Top 1164 Service associate Jobs in Conway, Ar

Customer Service Representative
BITEC —Morrilton, AR
- $18 - $21 an hour
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Computer literacy
- Health savings account
- Health insurance
Quick Apply
4d
Leasing Sales Consultant
Village Green —Conway, AR
- Weekends as needed
- Customer service
- Mid-level
- US work authorization
- Health insurance
- Dental insurance
Quick Apply
Behavioral Health Associate 7A-3P
Little Creek Behavioral Health —Conway, AR
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
Human Resources Assistant
Pinnacle In-Home Care —Conway, AR
- Full-time
- Microsoft Word
- Microsoft Outlook
- Office
- Health insurance
- Dental insurance
Quick Apply
1d
Behavioral Health Associate 11pm - 7am
Little Creek Behavioral Health —Conway, AR
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
Behavioral Health Associate 3P-11P
Little Creek Behavioral Health —Conway, AR
- Full-time
- CPR Certification
- Vital signs
- BLS Certification
Merchandise and Stocking Associate
Sam's Club —Conway, AR
- $17 - $25 an hour
- High school
- Sales
- Merchandising
- Paid jury duty
- Disability insurance
Patient Care Associate - Harvest Dispensary
Harvest Cannabis Dispensary —Conway, AR
- $15 - $18 an hour
- Weekends as needed
- Background check
- Computer literacy
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
Front Desk Agent
Home 2 by Hilton Conway AR —Conway, AR
- $14.50 an hour
- Part-time
- Background check
- Hotel
- High school diploma or GED
- Health insurance
- Dental insurance
Quick Apply
12d
Customer Service Associate
Walgreens —Conway, AR
- $15.00 - $17.50 an hour
- Part-time
- Maintenance
- English
- Cleaning
- Health insurance
- Dental insurance
Freezer, Cooler and Deli Stocker Associate
Sam's Club —Conway, AR
- $17 - $25 an hour
- 18 years or older
- High school
- Sales
- Paid jury duty
- Disability insurance
Adam & Eve Conway Associate
Adam & Eve —Conway, AR
- From $14 an hour
- Part-time
- Merchandising
- Grocery store experience
- In-person
- Employee discount
- Flexible schedule
Quick Apply
8d
Retail Sales Associate
Old Navy —Conway, AR
- Part-time
- Office
- Continuous improvement
- Entry level
- Store discount
- Employee stock purchase plan
Seasonal Teammate (Retail Associate)
Rally House —Conway, AR
- $13.00 - $14.50 an hour
- Part-time
- Ability to walk for extended periods
- Ability to lift 50 pounds
- 16+ years old
Quick Apply
Pharmacy Customer Service Associate
Walgreens —Conway, AR
- $16 - $18 an hour
- Part-time
- Computer literacy
- Basic math
- Maintenance
- Continuing education credits
- Health insurance
3d
FOOD SERVICE WORKER (PART TIME)
Morrison Healthcare —Conway, AR
- $15 an hour
- Part-time
- Background check
- Hospital
- Leadership
- Commuter assistance
- Disability insurance
Quick Apply
11d
Retail Sales Associate Part Time
PetSmart —Conway, AR
- $13 - $18 an hour
- Part-time
- 18 years or older
- Maintenance
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Retail Sales Associate Full Time
PetSmart —Conway, AR
- $13 - $18 an hour
- Weekends as needed
- 18 years or older
- Maintenance
- Ability to lift 50 pounds
- Health insurance
- Tuition reimbursement
Merchandising Lead
Sam's Club —Conway, AR
- $21 - $29 an hour
- 18 years or older
- High school
- Merchandising
- Paid jury duty
- Disability insurance
8d
INTAKE CLERK
The BridgeWay —North Little Rock, AR
- Part-time
- CPR Certification
- High school diploma or GED
- Front desk
- Health insurance
- Dental insurance

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Customer Service Representative

BITEC -
Morrilton, AR

Quick Apply

Job Details

Full-time
$18 - $21 an hour
4 days ago

Benefits

Health savings account
Health insurance
Dental insurance
401(k)
Paid time off
Vision insurance
Life insurance
Retirement plan

Qualifications

Computer operation
Managing customer accounts
Microsoft Excel
Microsoft Outlook
Account maintenance
Phone communication
Copy machines
ERP systems
Sales order data entry
High school diploma or GED
Desktop applications
Sales management systems proficiency
Microsoft Teams
Collaboration with manufacturing teams
Customer information system software
Cross-functional communication
Customer data entry

Full Job Description

Job Purpose

The Customer Service Representative serves as a primary point of contact for BITEC's sales representatives, distributors, contractors, and other customers. This position is responsible for delivering exceptional customer service by managing the complete order lifecycle, responding to customer inquiries, resolving issues, and coordinating with internal departments to ensure timely and accurate order fulfillment. The Customer Service Representative utilizes the company's ERP and CRM systems to maintain accurate customer and order information while supporting the sales organization and contributing to a positive customer experience.

