Top 52 It support Jobs in Conroe Tx

Client Technical Support Advisor (Dental Lab)
4G Dental Lab —Spring, TX
- $17 - $20 an hour
- Part-time
- Customer service
- Laboratory experience
- Mid-level
- Health insurance
- Dental insurance
Quick Apply
7h
IT Technician I
Sabre Industries —Conroe, TX
- From $20 an hour
- Full-time
- Computer science
- Computer Science
- Office
- Paid holidays
- Disability insurance
Helpdesk Technician
Your Business Solutions —The Woodlands, TX
- Microsoft Excel
- Microsoft Outlook
- Mid-level
- Health insurance
- Dental insurance
IT Technical Support
Matrix Medical Management —Spring, TX
- Background check
- Computer science
- Computer Science
- AD&D insurance
- Disability insurance
Quick Apply
Campus Technology Support Specialist
Conroe Independent School District —Conroe, TX
- From $22 an hour
- Google Workspace
- Mid-level
- High school diploma or GED
8d
IT Support Specialist
WHC Energy Services —The Woodlands, TX
- Computer Science
- Up to 50% travel
- Office
Quick Apply
Desktop Support Technician 1
SynergenX Health Holdings LLC —Houston, TX
- $55,000 a year
- Full-time
- Microsoft Outlook
- Office
- Windows
- Paid holidays
- Health insurance
Quick Apply
21h
Provider Solutions Tech
McKesson —The Woodlands, TX
- $26.31 - $43.85 an hour
- Full-time
- Writing skills
- Mid-level
- High school diploma or GED
- Wellness program
- Employee stock purchase plan
13d
IT Support Specialist I
Arrow Child and Family Ministries —Spring, TX
- $45,000 - $55,000 a year
- Weekends as needed
- Computer science
- Computer Science
- Mid-level
- Mileage reimbursement
- Health savings account
12h
Technical Support Specialist
Booth and Associates —The Woodlands, TX
- Computer Science
- Research
- Mid-level
Quick Apply
23h
Product Support Specialist
coVita —The Woodlands, TX
- $47,400 - $55,000 a year
- Full-time
- QuickBooks
- In-person
- Communication skills
- Health insurance
- Dental insurance
Quick Apply
8d
Operations IT Technician MSD
Patterson-UTI —Conroe, TX
- Overtime
- Mid-level
- Office
- Windows
Service Desk Technician
Spring Independent School District —Houston, TX
- $46,800 - $56,389 a year
- Full-time
- Computer literacy
- Research
- Mid-level
CUSTOMER CARE ANALYST - TECHNICAL
Global Shop Solutions —The Woodlands, TX
- Full-time
- Computer science
- Computer Science
- Mid-level
- Paid holidays
- Disability insurance
IT Support Analyst
Venterra Realty —Houston, TX
- Full-time
- Microsoft Outlook
- Mid-level
- Office
- Disability insurance
- Health insurance
Quick Apply
1d
IT Desktop Support (MSP)
One Way Solutions LLC —Houston, TX
- $40,000 - $60,000 a year
- Full-time
- Mid-level
- Windows
- 2 years
Senior IT Systems Analyst
Kraton Corporation —The Woodlands, TX
- Computer science
- Computer Science
- Office
Customer Escalation Specialist - Networking (Shift 2)
Hewlett Packard Enterprise —Spring, TX
- $18.61 - $39.42 an hour
- Weekends as needed
- Computer literacy
- Writing skills
- Office
IT Specialist - SST Willow Creek
School of Science & Technology —Spring, TX
- $21.50 - $28.00 an hour
- Weekends as needed
- Classroom
- Word processing
- Computer literacy
Quick Apply
Computer Systems Analyst
Farouk Systems Inc —Houston, TX
- On call
- Azure
- Computer Science
- Office
Quick Apply

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it support jobs near conroe tx

Client Technical Support Advisor (Dental Lab)

4G Dental Lab -
Spring, TX

Quick Apply

Job Details

Part-time | Full-time
$17 - $20 an hour
7 hours ago

Benefits

Health insurance
Dental insurance
Paid time off
Vision insurance
Life insurance

Qualifications

Customer relationship building
Customer service
Call center experience
Customer relationship management
Productivity software
Technical Proficiency
Cross-functional communication

Full Job Description

Job Title: Client Technical Support Advisor

Job Summary:

The Client Technical Support Advisor is responsible for providing technical support and case management assistance to customers and team members. This role serves as a key communication link between dentists, technicians, production teams, and support departments to ensure cases are processed accurately, efficiently, and in alignment with client expectations. The position supports operational success by driving client satisfaction, quality outcomes, efficient turnaround times, and reduction of remakes through technical expertise, proactive communication, and effective case coordination.

