Top 15 Outbound call center Jobs in Conway, Ar

Outbound Customer Service Representative
Bob and Eds —North Little Rock, AR
- $18 - $22 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
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8d
Customer Engagement Specialist
Bob and Eds —North Little Rock, AR
- $24 - $28 an hour
- Full-time
- Background check
- Computer literacy
- Pass drug screening
- Paid holidays
- Disability insurance
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14d
Finance Portfolio Manager I / Customer Account Specialist
Car World Group, Inc —North Little Rock, AR
- $16 an hour
- Full-time
- Background check
- High school diploma or GED
- US work authorization
- Paid training
- AD&D insurance
Quick Apply
6d
SaaS Account Executive - Contact Center and UC Analytics (Remote, East US)
Brightmetrics —United States
- $165,000 - $180,000 a year
- Full-time
- Remote
- Travel
- Senior level
- AD&D insurance
- Disability insurance
Quick Apply
1d

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On-Demand: Guest Advocate (Cashier), General Merchandise, Fulfillment, Food and Beverage, Style (T1891)
Target —Conway, AR
When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. Create a welcoming experience by greeting guests as you…
$15 an hour
Guest Advocate (Cashier or Front of Store Attendant/Cart Attendant) (T1891)
Target —Conway, AR
When guests need assistance, engage with guests in a welcoming way, to help solve their specific needs. Communicating and interacting with guests to build an…
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Outbound Customer Service Representative
IQVentures —Dublin, OH
Make high-volume outbound calls to customers from assigned lead queues. In this role, you will engage prospective customers through high-volume outbound calls,…
From $16.50 an hour
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Retail Collections Specialist II Bilingual English and Spanish Required
JPMorganChase —Columbus, OH
Manages a high volume of inbound/outbound calls (potentially over 100 daily), delivering comprehensive support for financial products.
7d

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outbound call center jobs near conway, ar

Outbound Customer Service Representative

Bob and Eds
North Little Rock, AR

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Job Details

Full-time
$18 - $22 an hour
8 days ago

Benefits

Paid holidays
Disability insurance
Health insurance
Dental insurance
Paid time off
Vision insurance
401(k) matching
Life insurance

Qualifications

Objection handling (sales technique)
Computer operation
Phone communication
High school diploma or GED
Phone canvassing
Initial Contact (sales skills)
Activity sales targets
Computer skills
Sending lead generation communications
Customer interaction during outreach
Client interaction via phone calls

Full Job Description

Who We Are

We have hard-working teams that are dedicated to the company's continued success and are rewarded well for their contributions. We prioritize our employees and welcome you to the family through ongoing training and unmatched rewards, including full benefits and a matching 401(k).

With uncapped earning potential through bonuses and spiffs, your effort directly impacts your paycheck.

What's It Like to Work Here

We're fun, ambitious, driven, and customer-focused! We know our people are the key ingredient to our success, and we're committed to helping you grow both professionally and personally. When you grow, we grow.

Our team works together to create opportunities, serve our customers, and help homeowners protect one of the most important systems in their home: their plumbing.

Who You Are

You are a motivated and energetic communicator who enjoys talking with people and creating opportunities. You're comfortable making outbound calls, building rapport quickly, and helping customers understand the importance of maintaining their home's plumbing system.

You thrive in a fast-paced environment, enjoy meeting goals, and love helping customers schedule services that provide real value. You understand that every booked appointment creates an opportunity for our technicians and contributes directly to the company's success.

Position Summary

The Outbound CSR for Drain Services is responsible for generating service appointments through proactive outbound calling campaigns. You'll contact previous customers, maintenance members, and homeowners in targeted service areas to promote drain cleaning services, preventative maintenance, sewer inspections, and seasonal plumbing specials.

Success in this role is measured by your ability to engage customers, identify potential drain and sewer concerns, and convert conversations into booked appointments.

Essential Job Functions

Conduct outbound calls to previous plumbing customers to identify drain and sewer service opportunities.
Re-engage inactive customers and encourage them to schedule drain cleaning and preventative maintenance services.
Contact maintenance members to schedule annual plumbing inspections and drain maintenance visits.
Promote current drain cleaning, hydro jetting, sewer camera inspection, and plumbing specials.
Educate customers on common signs of drain issues, including slow drains, recurring clogs, sewer odors, and backups.
Generate appointments for drain services and plumbing evaluations.
Follow up on unsold estimates and previous drain-related service recommendations.
Maintain accurate customer records and call notes within ServiceTitan.
Meet daily outbound call, booking, and revenue generation goals.
Provide exceptional customer service while representing the company professionally and positively.

Essential Job Requirements

To perform this job successfully, an individual must be able to adequately perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required Qualifications

High School Diploma or GED equivalent
2+ years of call center, inside sales, appointment-setting, or customer service experience
Experience handling high-volume outbound calling campaigns
Comfortable discussing plumbing services and promoting service offerings over the phone
Strong sales aptitude with the ability to overcome objections and secure appointments
Excellent communication and interpersonal skills
Results-driven with a focus on achieving booking goals
Ability to exercise independent judgment and make appropriate decisions
Ability to organize and manage multiple tasks accurately
Basic computer proficiency
Reliable attendance and punctuality
Fluent ability to speak, read, and write English

Preferred Qualifications

ServiceTitan experience
Plumbing industry experience
Prior drain, sewer, or residential service experience
Inside sales or appointment-setting experience
Experience working with outbound marketing campaigns
Bilingual (preferred but not required)

Compensation & Hours

Pay: $18.00 - $22.00 per hour
Monday - Friday
Hours: 8:00 AM - 5:00 PM
Location: In Office

Benefits

Medical, Prescription, Dental, and Vision Insurance
Disability and Term Life Insurance
Matching 401(k)
Paid Holidays
Paid Time Off (PTO)

Candidates must successfully pass a drug test and background check.

If you're motivated by goals, enjoy talking with customers, and want to help grow a successful plumbing business through proactive outreach and appointment generation, we'd love to hear from you.

We are an Equal Employment Opportunity Employer.

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outbound call center jobs in conway, ar

Outbound Customer Service Representative

Customer Engagement Specialist

Finance Portfolio Manager I / Customer Account Specialist

SaaS Account Executive - Contact Center and UC Analytics (Remote, East US)

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