Main Duties and Responsibilities

Serve as the primary customer service contact for assigned sales representatives, distributors, contractors, and customers through phone, email, and other communication channels.
Manage the complete order management process, including order entry, order verification, order modifications, backorders, returns, credits, and order follow-up through shipment and delivery.
Process customer orders accurately and efficiently within the company's ERP system while ensuring pricing, product availability, shipping requirements, and customer-specific requirements are met.
Respond promptly and professionally to inquiries regarding product availability, pricing, lead times, order status, shipping information, invoices, and company policies.
Coordinate with Sales, Manufacturing, Planning, Logistics, Technical Services, Accounting, and other internal departments to resolve customer issues and ensure customer expectations are met.
Proactively communicate order status, delays, shipment updates, and other critical information to customers and the sales organization.
Investigate and resolve customer concerns, order discrepancies, shipping issues, and product-related questions, escalating issues to the Customer Service Manager when appropriate.
Monitor inventory levels for resale items and coordinate replenishment when established minimum inventory levels are reached.
Assist in maintaining customer pricing, customer records, and related master data within the ERP systems.
Support the sales organization by preparing quotes, gathering order information, providing customer documentation, and assisting with administrative requests.
Identify opportunities to improve customer service processes, order management procedures, system utilization, and overall operational efficiency.
Maintain a working knowledge of BITEC products, roofing systems, programs, and company policies to effectively support customers and the sales organization.
Perform other duties and responsibilities as assigned.

Physical Requirements

Ability to communicate clearly, professionally, and effectively in person, by telephone, and through written correspondence.
Ability to remain seated and perform computer-based work for extended periods.
Ability to operate standard office equipment, including computers, telephones, printers, scanners, and copiers.
Ability to maintain regular, predictable, and punctual attendance.

Qualifications, Required Skills, and Competencies

High school diploma or equivalent required; associate degree or additional post-secondary education preferred.
Two or more years of customer service, order management, inside sales support, or related experience in a manufacturing or distribution environment preferred.
Experience utilizing ERP systems for order entry, order management, and customer account maintenance.
Experience utilizing CRM software (HubSpot or similar) to maintain customer records and communication history is a plus.
Strong computer skills with proficiency in Microsoft Office Suite (Outlook, Excel, Word, and Teams).
Excellent organizational skills with exceptional attention to detail and accuracy.
Strong verbal, written, and interpersonal communication skills.
Ability to manage multiple priorities while maintaining a high level of accuracy in a fast-paced environment.
Strong problem-solving and critical thinking skills with the ability to resolve customer concerns professionally.
Demonstrated ability to collaborate effectively with cross-functional teams including Sales, Manufacturing, Logistics, Accounting, and Technical Services.
Self-motivated with the ability to work independently while contributing positively to a team environment.
Demonstrates professionalism, integrity, dependability, and a strong commitment to delivering an outstanding customer experience.

Pay: $18.00 - $21.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Health savings account
Life insurance
Paid time off
Retirement plan
Vision insurance

Experience:

Customer Service: 2 years (Preferred)

Work Location: In person

Quick Apply

Refine Your Search

service associate jobs in conway, ar

Customer Service Representative

Leasing Sales Consultant

Behavioral Health Associate 7A-3P

Human Resources Assistant

Behavioral Health Associate 11pm - 7am

Behavioral Health Associate 3P-11P

Merchandise and Stocking Associate

Patient Care Associate - Harvest Dispensary

Front Desk Agent

Customer Service Associate

Freezer, Cooler and Deli Stocker Associate

Adam & Eve Conway Associate

Retail Sales Associate

Seasonal Teammate (Retail Associate)

Pharmacy Customer Service Associate

FOOD SERVICE WORKER (PART TIME)

Retail Sales Associate Part Time

Retail Sales Associate Full Time

Merchandising Lead

INTAKE CLERK

I want to receive the latest job alert for service associate in conway, ar

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