Duties/Responsibilities:

Client Technical Support & Communication

Serve as a primary point of contact for technical case questions via phone, email, web calls, and other communication channels.
Communicate directly with dentists, clients, technicians, and internal departments to ensure case questions are resolved promptly and accurately.
Troubleshoot technical concerns and provide guidance to clients, Client Experience teams, sales teams, and production departments.
Support Client Experience and internal teams when technical expertise or local case knowledge is required.
Maintain responsiveness and accessibility by meeting service expectations for call handling, email response times, and issue resolution.
Plan, organize, and manage daily communication related to cases in production.
Monitor and follow up on hold cases and unresolved case questions to obtain required information or instructions from clients in a timely manner.
Serve as the primary point of contact for follow-up on unanswered case questions requiring resolution.
Coordinate with production operations, lab leadership, accounting, and other support departments to resolve case-related issues.
Analyze late case reports and support productivity improvement efforts.
Respond to new case delivery date inquiries and related status requests each morning.
Update EasyDent/EDDL systems with case communication responses received directly from clients.
Clearly document customer conversations, case updates, and technical notes in relevant systems for visibility across teams.
Communicate with clients regarding digital scan issues, or opportunities for improved scan or impression quality.
Review digital scans and provide technical feedback to support successful case outcomes.
Process web callsand assist with digital workflows as needed.
Provide consultation support for product-related Issues or adjustments as needed.
Support quality assurance activities by reviewing scans, designs, and final products to ensure alignment with client expectations and operational standards.
Lead the process of adding and maintaining appropriate account alerts and quality review preferences within company systems.
Communicate with dental offices regarding back orders, unavailable components, shipping delays, or other implant-related case concerns in a timely and professional manner.
Perform additional job-related duties and special projects as assigned.

Required Skills & Qualifications

Strong understanding of dental laboratory products, workflows, and production processes.
Minimum of 2-3 years of experience in a dental laboratory, technical support, production, customer service, or high-volume office environment.
Excellent verbal and written communication skills with the ability to interact professionally with clients and internal teams.
Strong organizational skills with exceptional attention to detail.
Ability to troubleshoot problems, identify solutions, and follow through to resolution.
Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
Proficiency In Microsoft Office Suite and other business software systems.
Strong customer service and relationship management skills.
Ability to work collaboratively across departments and teams.

Preferred Qualifications

Associate degree preferred.
Experience with dental case management software, production tracking systems, or digital dental workflows.

Physical Requirements

Prolonged periods sitting at a desk and working on a computer.
Ability to access and navigate the production facility as needed.

Job Types: Full-time, Part-time

Pay: $17.00 - $20.00 per hour

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Experience:

Dental office or Dental LAB: (Required): 1 year (Required)
Call center: 1 year (Preferred)
Customer service: 1 year (Preferred)

Ability to Commute:

Spring, TX 77386 (Required)

Work Location: In person

Quick Apply

Refine Your Search

it support jobs in conroe tx

Client Technical Support Advisor (Dental Lab)

IT Technician I

Helpdesk Technician

IT Technical Support

Campus Technology Support Specialist

IT Support Specialist

Desktop Support Technician 1

Provider Solutions Tech

IT Support Specialist I

Technical Support Specialist

Product Support Specialist

Operations IT Technician MSD

Service Desk Technician

CUSTOMER CARE ANALYST - TECHNICAL

IT Support Analyst

IT Desktop Support (MSP)

Senior IT Systems Analyst

Customer Escalation Specialist - Networking (Shift 2)

IT Specialist - SST Willow Creek

Computer Systems Analyst

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