Top 52 Care navigator Jobs in Contra Costa County Ca

Clinic Patient Care Navigator
Rely Health —Walnut Creek, CA
- $22 - $25 an hour
- Full-time
- HIPAA
- Mid-level
- High school diploma or GED
- Paid parental leave
- Paid holidays
Patient Navigator I/II
La Clinica de La Raza —Pittsburg, CA
- $27.08 - $39.62 an hour
- Full-time
- Analysis skills
- 2 years
- Communication skills
Quick Apply
Housing Navigator
Independent Living Systems —Concord, CA
- $28.08 - $37.18 an hour
- Full-time
- CPR Certification
- Nursing
- 5 years
Quick Apply
Patient Care Navigator - Oakland Richmond
Rely Health —Oakland, CA
- $25 - $28 an hour
- 8 hour shift
- Acute care
- Addiction Medicine
- Mid-level
- Paid parental leave
- Paid holidays
Patient Navigator (for Community Clinic Engagement)
Davis Street Community Center —San Leandro, CA
- $26 - $28 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- HIPAA
Quick Apply
10d
COMMUNITY NAVIGATOR
The GEO Group —Concord, CA
- From $28.50 an hour
- Urgently hiring
- English
- Mid-level
- Residential
- Paid training
- Health savings account
Health Care Guide I
Partnership HealthPlan of California —Fairfield, CA
- $29.95 - $35.19 an hour
- Full-time
- Spanish
- Word processing
- Research
Clinical Health Navigator I/II
La Clinica de La Raza —Oakland, CA
- $27.08 - $39.62 an hour
- Full-time
- Mid-level
- 4 years
- Communication skills
Quick Apply
Certified Nursing Assistant CNA and Home Health Aide HHA – In-Home Care – Tri-Valley and Diablo Valley
Right at Home East Bay —Pleasanton, CA
- $18 - $23 an hour
- Overtime
- Background check
- 18 years or older
- Current TB test
- Paid training
- Wellness program
Quick Apply
Health Navigator
Roots Community Health Center —Oakland, CA
- $24.04 an hour
- Full-time
- Clean driving record
- Clinic experience
- Mid-level
Quick Apply
Mental Health Care Coordinator
WestCoast Children's Clinic —Hayward, CA
- $34.62 an hour
- Weekends as needed
- Adults
- Mid-level
- Outpatient experience
- Paid holidays
- Disability insurance
Quick Apply
3d
HIV PrEP Navigator
LIFELONG MEDICAL CARE —Oakland, CA
- $21 - $23 an hour
- Full-time
- Spanish
- English
- Mid-level
Quick Apply
Oncology Nurse Navigator
Bass Privia Management Company of California, LLC —Walnut Creek, CA
- $80 - $97 an hour
- CPR Certification
- Nursing
- RN License
Quick Apply
Mental Health Care Coordinator - Outpatient and C-Change
WestCoast Children's Clinic —San Leandro, CA
- $34.62 an hour
- Part-time
- Adults
- Mid-level
- Outpatient experience
- Paid holidays
- Disability insurance
Quick Apply
2d
Housing Navigator (HCS)
Insight Housing —Oakland, CA
- $28.32 - $30.02 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Customer service
- Paid training
- Paid parental leave
Quick Apply
Doula Navigator / Community Doula - Bilingual
Malama Health —Alameda, CA
- $52,000 - $62,400 a year
- Full-time
- Hybrid work
- Spanish
- Google Workspace
- English
- Flexible schedule
Quick Apply
Housing Navigator
St Mary's Center —Oakland, CA
- $30 an hour
- Full-time
- Ability to walk for extended periods
- Mid-level
- CDL
Quick Apply
9d
Bilingual Family Navigator
Mental Health Assn of Alameda County —Pleasanton, CA
- $1.00 - $31.69 an hour
- Weekends as needed
- Hybrid work
- Background check
- Microsoft Outlook
- Caregiving
- Mileage reimbursement
- Paid holidays
Quick Apply
Peer Navigator-CARES
LA FAMILIA —Hayward, CA
- $24.35 - $24.97 an hour
- Full-time
- Hybrid work
- Spanish
- Google Workspace
- Clean driving record
- Paid holidays
- Health insurance
Quick Apply
Family Resource Navigator
Bay Area Community Resources —Fairfield, CA
- $66,000 - $71,000 a year
- Full-time
- Bilingual
- Mid-level
- Experience working with children
- Paid holidays
- Health insurance
Quick Apply

