Top 79 Global quality director Jobs in Conroe Tx

Director of Room Operations (North Houston)
Marriott International, Inc —The Woodlands, TX
- $101,000 - $127,000 a year
- Full-time
- Hotel
- Bachelor's degree
- Business Administration
9d
Director Global Process Safety
SI Group —The Woodlands, TX
- $185,000 - $215,000 a year
- Full-time
- Bachelor of Science
- Analysis skills
- Training & development
- Paid parental leave
- Health savings account
Global Quality Director
Wellbore Integrity Solutions LLC —Houston, TX
- Management
- Engineering
- Master's degree
- Free parking
- Paid holidays
Quick Apply
Director, Station Operations
Menzies Aviation —Houston, TX
- $160,000 a year
- Sales
- English
- Master's degree
Workplace Experience Coordinator
ISS —Spring, TX
- $36.05 - $40.86 an hour
- Full-time
- Computer literacy
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
18h
Director, Planning Continuous improvement
HP —Spring, TX
- $166,050 - $265,700 a year
- Full-time
- 11+ years
- Bachelor's degree
- Business Administration
- Paid parental leave
- Paid holidays
Senior Director of Digital Technology for Customer Support
HP —Spring, TX
- $210,150 - $320,250 a year
- Full-time
- Computer science
- Computer Science
- Analysis skills
Director, Global Supply Chain Excellence
SI Group —The Woodlands, TX
- Full-time
- Senior level
- Master of Business Administration
- Leadership
- Paid parental leave
- Health savings account
Director of QHSE
Crane Worldwide Logistics LLC —Houston, TX
- 5 years
- Office
- High school diploma or GED
- Wellness program
- Health insurance
Senior Director, North America Market People Organization
HP —Spring, TX
- Full-time
- 11+ years
- Analysis skills
- Bachelor's degree
- Paid parental leave
- Paid holidays
Associate Director - Product Execution Management
Linde —The Woodlands, TX
- $140,000 - $170,000 a year
- Up to 50% travel
- Construction site
- Engineering
- Paid holidays
- Disability insurance
Facilities Director
CBRE —Spring, TX
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
13d
Associate Director, Productivity
Linde —The Woodlands, TX
- Engineering
- Analysis skills
- Travel
- Paid holidays
- Disability insurance
Vice President Of Industrial Services
Bilfinger SE —The Woodlands, TX
- Engineering
- Travel
- Organizational skills
Vice President, Compliance & Risk
Excelerate Energy —The Woodlands, TX
- Full-time
- 7 years
- Office
- Bachelor's degree
Patient Safety Manager
HCA Houston Healthcare Northwest —Houston, TX
- Full-time
- Mid-level
- Neurology
- 1 year
- Employee stock purchase plan
- Disability insurance
Quick Apply
Director, Global Operations
Nikkiso Cryogenic Industries —Tomball, TX
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- ERP systems
Director of ACCS Technologies
HP —Spring, TX
- $190,000 - $274,000 a year
- Full-time
- Computer Science
- Master's degree
- Business development
- Paid parental leave
- Paid holidays
Director of Trade Consulting
Crane Worldwide Logistics LLC —Houston, TX
- High school
- Bachelor's degree
- Mentoring
- Wellness program
- Health insurance
Bid Coordinator
BMT Commercial USa, Inc. —Houston, TX
- $75,000 - $85,000 a year
- Online Application
- Hybrid work
- Mid-level
- Office
- 3 years
- Disability insurance
- Health insurance
Quick Apply

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Director of Room Operations (North Houston)

Marriott International, Inc -
The Woodlands, TX

Apply Now

Job Details

Full-time
$101,000 - $127,000 a year
9 days ago

Qualifications

Customer communication

Full Job Description

Additional InformationRelocation Assistance Available
Job Number26086562
Job CategoryRooms & Guest Services Operations
Location1601 Lake Robbins Dr, The Woodlands, Texas, United States, 77380
ScheduleFull Time
Located Remotely?N
Position Type Management
Pay Range: $101,000-$127,000 annually
Bonus Eligible: Y

