Top 19 Technical support representative Jobs in Cookeville, Tn

Client Care Center-Consumer Account Security Claims
Truist Bank —Cookeville, TN
- Full-time
- English
- Windows
- High school diploma or GED
- AD&D insurance
- Paid holidays
Business Development Representative - coatings
Juststaff —Tennessee
- $90,000 - $110,000 a year
- Full-time
- Remote
- Microsoft Excel
- Microsoft Outlook
- Up to 50% travel
- Health insurance
- Dental insurance
Quick Apply
10d
Outside Sales Representative
Groundworks Operations, LLC —Cookeville, TN
- $200,000 - $600,000 a year
- Full-time
- Mid-level
- Paid training
- Fuel card
Quick Apply
City Desk Representative
Border States Industries, Inc. —Cookeville, TN
- Microsoft Excel
- English
- Windows
- Health savings account
- Paid holidays
4d
Sales Representative (Custom Equipment & Automation)
Air & Hydraulic Equipment, Inc. —Cookeville, TN
- From $80,000 a year
- Full-time
- Hybrid work
- Mid-level
- Business development
- Travel
- Health insurance
- Dental insurance
Quick Apply
Sales Director - Consumer Division
ATC Automation —Cookeville, TN
- Full-time
- Remote
- 5 years
- Senior level
- Communication skills
- Health savings account
- Relocation assistance
Quick Apply
National Account Director
Mistras Group, Inc.-Shop —United States
- Remote
- Microsoft Excel
- Ability to climb stairs
- High school diploma or GED

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Client Care Center-Consumer Account Security Claims
Truist Bank —Cookeville, TN
Responsible for incoming calls for routine and low complexity inquiries regarding products, procedures, systems, or policies for new and existing clients.
Business Account Representative
DTC Communications —Alexandria, TN
Responsibilities include, but are not limited to: sells business solutions to commercial customers and more complex telecommunications equipment to residential…
Up to $40,000 a year
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1d

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Client Care Center-Consumer Account Security Claims

Truist Bank -
Cookeville, TN

Apply Now

Job Details

Full-time

Benefits

AD&D insurance
Paid holidays
Health insurance
Dental insurance
RSU
Pension plan
Vision insurance
Life insurance

Qualifications

English
Managing clients in a customer support role
Desktop applications
Productivity software
Technical Proficiency
Banking regulatory compliance

Full Job Description

The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status.

Need Help?

If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response).

Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

Responsible for incoming calls for routine and low complexity inquiries regarding products, procedures, systems, or policies for new and existing clients. Committed to utilize all available tools and resources to curate a differentiated client experience, track all unresolved issues accurately, to ensure timely follow up and resolution. Servicing specialists act as client advocates to track client complaints and feedback regarding Truist, our teammates, products and vendors.

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

1. Deliver care through exceptional client service and create a differentiating client experience while providing support to internal and external clients by executing on the Truist Purpose, Mission and Values.
2. Investigate and provide resolution to clients’ requests to Care Center, branches and other lines of business, requiring use of one specialty (e.g. business care, card, loan servicing).
3. Utilize a consultative approach to resolve client issues through educating the clients of bank products and services.
4. Identify and escalate, as necessary, bank errors and regulatory concerns that pose a risk to the bank.
5. Inform and educate clients on their self-service options through various Truist technologies to improve their individual banking experience.
6. Follow established policies, procedures, guidelines, regulations, and laws to protect both our clients and Truist from any unnecessary risk.
7. Embrace ongoing personal and professional growth and development by participating in required and voluntary educational opportunities, business resource group (BRG) activities and other work-related activities.

QUALIFICATIONS
Required Qualifications:
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

1. High School diploma, or equivalent education and related training or experience
2. One year of client servicing work experience (call center, retail, hospitality, medical, etc.)
3. Proficiency in computer applications (e.g. Windows, Microsoft Office), technical skills, interpersonal abilities, problem-solving skills and ability to work efficiently across multiple platforms
4. Proficiency in written and verbal communications (including grammar and spelling)
5. Satisfies regulatory requirements for holding the position, including meeting the qualification standards imposed by the Loan Originator Compensation rule of the Truth in Lending Act

Preferred Qualifications:

1. Prior experience working in a call center or high volume/fast-paced work environment
2. Prior experience in a client-facing role
3. Background in supported departments and/or products

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law E-Verify IER Right to Work

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Refine Your Search

technical support representative jobs in cookeville, tn

Client Care Center-Consumer Account Security Claims

Business Development Representative - coatings

Outside Sales Representative

City Desk Representative

Sales Representative (Custom Equipment & Automation)

Sales Director - Consumer Division

National Account Director

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