates, complaints, and next steps accurately.
-Help maintain accurate records in company systems such as Brightree, Microsoft Teams, Outlook, and related workflow tools.
-Support customer follow-up for outstanding orders, missing documents, estimates, contracts, payments, and scheduling.

Remote Work Requirements

-Must be legally authorized to work in the United States.
-Must be available during East Coast business hours.
-Must have reliable high-speed internet.
-Must have a private, secure workspace suitable for handling patient information.
-Must be comfortable using phone, email, Microsoft Teams, Outlook, web-based systems, and payer portals.
-Must follow company privacy, HIPAA, documentation, and secure communication policies.
-Remote work is subject to training completion, system access, company approval, and ongoing workflow expectations.

Qualifications

Required

-Prior customer service experience.
-Strong attention to detail.
-Ability to manage multiple open tasks and follow-ups.
-Ability to learn medical equipment, insurance, and documentation workflows.
-Professional, empathetic, and patient-focused attitude.
-Ability to maintain confidentiality and follow HIPAA/privacy requirements.

Preferred

-Healthcare, medical office, DME/HME, medical billing, insurance verification, or patient intake experience.
-Supervisory, team lead, or training experience.
-Experience with Brightree or similar healthcare software.
-Experience with payer portals, prior authorizations, CMNs, prescriptions, delivery tickets, or compliance documentation.
-Bachelor’s degree preferred but not required.

Benefits

-401(k)
-Dental insurance
-Health insurance
-Paid time off

Schedule

-Full-time
-Monday to Friday
-East Coast business hours required (9a - 5:30p)

Work Location

-Remote, U.S.-based.
-Company headquarters are located in Bridgeport, CT. Connecticut / Northeast candidates are preferred, but qualified U.S.-based remote candidates will be considered.

Equal Opportunity Employer

Collins Medical Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability status, protected veteran status, age, or any other characteristic protected by law.

Pay: $19.50 - $24.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Work from home

Experience:

Customer service: 3 years (Required)
Health information management: 1 year (Preferred)

Work Location: Remote

Quick Apply

Refine Your Search

patient services lead jobs in connecticut

Remote Customer Service & Workflow Coordinator

Patient Transport Associate - Part time/Days

Lead Clinical Receptionist

Patient Care Coordinator - Dr. Hudgins

Senior Patient Care Coordinator

ED, Centers for Medicare & Medicaid Services (CMS) - Remote

Manager Patient Access - (Hospital Patient Access-ED Depart)

Medical Support Assistant (Advanced)

Patient Access Representative Lead - Cancer Care Center/FT/40 hours

Director, Regional Practice

Radiology Operations Supervisor and Superuser

General Dentist

Licensed Healthcare Insurance Agent – Remote USA

Medical Lead Opportunity at Greenwich Animal Hospital

Front Desk Supervisor/ Coordinator

Travel Cath Lab RN

Staff Pharmacist

Staff Pharmacist

Staff Pharmacist

Board Certified Behavior Analyst (Signing Bonus $5,000)

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