I want to receive the latest job alert for care navigator in contra costa county ca

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

care navigator jobs near contra costa county ca

Clinic Patient Care Navigator

Rely Health
Walnut Creek, CA

Apply Now

Job Details

Full-time
$22 - $25 an hour

Benefits

Paid parental leave
Paid holidays
Disability insurance
Health insurance
Dental insurance
401(k)
Paid time off
Parental leave
Vision insurance

Qualifications

HIPAA compliance
HIPAA
High school diploma or GED
Video conferences (communication methods)
Clinical confidentiality policies
Care coordination
Stakeholder relationship building

Full Job Description

About Rely Health

At Rely Health, we leverage a comprehensive suite of technology tools to ensure every patient receives personalized support throughout their healthcare journey. Our patient care navigators utilize advanced AI-driven solutions, multi-channel communication platforms, and real-time data analytics to provide high-quality, cost-effective, and accessible care to diverse communities across the United States.

By combining human empathy with cutting-edge technology, Rely Health ensures comprehensive, efficient, and accessible care navigation for all patients, regardless of their location or circumstances. Our solution not only reduces worry and frustration for patients and their families but also improves overall health outcomes and reduces the total cost of care

About the role

The patient care navigator serves as the first point of contact for inbound patient calls routed through the clinic,, handles appointment scheduling, rescheduling, and confirmation; answers patient questions about appointments, preparation, and office logistics; and escalates complex, clinical, or sensitive matters directly to clinic staff. In addition to scheduling duties, the patient care navigator serves as the on-site Rely Health liaison, working alongside the provider team daily to answer questions about Rely tools and processes, surface call trends, and identify opportunities to improve the technology stack and front-desk experience. The patient care navigator is a Rely Health employee performing services on behalf of BASS Medical Group and observes all BASS Medical Group site rules, policies, and protocols while on site.

What you'll do

Responds to patient needs within the scope of the position; establishes relationships and serves as primary point of contact for patients and their families or caretakers.
Answer inbound patient calls. Schedule, reschedule and confirm patient appointments.
Address patient questions regarding appointments, preparation and office logistics
Escalate complex clinical or sensitive calls promptly to clinic staff
Communicates with patients in person and via phone, email, and AI-assisted tools; maintains a calming, non-judgmental presence.
Investigates and resolves patient and provider inquiries and concerns in a timely manner.
Assists patients with medical coordination, including obtaining primary care or specialist providers, scheduling follow-up appointments, and providing pharmacy linkages.
Assists patients with social coordination, including referrals to financial counselors, insurance enrollment specialists, or social workers.
Utilizes motivational interviewing to communicate with patients in a respectful, culturally appropriate, non-judgmental manner.
Coordinates patient transitions, transportation, referrals, and authorizations.
Maintains documentation in all required systems and completes reporting on time.
Maintains frequent contact with client site leadership for ongoing program participation and collaboration.
Manages more complex care coordination cases with greater autonomy.
Independently identifies care gaps through patient data and initiates proactive, metric-driven outreach.
Conducts thorough needs assessments and tailors care coordination strategies to individual patients.
Analyzes patient data using care management tools to identify clinical protocols, utilization patterns, and outreach opportunities.
Provides constructive, timely product feedback on enhancements and workflow improvements.
Willing to test and pilot new tools or product features.
Serve as on-site Rely Health liasion for day-to-day questions about Rely tools and processes
Surface call trends and identify opportunities to improve the technology; share recommendations during regular check-ins.
Support monthly performance reporting (calls handled, appointments scheduled/rescheduled/confirmed, escalation categorization, inquiry trends)
Stays current on local resources and refers patients appropriately.
Builds direct relationships with referral sources, clinics, and community partners to improve care access.