JOB SUMMARY

Functions as the strategic business leader of the property's Rooms Operations. Areas of responsibility include Front Office, Recreation/Health Club and Housekeeping. Position works with direct reports (department heads) to develop and implement departmental strategies and ensures implementation of the brand service strategy and brand initiatives. The position ensures Rooms Operations meet the brand’s standards, targets customer needs, ensures associate satisfaction, focuses on growing revenues and maximizes the financial performance of the department. Develops and implements property-wide strategies that deliver products and services to meet or exceed the needs and expectations of the brand’s target customer and associates and provides a return on investment to the owner and Marriott International.

CANDIDATE PROFILE

Education and Experience

2-year degree from an accredited university in Business Administration, Hotel and Restaurant Management, or related major; 4 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

4-year bachelor's degree in Business Administration, Hotel and Restaurant Management, or related major; 2 years experience in the guest services, front desk, housekeeping, sales and marketing, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing Profitability

Demonstrates and communicates key drivers of guest satisfaction for the brand’s target customer.

Analyzes service issues and identifies trends.

Makes and executes the necessary decisions to keep property moving forward toward achievement of goals.

Works with Rooms management team to develop an operational strategy that is aligned with the brand’s business strategy and leads its execution.

Managing Revenue Goals

Monitors Rooms operations sales performance against budget.

Reviews reports and financial statements to determine Rooms operations performance against budget.

Coaches and supports operations team to effectively manage occupancy & rate, wages and controllable expenses.

Reviews the Wage Progress Report and compares budgeted wages to actual wages, coaching direct reports to address problem areas and holding team accountable for results.

Leading Operations and Department Teams

Champions the brand’s service vision for product and service delivery and ensures alignment amongst the Rooms leadership teams.

Develops systems to enable associates to understand guest satisfaction results.

Communicates a clear and consistent message regarding departmental goals to produce desired results.

Managing the Guest Experience

Reviews guest feedback with leadership team and ensures appropriate corrective action is taken.

Responds to and handles guest problems and complaints.

Stays visible and interfaces with customers on a regular basis to obtain feedback on quality of product, service levels and overall satisfaction.

Creates an atmosphere in all Rooms and Food and Beverage areas that meets or exceeds guest expectations.

Managing and Conducting Human Resources Activities

Facilitates the development of creative solutions to overcome obstacles and ensures implementation to continually improve guest satisfaction results.

Ensures associates are treated fairly and equitably.

Ensures that regular, ongoing communication is happening in Rooms (e.g., pre-shift briefings, staff meetings).

Fosters associate commitment to providing excellent service, participates in daily stand-up meetings and models desired service behaviors in all interactions with guests and associates.

Incorporates guest satisfaction as a component of staff/operations meetings with an emphasis on generating innovative ways to continually improve results.

Sets goals and expectations for direct reports using the performance review process and holds staff accountable for successful performance.

Solicits associate feedback, utilizes an “open door policy” and reviews associate satisfaction results to identify and address associate problems or concerns.

Ensures property policies are administered fairly and consistently, disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and supports the Peer Review Process.

Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.

Champions change, ensures brand and regional business initiatives are implemented and communicates follow-up actions to team as necessary.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

Apply Now

Refine Your Search

global quality director jobs in conroe tx

Director of Room Operations (North Houston)

Director Global Process Safety

Global Quality Director

Director, Station Operations

Workplace Experience Coordinator

Director, Planning Continuous improvement

Senior Director of Digital Technology for Customer Support

Director, Global Supply Chain Excellence

Director of QHSE

Senior Director, North America Market People Organization

Associate Director - Product Execution Management

Facilities Director

Associate Director, Productivity

Vice President Of Industrial Services

Vice President, Compliance & Risk

Patient Safety Manager

Director, Global Operations

Director of ACCS Technologies

Director of Trade Consulting

Bid Coordinator

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