Qualifications

Minimum Required Qualifications:

High school diploma or GED.
2+ years of full-time equivalent experience in patient care navigation or related healthcare coordination role.
Customer service experience.
Healthcare experience.
Familiarity with healthcare technology platforms and tools.
Ability to work independently in a fast-paced, community-based environment.
Ability to maintain a high level of productivity autonomously.
Understanding of and ability to comply with all HIPAA and confidentiality requirements.

Preferred Qualifications:

Experience working with individuals within hospitals or public health settings.
Experience with underserved populations.
Knowledge of Medicare, Medicaid, and commercially insured payer common practices and policies.
Individuals with lived experience.
40+ wpm typing proficiency.
EHR/EMR documentation experience.
Experience using technology, apps, and software.
Bilingual proficiency is a plus. Bilingual Navigators are eligible for a bilingual pay differential based on language proficiency and role requirements.

Competencies (Knowledge / Skills / Abilities):

Foundational competencies:

Knowledge of medical terminology.
Knowledge of HIPAA and Protected Health Information (PHI) rules and practices.
Proficiency in Microsoft Office, Google Suite, and video conferencing.
Strong interpersonal, verbal, and written communication skills.
Ability to remain organized and manage competing priorities.
Ability to work within established timeframes as part of a care team or independently.
Relationship-building with patients and care team members.
Active listening and motivational interviewing skills.
Ability to use logic and reasoning to approach problems and identify alternative solutions.
Flexible and creative problem-solving.
Non-judgmental and energetic.
Ability to manage complex, multi-stakeholder care cases independently.
Data analysis skills — ability to identify care gaps and drive metric-based outreach.
Strong community relationship-building skills.
Constructive product feedback and cross-functional collaboration skills.
Deeper knowledge of insurance, billing, and healthcare systems.

Licensure / Certification

None required.

Travel

5% - Limited to occasional trainings or meetings

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this job. They are not exhaustive lists of all duties, responsibilities, knowledge, skills, abilities, and working conditions associated with it.

Rely Health does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Rely Health is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity.

Working Conditions
Requires frequent use of the telephone and computer. Prolonged periods of sitting at the desk, computer work and reading can be anticipated.

Benefits

401(k)
Dental insurance
Health insurance
Vision insurance
LT/ST Disability and Life Insurance
Technology reimbursement
Paid time off (Vacation, Sick, Holiday)
Paid Parental leave
Professional development
Technology Reimbursement

The pay range for this role is:
22 - 25 USD per hour(Walnut Creek)

Apply Now

Refine Your Search

care navigator jobs in contra costa county ca

Clinic Patient Care Navigator

Patient Navigator I/II

Housing Navigator

Patient Care Navigator - Oakland Richmond

Patient Navigator (for Community Clinic Engagement)

COMMUNITY NAVIGATOR

Health Care Guide I

Clinical Health Navigator I/II

Certified Nursing Assistant CNA and Home Health Aide HHA – In-Home Care – Tri-Valley and Diablo Valley

Health Navigator

Mental Health Care Coordinator

HIV PrEP Navigator

Oncology Nurse Navigator

Mental Health Care Coordinator - Outpatient and C-Change

Housing Navigator (HCS)

Doula Navigator / Community Doula - Bilingual

Housing Navigator

Bilingual Family Navigator

Peer Navigator-CARES

Family Resource Navigator

I want to receive the latest job alert for care navigator in contra costa county ca

Explore jobs in more locations

Licensure / Certification

Travel

Job Seeker Tools

Employer Tools

Browse

Stay Connected